Five Guys
75 Amity Rd, New Haven
(203) 285-3016
Recent Reviews
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Solid burger as always. Fries are tasty as well.
Atmosphere: 3
Food: 4
Service: 3
Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Great working people love there style how they take care of there customers
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and delicious
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I have been to this Five Guys a few times now, and every visit has been consistently great. The food is exactly what you expect: fresh, hot, and cooked to order. What makes this location stand out is the staff. They are always friendly, quick, and seem genuinely happy to be there. The restaurant is kept clean even during busy hours, and I appreciate how attentive they are with customers. Definitely one of the better Five Guys I have been to, and I will keep coming back.
They will mess up your order so bad you'd think they did it on purpose.
Atmosphere: 1
Food: 1
Service: 1
Good place to take my daughter for lunch.
Atmosphere: 5
Food: 5
Service: 5
Pricy, but tasty.... I must say though, Burger King is better lol, for half the price!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Bacon Cheeseburger
It's legit but the Plaza where it is at feels a downgrade
Atmosphere: 2
Food: 5
Service: 5
Hungry and just need something that packs a punch, deliver on flavor and crosses off all the cravings, then Five Guys does that. A get it you pay a bit more than your regular fast food joint, but the appreciation behind that fresh grilled PREMIUM burger patty when peered with fresh condiments tells you its worth the money with every bite. If I had to guess they focused on customer service first because that was also top tier. Nope this is not a paid review but I believe you should always praise establishments when they get it right and Five Guys they getting it RIGHT!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Restaurantji Recommends
The burger was great, and I try to give people the benefit of a doubt because it was understaffed, but they really need to re-train people on customer service. I placed an order through Uber Eats that was supposed to be almost ready by the time I arrived, but after almost 30 minutes of waiting while watching people that ordered after me get their order, I asked about mine. It was just sitting in a bag with a bunch of other orders that were never called out. Nobody took a moment to call out the orders even though there was a bunch of them sitting on the counter, which is really poor service. They should have more staff working, especially when they have specials designed to attract more customers. This is the kind of experience that makes you never want to go back to a place again. Do better Five Guys.....
Atmosphere: 1
Food: 4
Service: 1
Consistently great service and delicious burger and fries. Staff are very friendly. 5/5.
Food: 5
Service: 5
I’ve been coming here for years and the food is consistently great. The burgers, hot dogs, fries, and shakes. My only two issues is over the years the quantity of fries has dropped you get less now then we did in the past and they no longer offer the cherry chocolate shakes anymore.
Atmosphere: 5
Food: 5
Service: 5
I go to this five guys all the time and have never had any problems until today. I went into the store and swiftly placed my order and while waiting one of the employees Xavier I think his name was verbally assaulted me saying I was “fun sized” and “looked easy to pick up”. One of his other coworkers joined in talking about trying to shoot their shots at customers. I left very uncomfortable and will be filling a formal complaint. Your workers should have more self control especially when I was the only woman in the store at the time. 0 STARS
Atmosphere: 1
Food: 1
Service: 1
Staff was not helpful.
Atmosphere: 1
Food: 2
Service: 1
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