Dunkin'
295 Blake St, New Haven
(203) 691-6072
Recent Reviews
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Even though I was not dining in, it was still good because me and my family ordered some burgers and some jelly donuts 😋 the jelly donuts were good,but in my Opinion I thought the burgers were better 😋.
Atmosphere: 3
Food: 4
Service: 3
This dunkin is reliably terrible. The inside is dirty, and the containers for sugar, ketchup, etc are always empty. The service is slow and almost everything in my order was wrong. Bacon avocado toast had no bacon, regular bagel minis instead of the everything ones I ordered. My sausage egg and cheese had a mixed smell and a repulsive taste. Had to wait about 20 minutes for the pickup order and everyone around me was waiting extremely long too. Staff is nice enough but when everything is wrong it doesn't matter
Atmosphere: 2
Food: 2
Service: 2
Horrible attitudes in here people throwing food across the counter and staff laughing about it will never come to this Dunkin again 0/10 customer service early in the morning
Atmosphere: 1
Food: 1
Service: 1
Ate a donut and sipped an ice coffee while watching a fist/car fight at the gulf next door. I don’t usually get donuts, it was fine, the coffee was pretty decent!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Original Blend Coffee
Super friendly service, delicious drinks & yummy donuts!! Jennifer is the best!!
Atmosphere: 5
Food: 5
Service: 5
My first time here they overcooked my egg and cheese so bad it wasn't edible. The egg didn't look like an egg at all and the bagel it was on was extremely burnt. Whatever it's dunkin donuts so I ordered again a different day and this was an online order. I go to the speaker and give my order and name and she says pull up. I get there and the lady tells me I don't see it one second. I see her in the back pushing buttons then she tells me "you just put in that order now" and I ordered it 15 almost 20 minutes before I went. She was giving me an attitude and handing my stuff with disgust on her face so I decided to light my blunt and be rude back. She told me all set and as I pulled out of line something told me to check my food and of course my donut was missing so I went inside this time. I showed them my phone and she got the donut and as she handed the bag to me, when I reached for it she let it go on the counter. I'm black and Puerto rican and I'm pretty sure the two ladies were African. Just fn rude and I will not be back
Atmosphere: 1
Food: 1
Service: 1
Great place to go and get Donuts 🍩 the vibe is excellent
Atmosphere: 5
Food: 5
Service: 5
Coffee been having my stomach hurting for three days and it has done this the two last times I have been there
Polite
Just straight up horrible food and service. I typically order a Plain Bagel, toasted dark, with cream cheese. Every time, the bagel is barely toasted, and has a glob of cream cheese slapped in between, followed by a simple "Here." The last straw was when I opened the bagel, only to see a strand of hair and some piece of vegetable/leaf in it. If you want to risk food poisoning and enjoy rude service, then this is the Dunkin for you!
Food: 1
Service: 1
Restaurantji Recommends
Excellent customer service and Natifah is such a pleasant person and her customer service is top tier
Atmosphere: 5
Food: 5
Service: 5
Awful service , no listening skills , food is terrible. You will wait very very long even for the simplest order. The staff will not even acknowledge that you’re standing there. Avoid this place if
Atmosphere: 1
Food: 1
Service: 1
Came before working night shift at 6:00, 2 hours before they closed, but no food was available because they shut their ovens off. Won't come back again.
Service: 1
Omgggg I hate this Dunkin!!!! The people that work there have an attitude except for the lady that makes the food. They take forever to make your coffee and more than half the time it’s wrong. I went back there 3 times last week and all 3 times my latte was wrong. I just sat in line for 19 minutes this morning.. how long till they get people in there that know what they are doing???
Atmosphere: 1
Food: 3
Service: 1
Order threw door dash twice and they made my orders wrong twice I ask for a mango pineapple refresher and both time they send the strawberry refresher and I'm allergic to
Atmosphere: 2
Food: 2
Service: 2
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