Maison B Café
304 Elm St, New Haven
(203) 752-9779
Recent Reviews
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Nice and clean store. I don’t like the chocolate chip cookies, too big and too sweet, the inside is not fully cooked, tastes like the cookie dough.
Atmosphere: 5
Food: 4
Service: 5
Incredibly unfriendly staff, very overpriced food and coffee. Quality is not worth the price. Another place that seems to be allergic to making money - acts as if it’s a pain you are buying their coffee. Snaps at you if you put your dish in the wrong place. Really wonder why this place is even still open.
Atmosphere: 1
Food: 2
Service: 1
Got a drip coffee and asked if I wanted milk. I said soy if they hae it. Was charged $5.90. Was told after I ordered that soy milk is an extra $2.00 charge.
Edit to respond to owner. There was no option to review. Screen prompted $5.90. It was only when I looked at the menu and saw the coffee was 3.90 that then I asked the cashier who told me about the $2.00 charge for milk. The screen is a simple tap payment option that does not include breakdown of prices and potential additions.
This is a great coffee shop near the Yale campus. The Belgian mocha latte is delicious, and the environment is delightful.
Atmosphere: 5
Food: 4
Service: 5
Terrible experience. Staff is crass and seen accosting and profiling customers. Wouldn’t go.
Stopped by hoping to grab a quick coffee to-go and was disappointed. I will admit, I came in the last 15 minutes of the cafe hours, however we didn't think it would be an issue since we literally watched another couple order coffees right before we walked in. When we walked through the door, instead of being greeted and simply told they were in closing procedures, they very rudely took all the menus off the counter, including the menu QR codes. I wasn't even able to check the menu for a future visit if I wanted to. We were crudely told we'd only be able to get a cup of tea and we just decided to leave. There were a number of customers in the cafe still sipping on their coffees and working as well. I had no issue with not getting the coffee, it was the rudeness. Based off of that alone, I wouldn't return - I'm not paying that amount of money to be rudely addressed. But happy new year I guess 😂
Note: I already said I wouldn't return - with a quick look at the establishment owner's responses to reviews, they are so unprofessional that I implore you to not spend your money here. Being in close proximity to Yale's campus clearly got to their head.
Service: 1
Tables were clean and the atmosphere was nice. However, the waitress was rude. I asked for some utensils and she rolled her eyes. She definitely lost her tip. Food was brought out to us, and it tasted good.
Atmosphere: 5
Food: 4
Service: 2
Terrible experience. Staff is crass and seen accosting and profiling customers. Wouldn’t go.
Atmosphere: 1
Food: 1
Service: 1
Ridiculous establishment. How do you make smoothies (thick smoothies) and don’t have any straws to drink the smoothie? Make that make sense to me??? Also, smoothie was not great.
Very poor service from the manager . she make incorrect orders and blame the customers for it.and force clients to pay for their mistakes
Service: 1
Restaurantji Recommends
This review is dedicated to the staff
Thank You for allowing me to be served by you, and Thank You you for giving me some of your very precious time.
We came in on a Sunday morning
The place was busy and the food looked good.
We found a table and I stood in line to order, the person at the counter we obviously annoyed by me standing there and waited for me to give my order (no good morning, hello or any other word) just staring at me with contempt.
I ordered very quickly and I actually dared to ask a question and then for the first time I actually heard the voice saying look at the menu
After ordering, and paying the just walked away
I set at the table waiting for our food
After about 15 min the food started coming, for Steve got 1 drink
Then we got one food item
5 min later another drink came in 5 min later another food item and then 10 min after the last item and drink. The person who delivered my food was very busy as I asked her if they have hot sauce and she said she is very busy and can’t stay and talk.
She did bring it later
All in the meal cost around 70$
Service was the worst and food was made with minimal care
Stay away if you can
Atmosphere: 2
Food: 2
Service: 1
Latte is stylish.
Atmosphere: 3
Food: 3
Service: 3
Disappointment. The cappuccino was tasteless, more like milk mixed with water. The eggs Benedict were overcooked, and there was very little bread underneath. The bread was also toasted and had an unpleasant aftertaste from the excessive amount of sunflower oil.
Atmosphere: 4
Food: 2
Service: 4
So far, the most expensive and worthless food in town. After ten minutes of asking for a milk to add to my cold coffee, she brought me only one cubic centimeter of milk. I don’t know if she meant to drop it in my eye or add it to my coffee. Don’t waste your money here.
Ordered 2 waffles and my husband asked for an egg to go with his waffle. Egg came out right away- waffles took additional 15 minutes. Which was confusing when the place was literally dead. Waffles came out cold and hard. Asked the staff if they were made fresh which she showed me they were. Both had attitudes. Waitress came over, took away our food with a fuss and made us new ones. Nice effort after the rude customer service, waffles were still terrible.
Atmosphere: 2
Food: 1
Service: 1
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