Libby's Italian Pastry Shop

Mmmmmmm so good reminds me of my childhood with Nona And Zia💕🇮🇹 so delicious the staff was friendly and the prices were great. Thank you for your authenticity

Staff were extremely rude while we were checking out. Also afterwards while we were eating our food from this location and a slice of pizza from next door, staff opened the front door and yelled at us. Very unprofessional and poor service given we had just purchased multiple items from location.

Terrible Experience ! Would Never Return

I rarely leave reviews, but my experience here was unacceptable. I ordered cannolis and found hair in them — completely unsanitary and inexcusable. Even worse, the atmosphere was extremely uncomfortable. One of the staff members, possibly the owner, an older Italian man, was yelling at a couple of customers so aggressively ( he had a hysteric breakdown) that it upset everyone around, including my baby, who started crying from the commotion.

Between the poor hygiene and the hostile environment, I can confidently say I will never step foot in this place again.

Rum baba was a huge sugar overloaded artificially colored disappointment. Not a hint of rum, pastry was not good either.

The desserts were completely stale. Nothing fresh. Very disappointing

Pastries were on par with what I was expecting. Their Italian ice is always flavorful and refreshing. But the young Italian looking girl working the counter had an unpleasant attitude and their remodel as far as I am concerned disgraced a New Haven landmark. That place used to have so much character it embodied the neighborhood. It lost all its character in the remodel so I suggest they button up on their customer service and pastry quality because the nostalgia is dead

Amazing desserts! The peanut butter cheesecake was spectacular and so was the Nutella cannoli!

I’ve been here a good amount of time I catch them when there busy so I don’t expect much interaction but I went tonight before closing it was empty she sat there on her phone did not greet the customer I said hi Justin case she didn’t see me she didn’t say anything so I said hello she got up with An attitude and semi rushed my order which was rude because I could have gave her attitude first but I would appreciate the same respect give.

The Italian ice was top notch. Perfect for the very hot day

It just takes one cashier to be rude to a good person for multiple people to have an issue with a store. Thank the girls working the counter Friday march 14 around 10:00 pm. Horrible business.

My girlfriend and my roommate went here. On Friday March 14th around 10:30 pm. My girlfriend in an excited tone said to my roommate “omg you have never been to Libby’s” in an excited tone. The two girls working the counter mocked her voice and mocked her excited tone repeating what she said making fun of her. They then stated that they should play the song “closing time” to urge customers to leave the store. No reason to be mean to people like this. I am going to be very loud about my experience here. Yall are about to be so sick of me lol. Yall just pick on people you view as weak or that are unlikely to retaliate. COWARDS.

Decent Italian style bakery where they always have unusual cannoli flavors.

Atmosphere: 5

Food: 4

Service: 5

Bakery is very busy on little stretch where you can find /eat famous pizza and pasta. Place was crowded and busy, has seating area in front, I expected more of the treats however enjoyed visiting the place !

Atmosphere: 5

Food: 3

Service: 3

Holy cannoli! While waiting for my pizza at Sally's, I wandered down to Libby's for my first cannoli of a nearly month long road trip. I have had plenty in my day and I even make my own for the holidays. The 3 cannoli I bought at Libby's were exceptionally good. Chocolate dipped, pistachio, and peanut butter. Parking can be rough. I parked in a building several blocks away for a fee. The cannoli are absolutely worth it though and look out for many other treats sold there. I had a long walk and no backpack so I left with my 3. Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

The desserts and ice creams are very good, the bad thing is the service (I had to clean my table, the tables remain dirty, today 25 minutes ago some customers left and the table is still dirty, the girls talk a lot with a very high tone of voice and they don't have the delicacy to clean the service tables)

Atmosphere: 2

Food: 5

Service: 1