McDonald's

280 Kimberly Ave, New Haven
(203) 776-1126

Recent Reviews

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Julio Ramos (el2minikanodr1)

McDonald's corporation will need to optimize Their car reading sensors at the drive-throughs on the second speaker. Because that is the reason why The customer service is not able to promptly service The customers on the far right lane

Atmosphere: 1

Food: 1

Service: 1

Rodney Eyrich

Be careful, they try to short change you!

Atmosphere: 1

Food: 1

Service: 1

Bernadette Edwards

The managers in that place are rude as I don't know what I will never, ever go back to that mcdonald's ever.It's dirty the employees have nasty attitudes. Was there just recently asked for a shake? I got half ice cream, Vanilla Ice cream, and the rest was like a little bit of mint. I asked them to remake. It gave me the worst attitude ever. Then. I asked her for a refund that I didn't want the shake. She snatched the receipt from me. Yelled at the cashier and blamed her and said everything was her fault that everything was messed up and absolutely wasn't. It was them, the managers and whoever was expediting the food, they messed it all up. She gave me the refund.She gave me an attitude, and again.I will never ever go there again

Atmosphere: 1

Food: 1

Service: 1

Deserie Golis

Always good

Christy Allington

I go get coffee here most every weekend. The morning manager woman is very attentive and makes wonderful coffee. Unfortunately the past few weeks/months they have out a younger gentleman on the coffee making duty. He is horrible! Never gets the order right. Sometimes wrong size or wrong ingredients and always tastes off, leaves a bad aftertaste and upsets my stomach. Never have this issue when anyone else makes it. The manager especially makes perfect coffee. I don't know what that kid is doing but its horrible. I always order 4 large iced coffees with caramel and chocolate syrup. Today 1 coffee was missing the syrup, you can clearly tell as it always sits at the bottom and the other 3 cups I could see both caramel and chocolate but one had none. I pointed it out to him and he took all 4 coffees, dumped them all and made 4 new ones, instead of just adding the syrup to the one. To top it off now all 4 had only caramel syrup and no chocolate which sadly I did not see until I got home. I'm done, he won't be making my coffee anymore. Going forward I will ask the manager to please personally make my coffees and please don't let that kid touch them. I hate to admit it but I spend a lot of money at this McDonalds and usually everything is fine but that kid needs to find a new job. I've experienced him at the register and he didn't even know the menu. I tried to order a mcchicken and he didn't know what that was. The manager had to come take over the order. Like I said this location is my go to and I never have issues, expected when he is involved with the order ESPECIALLY making coffee. There must be another position thats better for him, like taking out the trash or cleaning because everything else i have experienced him doing is awful. So much money spent of coffees he has screwed up. Seriously asking the manager to make my coffees going forward. Oh and today in the time it took him to make my coffees, twice (which was about 15 minutes, entirely too long to make coffee honestly) I watched 3 other customers complain about their coffee also being wrong. Hope a manager or owner sees this and corrects this issue for your customers sake. 4 coffees I got today, and my boyfriend bought 4 himself also and all 8 were wrong and didn't taste good at all. Like I said we have waisted a lot of money on coffee made wrong by him alone. 8 coffees today alone, times weeks and weeks of the same orders. đŸ˜Ș

Atmosphere: 3

Food: 3

Service: 2

Ricky Delhanyo VLOG

I had no issues with the food, but the customer service needs serious improvement. The counter was unattended, service was slow, and when I said “good morning” to the employee, she didn’t respond and rolled her eyes. It honestly felt like I was asking for free food.

Service: 1

Zee “Michaeljackson_child” Z-T

I’m six months pregnant I ordered a quarter pounder with Mac sauce on it I opened my burger there’s a BUG IN MY BURGER I IMMEDIATELY THREW UP forever done with McDonald’s

Food: 1

Migdoel Mercado

Great place

Atmosphere: 5

Food: 5

Service: 5

M. Eunoia

Frappe machine was broken and they replaced it with an item that was half the price. They inconvenienced me not having what I wanted, wasted extra time when I had to get the work and didn't make sure I got money worth let alone make it up to me. Garbage customer service

Michael Gilliams

This place is a joke.they never have fresh food. Line out to the street though. Get your order wrong. But never have a receipt to back it up. And the service staff are jokes.

Atmosphere: 1

Food: 1

Service: 1

Mambo Diaz

Please subscribe to my YouTube channel

Atmosphere: 4

Food: 5

Service: 4

Brenda Bailey

Waited too long for food

john boutwell

Wonderful staff. They even have a guy clean your car. Although he was suspect wearing a burger king shirl and wendy's hat

Atmosphere: 5

Food: 5

Service: 5

King Suky

Yaa service was soo bad why hire ppl iff they don’t know English and the food was the wrong won I give yaa one star only yaa charge me a lot still gave me the food bad service

George Zowine

Worst McDonald I've ever been too.

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