My go to halal burger spot, food was fresh and delicious! Definitely recommend ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, French Fries, The Double Classic, Mac & Cheese Bites
Zwar Chaudry
Excellent food and owned by genuinely great people
Omar Soliman
best burger restaurant in new haven. Try it out!
Atmosphere: 5
Food: 5
Service: 5
Celeste Barnes
Visited here for the first time today for lunch. We were craving burgers and wanted to go somewhere local. They did not disappoint! From the first bite, it was clear they made the burgers from scratch. The burger meat itself was flavorful, not just bland. The fries were also so good, perfect blend of crunch and smoosh. My husband got a shake and really enjoyed it. We also got a cupcake for our daughter, which she said was absolutely delicious. They shared that they support another local small business by displaying their cupcakes for sale. Will definitely go back next time we're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, The Classic Burger
Syed Ghufran
Love the food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger
Ebad Butt
Food was perfect specially the Classic BurgerParking: Parking is free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger
sitwat abdy
For the very first time, i ordered burger (thought i finally found a good halal burger place) from them to break my fast. Firstly, the order arrived an hour later than it was scheduled (even though the place is not too far from my house). Secondly, the order was extremely cold and soggy to my disappointment. Imagine fasting for the whole day and then this is what you get served with to break your fast. Worst packaging to keep the food warm.
Food: 1
Service: 1
Sonja Acevedo
I'm Sonja New Resident In New Haven I Wen There Last Night ? Great Delicious Burger Chicken Sandwich And Fries And Onion rings Great Place To Order Yes I Recommend Absolutely ?
Atmosphere: 5
Food: 5
Service: 5
Daniel Gloates
This has to be one of the best burger spots in New Haven. The combination of toppings is out of this world. I had a burger with fried pickles, a hot dog, and fresh jalapeños on it. Incredible combination. And burgerway sauce is the bomb.
Recommended dishes: The Burgerway, The Classic Burger
Jiron Cummings
Abdul is my guy!!!! Great hospitality and good mini laughs??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, Classic Burger, The Burgerway, Buffalo Chicken Fries, The Classic Burger
Queen Tahlia
I placed an online order today (Order #: 190954648) at 5:43PM. My order was ready at 6:01PM. My boyfriend went to pick up my order thinking the order was under my name. Once he went inside, he gave the host my name (not knowing it was under his name because I forgot to tell him) and the host looked at the order and said there was no order under my name. So then my boyfriend saw the order on the counter with HIS name on it and confirmed with the host that it was MY order. Again, my boyfriend didn’t realize I placed the order under his name.My boyfriend: “oh that’s me, (inserts name)”The host: “ehhhhh” (in a skeptical way)My boyfriend: “so….what, do you need an ID?The host: “yea I don’t believe you, I need your ID”So he made him go get his ID to verify my boyfriend was telling the truth. I understand liabilities and policies but people place online orders under other people’s names ALL THE TIME especially bf/gf, wives/husbands, etc. so I don’t understand why the host treated my boyfriend like that. My boyfriend came home and told me what happened and how he felt embarrassed and upset because he never had to show his ID before to pick up a food order. If the host didn’t trust my boyfriend, the host could’ve easily called me to confirm or verified the order # to my boyfriend instead of making him walk all the way to his car to get his wallet (due to the location of the establishment, it’s right in downtown New Haven so there’s rarely any parking so you have to park all the way down the st or garage). This is our second time there and although the food is good, the customer service that was shown today was highly disappointing and rude to say the least (which warrants the 3 star rating).It’s 2024, again, people place online orders under other people’s names all the time WITHOUT having to provide their ID. We’ve been to plenty of restaurants where we’ve placed online orders and never had to provide our ID to prove anything. Maybe this is their policy and I understand that (I highly doubt it though because that would’ve been the FIRST thing the host would’ve specified instead of saying “I don’t believe you”) but being rude about it doesn’t solve anything. It’s also worth mentioning, on their website, there’s nothing that states their policies and regulations in which customers need to provide verification to pick up online orders.As a host/cashier, there’s a certain decorum and professionalism you have to uphold and maintain when running a restaurant and customer service is TOP PRIORITY! Therefore, the customer service shown today is the reason we won’t be back.UPDATE:So the host personally called my boyfriend today (on his personal phone-not the store #) at 7:39PM to “clarify” this review, how there was a misunderstanding and he will give us a discount on our next order. He also sent him a text as well (attached). The first time the host called, my boyfriend didn’t recognize the number so he didn’t answer. So my bf called the number back (considering it was a CT area code number).I will say this, this review wasn’t to get pity or sympathy. It was simply to review his experience as a new customer. This is what reviews are for. We understand there are many times where homeless people try to come in establishments to get free food. This wasn’t the case at all (considering my boyfriend doesn’t look homeless AT ALL). The only thing the host had to do was simply say, “hey due to homeless people coming in trying to get free food, we’re kindly asking our customers to provide identification for online pickup orders.” That’s it. The fact that the host felt the need to personally called my boyfriend to clarify/check him about this review as if they’re friends is utterly disrespectful and unprofessional. A simple reply to this review would’ve been just fine (like the owner did on another review-Innovation Online, 2 weeks ago).This review isn’t to bash this establishment. Again, the food is good, we just expected the customer service to be just as good.Our opinion/review still stands.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cajun Fries, The Double Classic
Maria C
I went based on a suggestion from a friend and purchased the classic burger, burgerway sides and a chocolate mousse cupcake. The burger was juicy and perfectly cooked. I really enjoyed the Tenders and Mozzarella sticks. I was pleasantly surprised by the Mac and cheese bites. And the chocolate mousse cupcake was just the cherry on top. Best way to finish off my meal. I can't wait to go back to try something else on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, French Fries, Burgerway Side, Mozzarella Sticks, Classic Burger
Buena Vista
A little gem on Whitney Ave. Had a very fresh, tasty burger and good fries. The bonus was a takeout Oreo cupcake after eating. Recommended.
Food is delicious and staff are awesome . Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Fries
My go to halal burger spot, food was fresh and delicious! Definitely recommend ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, French Fries, The Double Classic, Mac & Cheese Bites
Excellent food and owned by genuinely great people
best burger restaurant in new haven. Try it out!
Atmosphere: 5
Food: 5
Service: 5
Visited here for the first time today for lunch. We were craving burgers and wanted to go somewhere local. They did not disappoint! From the first bite, it was clear they made the burgers from scratch. The burger meat itself was flavorful, not just bland. The fries were also so good, perfect blend of crunch and smoosh. My husband got a shake and really enjoyed it. We also got a cupcake for our daughter, which she said was absolutely delicious. They shared that they support another local small business by displaying their cupcakes for sale. Will definitely go back next time we're in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, The Classic Burger
Love the food here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger
Food was perfect specially the Classic BurgerParking: Parking is free
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Burger
For the very first time, i ordered burger (thought i finally found a good halal burger place) from them to break my fast. Firstly, the order arrived an hour later than it was scheduled (even though the place is not too far from my house). Secondly, the order was extremely cold and soggy to my disappointment. Imagine fasting for the whole day and then this is what you get served with to break your fast. Worst packaging to keep the food warm.
Food: 1
Service: 1
I'm Sonja New Resident In New Haven I Wen There Last Night ? Great Delicious Burger Chicken Sandwich And Fries And Onion rings Great Place To Order Yes I Recommend Absolutely ?
Atmosphere: 5
Food: 5
Service: 5
This has to be one of the best burger spots in New Haven. The combination of toppings is out of this world. I had a burger with fried pickles, a hot dog, and fresh jalapeños on it. Incredible combination. And burgerway sauce is the bomb.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good ambience and great taste a must
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Burgerway, The Classic Burger
Abdul is my guy!!!! Great hospitality and good mini laughs??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, Classic Burger, The Burgerway, Buffalo Chicken Fries, The Classic Burger
I placed an online order today (Order #: 190954648) at 5:43PM. My order was ready at 6:01PM. My boyfriend went to pick up my order thinking the order was under my name. Once he went inside, he gave the host my name (not knowing it was under his name because I forgot to tell him) and the host looked at the order and said there was no order under my name. So then my boyfriend saw the order on the counter with HIS name on it and confirmed with the host that it was MY order. Again, my boyfriend didn’t realize I placed the order under his name.My boyfriend: “oh that’s me, (inserts name)”The host: “ehhhhh” (in a skeptical way)My boyfriend: “so….what, do you need an ID?The host: “yea I don’t believe you, I need your ID”So he made him go get his ID to verify my boyfriend was telling the truth. I understand liabilities and policies but people place online orders under other people’s names ALL THE TIME especially bf/gf, wives/husbands, etc. so I don’t understand why the host treated my boyfriend like that. My boyfriend came home and told me what happened and how he felt embarrassed and upset because he never had to show his ID before to pick up a food order. If the host didn’t trust my boyfriend, the host could’ve easily called me to confirm or verified the order # to my boyfriend instead of making him walk all the way to his car to get his wallet (due to the location of the establishment, it’s right in downtown New Haven so there’s rarely any parking so you have to park all the way down the st or garage). This is our second time there and although the food is good, the customer service that was shown today was highly disappointing and rude to say the least (which warrants the 3 star rating).It’s 2024, again, people place online orders under other people’s names all the time WITHOUT having to provide their ID. We’ve been to plenty of restaurants where we’ve placed online orders and never had to provide our ID to prove anything. Maybe this is their policy and I understand that (I highly doubt it though because that would’ve been the FIRST thing the host would’ve specified instead of saying “I don’t believe you”) but being rude about it doesn’t solve anything. It’s also worth mentioning, on their website, there’s nothing that states their policies and regulations in which customers need to provide verification to pick up online orders.As a host/cashier, there’s a certain decorum and professionalism you have to uphold and maintain when running a restaurant and customer service is TOP PRIORITY! Therefore, the customer service shown today is the reason we won’t be back.UPDATE:So the host personally called my boyfriend today (on his personal phone-not the store #) at 7:39PM to “clarify” this review, how there was a misunderstanding and he will give us a discount on our next order. He also sent him a text as well (attached). The first time the host called, my boyfriend didn’t recognize the number so he didn’t answer. So my bf called the number back (considering it was a CT area code number).I will say this, this review wasn’t to get pity or sympathy. It was simply to review his experience as a new customer. This is what reviews are for. We understand there are many times where homeless people try to come in establishments to get free food. This wasn’t the case at all (considering my boyfriend doesn’t look homeless AT ALL). The only thing the host had to do was simply say, “hey due to homeless people coming in trying to get free food, we’re kindly asking our customers to provide identification for online pickup orders.” That’s it. The fact that the host felt the need to personally called my boyfriend to clarify/check him about this review as if they’re friends is utterly disrespectful and unprofessional. A simple reply to this review would’ve been just fine (like the owner did on another review-Innovation Online, 2 weeks ago).This review isn’t to bash this establishment. Again, the food is good, we just expected the customer service to be just as good.Our opinion/review still stands.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cajun Fries, The Double Classic
I went based on a suggestion from a friend and purchased the classic burger, burgerway sides and a chocolate mousse cupcake. The burger was juicy and perfectly cooked. I really enjoyed the Tenders and Mozzarella sticks. I was pleasantly surprised by the Mac and cheese bites. And the chocolate mousse cupcake was just the cherry on top. Best way to finish off my meal. I can't wait to go back to try something else on the menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese Bites, French Fries, Burgerway Side, Mozzarella Sticks, Classic Burger
A little gem on Whitney Ave. Had a very fresh, tasty burger and good fries. The bonus was a takeout Oreo cupcake after eating. Recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Classic Burger