Dunkin'
889 State St, New Haven
(203) 782-6171
Recent Reviews
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This is a wonderful location. The ladies here are so nice and efficient with the service they provide. It is always so clean and neat. The drink orders are always correct. They toast the croissants, and bagels just right. The coffee never has a burnt taste, and always get the ratios of cream to sugar correct (at least for me).
**accessibility ramp is located at the back of the building **
Atmosphere: 5
Food: 5
Service: 5
Extremely disappointing experience.
The store claims to close at 7 PM, but it was already shut down before 6 PM. I placed an online order and arrived shortly after to pick it up, only to find the doors locked and the place completely empty—no staff, no sign. Totally unprofessional and a waste of my time. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
I went to order a coffee but my drink got messed up so I went back inside to ask if it can please get remade but the Manager has to most disgusting attitude they should change the management at this place , I will never come here again
Service: 1
Ordered a XL hot light and sweet dunkin midnight, got a large regular light at sweet but still charged the XL price. Out of dunkn midnight also.
Atmosphere: 1
Food: 1
Service: 1
Excellent experience Daisha and kate nice and very helpful thank you.
Atmosphere: 5
Food: 5
Service: 5
Hard to reccomend this tired chain.
It's bad when there is a clean person in the group and the others are filthy, who don't want to clean, throw garbage or do anything... the manager or supervisor should get a little stronger about that Because HYGIENE is the most important thing in a place that sells food
Atmosphere: 3
Food: 3
Service: 3
Came in on feb 16 and Mobil ordered. My boyfriend’s coffee is usually light and was really dark. The worker barely looked at me. I waited several mins till I asked her to fix me coffee as she was walking away since she wasn’t gonna take me. Looked at me crazy. As I was LEAVING basically out the door wanna talk about some “no thank you”. Dumbas workers who can’t make coffee and can only talk smack when the customer was out the door. I wish I had her name but only thing rememberable about her is her faded blotchy red hair in a claw clip
Best in town 100% recommend
Food: 5
Service: 5
The lady that took our order was extremely
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst customer service and Dunkin I’ve been to. I was never rude to the cashier and she was very rude to me from the beginning. She gave me the order wrong and when I told her she screamed at me and once again was very rude. The manager was not there so it’s been an awful experience. Never come here If I could rate negative stars I would. Needless to say my breakfast was ruinedd
When I use the app and order ahead, my coffee is ready and correct when I arrive. Or when I get there, I order my coffee, the service is fast and friendly. There are tables to sit at if you want to stay there and eat/ drink.
Atmosphere: 5
Food: 5
Service: 5
The lady working the drive thru Saturday Nov 2nd at 4:11 pm was extremely rude not just to me but every customer before me every one drove off without ordering anything from her she was so nasty for no reason
This location is always dirty. The tables, floors, everything is disgusting. Stale donuts. Overheard one of the female workers wanted to do “get petty” with people’s food. Gave it 2 stars instead 1 because of the young man who works there is always very polite.
The new girl Evelyn
Has great customer service skills. She definitely made me feel welcome, she has a great smile .I will definitely be coming back for my coffee and breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Egg and Cheese, Maple Sugar Bacon Breakfast Sandwich
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