Pretty good food. Would recommend for people looking for a more casual dinner in New Haven. Overall it was really good for a hotel.
Atmosphere: 5
Food: 4
Service: 5
Daniel King
After the server confirmed a health-related request, the dish was made opposite as confirmed.
Atmosphere: 4
Food: 2
Service: 1
Maria Kardaras
We used Siena for our wedding after party with a majority of our guests staying at the Blake Hotel. The reservation process to reserve the restaurant space was managed with Naitza for Siena and quite easy in terms of out lining the deposit and contract terms. However once the event started all follow up was a nightmare I wouldn’t wish on anyone.
We reserved the space from 11pm-1am over Labor Day Weekend and had an agreed to minimum. Over the course of the night, I as the bride, asked the bartenders and staff on site what was the status of the minimum, and I was assured everything was okay. My father also asked the staff over the course of the night if there was any remaining balance and if the minimum needed to be closed out as he would like to wrap up any and all costs, once again we were assured by the staff our party was all set as our wedding night festivities came to a close. We checked out of the hotel the following day as did our guests and heard nothing from the Siena staff again. 10 days after our event, we had a significant undocumented charge to our credit card while we were out of the country on our honeymoon, with the transaction run by Siena. Upon realizing this charge had occurred several days after it posted, we immediately reached out to Naitza who assured us she would look into it.
After two follow up emails, we received feedback almost a week after our initial inquiry (2.5 weeks after the wedding party) with documentation of the drinks charged that night and the remaining balances owed with a final receipt. This was the first time we were provided with any support at all, weeks after Siena had unilaterally charged a significant amount to our card without notifying us. It was an unconscionable business practice that they originally charged our card without any proactive documentation and no follow up receipt. To add insult to injury, we had to follow up several times for reconciliation and feedback. It left a horrid taste and experience when coupled with the fact we asked multiple times the night of for confirmation of the minimum requirements and received assurances our party was all set in terms of our obligations. After back and forth with Naitza, we were told there was nothing Sienna could do because the amount was technically owed under the contract, notwithstanding their troubling billing practices, failure to provide timely documentation, and the apparent inability of the Sienna staff to convey correct information the night of our event. In addition, and even more puzzling, we were told that they cannot, and would not, take responsibility for whatever the onsite staff told us at the time. Naitza and the management team’s final recommendation was to contest the charge with our bank, which we felt was a ludicrous cop out.
For future inquiries to use this space, all the restaurant awards do not offset the negligent business practices that negatively impact the customer along with the failure to do right by clients as we were the victims of multiple failures in communication. Although Sienna did apologize for their poor billing practices, and offered a gift card for future use, it was a frustrating and uncomfortable experience to manage while on our honeymoon. Customers be warned when considering a party booking.
Atmosphere: 3
Food: 2
Service: 1
Aimee
The ambience is urban bistro and very comfortable. However, the open floor plan made it VERY loud. The food is hit and miss. We had a couple appetizers, which were very good (Friti Misti) but only one of our four dinners had enough flavor to make it feel worth the price (Roasted Chicken). Three of our meals were under seasoned and came to the table cool instead of hot as they should have been given the small kitchen and efficient table service. Our server, Silas, was so welcoming and and professional. The valet at the hotel charge $20, which is crazy for New Haven parking. Overall, I may go back but I will only order the chicken
avi maman
The best dinner ever!!!! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
katie
The music was so loud that we could not hear each other. There were only 3 or 4 other occupied tables so the volume seemed out of place. I loved the design and decor and the servers were very cool and nice. We were sad to have to leave but the sound was so intrusive that we would not have been able to enjoy the place or the food if we stayed. Please disregard my food ratings because we left before ordering food.
Connor
Really cool spot but horrible service and horrible food. Took 15 minutes to get a waitress after being seated. The food was bland and really poorly seasoned. The heirloom tomatoes “pickled” but seemed more like they had been dumped into straight vinegar. The tuna and watermelon crudo was a total rip off for the price. Highly recommend eating real Italian in New Haven. Not this food Btw the focaccia was stale and it was obvious
Nancy
Great menu fresh and unique ingredients. Great cocktails and wines that pair nicely with menu. Everything was cooked and presented perfectly. I had the Niman Ranch Pork Copa. And some eggplant caponata crostini as appetizer. We stopped at the rooftop bar for a cocktail and snack. We had Tuna tartare with wasabi peas. Service ambience. Made it a perfect Evening and the Hotel is awesome too.
Latasia
We had a great time. The wait was a little long, but we were waiting for a party so that was very understandable the food was OK. The customer service was great. You guys are very welcoming and I will come back, but probably more of a date night. Thank you so much for having us.
LDav
Not impressed at all. Only reason we checked it out was because it was voted CT's most beautiful restaurant. It is not. We honestly thought we booked the wrong place because...this can't be it. Food is ok, nothing to rave about. Service was slow. We spent the night at The Blake so the only good thing is the bars were less than 5 min walk.
Food was delicious. Try the small plate mushroom truffle crustini. Our server, Andres, was very attentive and great at making us feel valued and welcomed at Siena. We will come back for sure.
Atmosphere: 5
Food: 5
Service: 5
SoxFanatic
The layout hasn't really changed from when it was Hamilton Park. The wait staff was appropriately attentive and pleasant. The food selection was not too large and what was put on the table was very good.
syrah torina
We found out about siena from a few friends of ours who frequent their norwalk location and told us we had to come, and I’m so glad we did! Our server austou was very attentive accommodating and a great waitress. We had the branzino which was lovely and the olive oil cake that had a blood orange sorbet that was to die for. This is definitely a must visit restaurant in New Haven!
Atmosphere: 5
Food: 5
Service: 5
Christopher Mineri
Astou our waitress was absolutely amazing. Food was great and reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Ivan Li
One of the worst dining experiences that I’ve ever had. I came here for my Brother’s birthday and I regret bringing him here for his special day. The mistakes began with the incorrect sparkling water being brought out when we requested just tap water. Bread was not brought to our table and this went unnoticed until the waitress asked us if “we wanted any more bread”. We didn’t receive any in the first place! Our entrees were not delivered at the same time which can be overlooked until we asked “where the final dish was” (this was the Birthday Boy’s entree). This was eventually brought out 10 min later and severely overcooked and dry. Late and overcooked? We had brought our own birthday cake and asked them to bring it out for us. They spent well over 20 min bringing out our own cake with candles! Then they only gave us plates and I needed to go up and request silverware myself. Finally when this disaster of a dinner was done, the wait staff offered us limoncello shots and then never brought them out! To add insult to injury, it seemed like all the other tables around us were being properly attended to.
If you are planning on spending these prices for food, I’d strongly recommend going elsewhere. Food was subpar at best (I had their pasta dish which had an old oil aftertaste) and service was terrible.
Pretty good food. Would recommend for people looking for a more casual dinner in New Haven. Overall it was really good for a hotel.
Atmosphere: 5
Food: 4
Service: 5
After the server confirmed a health-related request, the dish was made opposite as confirmed.
Atmosphere: 4
Food: 2
Service: 1
We used Siena for our wedding after party with a majority of our guests staying at the Blake Hotel. The reservation process to reserve the restaurant space was managed with Naitza for Siena and quite easy in terms of out lining the deposit and contract terms. However once the event started all follow up was a nightmare I wouldn’t wish on anyone.
We reserved the space from 11pm-1am over Labor Day Weekend and had an agreed to minimum. Over the course of the night, I as the bride, asked the bartenders and staff on site what was the status of the minimum, and I was assured everything was okay. My father also asked the staff over the course of the night if there was any remaining balance and if the minimum needed to be closed out as he would like to wrap up any and all costs, once again we were assured by the staff our party was all set as our wedding night festivities came to a close. We checked out of the hotel the following day as did our guests and heard nothing from the Siena staff again. 10 days after our event, we had a significant undocumented charge to our credit card while we were out of the country on our honeymoon, with the transaction run by Siena. Upon realizing this charge had occurred several days after it posted, we immediately reached out to Naitza who assured us she would look into it.
After two follow up emails, we received feedback almost a week after our initial inquiry (2.5 weeks after the wedding party) with documentation of the drinks charged that night and the remaining balances owed with a final receipt. This was the first time we were provided with any support at all, weeks after Siena had unilaterally charged a significant amount to our card without notifying us. It was an unconscionable business practice that they originally charged our card without any proactive documentation and no follow up receipt. To add insult to injury, we had to follow up several times for reconciliation and feedback. It left a horrid taste and experience when coupled with the fact we asked multiple times the night of for confirmation of the minimum requirements and received assurances our party was all set in terms of our obligations. After back and forth with Naitza, we were told there was nothing Sienna could do because the amount was technically owed under the contract, notwithstanding their troubling billing practices, failure to provide timely documentation, and the apparent inability of the Sienna staff to convey correct information the night of our event. In addition, and even more puzzling, we were told that they cannot, and would not, take responsibility for whatever the onsite staff told us at the time. Naitza and the management team’s final recommendation was to contest the charge with our bank, which we felt was a ludicrous cop out.
For future inquiries to use this space, all the restaurant awards do not offset the negligent business practices that negatively impact the customer along with the failure to do right by clients as we were the victims of multiple failures in communication. Although Sienna did apologize for their poor billing practices, and offered a gift card for future use, it was a frustrating and uncomfortable experience to manage while on our honeymoon. Customers be warned when considering a party booking.
Atmosphere: 3
Food: 2
Service: 1
The ambience is urban bistro and very comfortable. However, the open floor plan made it VERY loud. The food is hit and miss. We had a couple appetizers, which were very good (Friti Misti) but only one of our four dinners had enough flavor to make it feel worth the price (Roasted Chicken). Three of our meals were under seasoned and came to the table cool instead of hot as they should have been given the small kitchen and efficient table service. Our server, Silas, was so welcoming and and professional. The valet at the hotel charge $20, which is crazy for New Haven parking. Overall, I may go back but I will only order the chicken
The best dinner ever!!!! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
The music was so loud that we could not hear each other. There were only 3 or 4 other occupied tables so the volume seemed out of place. I loved the design and decor and the servers were very cool and nice. We were sad to have to leave but the sound was so intrusive that we would not have been able to enjoy the place or the food if we stayed. Please disregard my food ratings because we left before ordering food.
Really cool spot but horrible service and horrible food. Took 15 minutes to get a waitress after being seated. The food was bland and really poorly seasoned. The heirloom tomatoes “pickled” but seemed more like they had been dumped into straight vinegar. The tuna and watermelon crudo was a total rip off for the price. Highly recommend eating real Italian in New Haven. Not this food Btw the focaccia was stale and it was obvious
Great menu fresh and unique ingredients. Great cocktails and wines that pair nicely with menu. Everything was cooked and presented perfectly. I had the Niman Ranch Pork Copa. And some eggplant caponata crostini as appetizer. We stopped at the rooftop bar for a cocktail and snack. We had Tuna tartare with wasabi peas. Service ambience. Made it a perfect Evening and the Hotel is awesome too.
We had a great time. The wait was a little long, but we were waiting for a party so that was very understandable the food was OK. The customer service was great. You guys are very welcoming and I will come back, but probably more of a date night. Thank you so much for having us.
Not impressed at all. Only reason we checked it out was because it was voted CT's most beautiful restaurant. It is not. We honestly thought we booked the wrong place because...this can't be it. Food is ok, nothing to rave about. Service was slow. We spent the night at The Blake so the only good thing is the bars were less than 5 min walk.
Restaurantji Recommends
Food was delicious. Try the small plate mushroom truffle crustini. Our server, Andres, was very attentive and great at making us feel valued and welcomed at Siena. We will come back for sure.
Atmosphere: 5
Food: 5
Service: 5
The layout hasn't really changed from when it was Hamilton Park. The wait staff was appropriately attentive and pleasant. The food selection was not too large and what was put on the table was very good.
We found out about siena from a few friends of ours who frequent their norwalk location and told us we had to come, and I’m so glad we did! Our server austou was very attentive accommodating and a great waitress. We had the branzino which was lovely and the olive oil cake that had a blood orange sorbet that was to die for. This is definitely a must visit restaurant in New Haven!
Atmosphere: 5
Food: 5
Service: 5
Astou our waitress was absolutely amazing. Food was great and reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
One of the worst dining experiences that I’ve ever had. I came here for my Brother’s birthday and I regret bringing him here for his special day. The mistakes began with the incorrect sparkling water being brought out when we requested just tap water. Bread was not brought to our table and this went unnoticed until the waitress asked us if “we wanted any more bread”. We didn’t receive any in the first place! Our entrees were not delivered at the same time which can be overlooked until we asked “where the final dish was” (this was the Birthday Boy’s entree). This was eventually brought out 10 min later and severely overcooked and dry. Late and overcooked?
We had brought our own birthday cake and asked them to bring it out for us. They spent well over 20 min bringing out our own cake with candles! Then they only gave us plates and I needed to go up and request silverware myself.
Finally when this disaster of a dinner was done, the wait staff offered us limoncello shots and then never brought them out!
To add insult to injury, it seemed like all the other tables around us were being properly attended to.
If you are planning on spending these prices for food, I’d strongly recommend going elsewhere. Food was subpar at best (I had their pasta dish which had an old oil aftertaste) and service was terrible.
Atmosphere: 3
Food: 2
Service: 1
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