La Tapatia
309 Grand Ave, New Haven
(203) 752-9501
Recent Reviews
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I bought two cakes, one in February and the other in April 2024. The truth is that they look like three-day-old cakes and they no longer have the same taste as before, the milk seems to be diluted with water...
DRY bakery she told 3$ a piece and charged 4$ a piece if you using debt card so first and last .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Assorted Pastries
Terrible customer service, the employees are rude and have a very bad attitude, the bread is very good, I hope the owner reads the reviews and gives the ladies some customer service classes. For now I will go to the one in Wallingford even though it is far away.
Atmosphere: 1
Food: 5
Service: 1
They have terrible staff ? the girls are horrible, they don't know how to treat customers ?
Very disappointed, I paid $ 59.00 for a small Rosca de Reyes and when we cut it was VERY HARD, a least 3 days old.
Atmosphere: 3
Food: 2
Service: 4
I bought a tres leches cake, the bread is super small and with 2 meters of meringue, as they say, I bought a cake made of meringue ? customer service is terrible and I've learned to ignore that. But it's definitely not a place I returned to. ??
Atmosphere: 1
Food: 1
Service: 1
The owner should hire better customer service, remember for the customers that business is still working, I go to the one in Wallingford, the place belongs to the brother and the people who serve there are very friendly, I recommend them 100%
Atmosphere: 1
Food: 1
Service: 1
Real horrible customer service. I want to note that I am not writing a negative review just because they don't speak English well. They were very rude to me and tried to rush me like they have better things to do other than their job. so unpleasant.
No one answers the phone.
Very tasty pastries and cakes.Best variety and every items has been made with expertise.One of the best.
Restaurantji Recommends
The thread is very rich, excellent; but the horrible customer service I wouldn't go back for anything, the lady didn't pay any attention to me when I arrived I had to insist to be attended to, that's ugly.
The bread is very tasty but the girls who serve have a horrible character. They are going to be paid for the bread. They are not giving it to me. I hope the owner checks this and makes a change of staff because then they are going to go bankrupt.
Very good place
nice place for the locals ?
Atmosphere: 4
Food: 4
Service: 5
The tres leches is very delicious, the cheese and the donuts too. But the service is terrible. I felt like the girl was going to hit me with the tray with her big face on it and how badly I responded. I went to another one with the same concept and I would rather stay there than return to this one.
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