McDonald's

308 Ferry St, New Haven
(203) 776-1464

Recent Reviews

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Dave Andaz

Ordered through the app used counter.
The place is still beggar's central years and years later.
Parked in first handicapped space. Can't enter because young Spanish girl on dirt bike has front against the building doing a burnout.
Next doing hole shots on lawn spewing gravel at entrance.
Got my order and sat down. No less than three times approached for money.
Per always some chick was going on a rant at the counter .
Keyed bathroom helps keep the junkies out but it was as cold as outside and no toilet paper.

Avoid this place. It can't be worth it to keep open all these years.
Next closest McDonald's is RT 80 Foxon boulevard.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Fish Fillet Sandwich

Stan Johnson

Everyone there very nice

Atmosphere: 5

Food: 4

Service: 5

Michelle Howell

They would get consistently get something in my order wrong or left out multiple times. And the time i was wrong, i accepted fault, However, they did not want to discuss the multiple times my orders were wrong and dismissive of their errors... If you go there, just know you came for a heaping order of disappointment. I left felt unheard. They only focused on my error!

Atmosphere: 1

Food: 1

Service: 1

Byron Vasquez

Place without cleaning and incomplete orders

Atmosphere: 2

Food: 2

Service: 1

I'mCertifiedCrazy

Not only did I want in line for 30 minutes 2 times and only orders a med fries and a highc but the fries seems to be dipped in oil again old and soggy. after waiting in line again I had the replace the fries in which ended up being exactly the same. Didn’t even bother to make a better batch or actually fix the issue. Beyond upset especially when trying to buy something to eat before heading home to go to sleep at 12:30 am. It’s now 1:15

Atmosphere: 1

Food: 1

Service: 1

Hollywood Production

We are the headache of the Temu Plugs 🫡😁

Atmosphere: 5

Service: 5

Nadia Edmundson

Horrible. everything tastes old and dry.
my chicken Mac is disgusting

Iriana Alvarez

my “ mccrispy “ was dry ish !

Anthony Harris

It was okay

Parking: Parking was free

Wheelchair accessibility: Wheelchair parking is amazing

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Mcdouble, Fries, Big Mac, French Fries

Ex enforcer481

Homeless guy drinking a beer at the drive threw yelled at me for not ordering him food too. This mcdonalds needs to boot homeless from property.

Atmosphere: 1

Food: 4

Service: 1

Stephanie Rose

The employees ignore you and point towards the kiosk. The employees, including the managers, are just lazy, rude, and completely unprofessional. I don't expect a fine dining quality, but at least a hello,hi, or something in response to " good morning, can I please have a ____________, thank you". I mean no response whatsoever. I'm thanking them and greeting them, and I'm getting "that's it," "is that all" anything else" while I'm trying to order. It's rushed and annoying ? ONE short,older Hispanic lady with glasses is amazing and the sweetest person ever. She really acts as if you are her only customer. She always smiles and greets you and makes you feel valued and appreciated. She goes above and beyond anyone I've run into at many locations. Ik They deal with so much bullshit and stupidity there,I've seen it so I can relate as to why they can be rude, stressed,annoyed,pissy etc. But wow do better with hiring.

Parking: The 3 handicap spots on the side of the entrance are often filled with cats grabbing mobile orders or door dash or just inconsiderate people too lazy to walk 60 extra steps. It's infuriating how an 82 yr old vet with valid plates has to walk due to inadequate spots and inconsiderate people ?

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Hot Caramel Sundae, Vanilla Cone, Hamburger Happy Meal, Sausage Mcgriddles, Bagel, Chicken Mcnuggets

Frank R

Shut it down and get rid of the bums and panhandlers . Customer service can’t be too nice In this area it’s dangerous . We need to clean up fair haven . Even Dunkin has the problem . Time for a change .

Latiesha

I had an awful experience on July 14, 2024. My boyfriend and I made a purchase. I asked for a cup of water so that I was able to take my prescription medication. The woman working the drive-through had the audacity to tell us they had no water! I was even willing to purchase it if necessary. My boyfriend pleaded with the cashier who was taking payment and he eventually gave it to us after mentioning how weak I was feeling. Not only that, but it was hot that particular day.
After going through all of that, I wasn’t sure if it was safe to drink. I hope no one else has to ever experience anything like this.
A small cup of water should be free of charge and you shouldn’t have to explain the purpose for the cup of water. I do plan on reaching out to corporate and making them aware.

F. w D. jr

Service at this McDonald's was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, McDonalds Small Fries, Chicken Mcnuggets

Liz morales

The owners need to do something about the people that be begging for money at the drive throu part, my friends, family and I have told the employees that work there and they keep telling us you as a owners aren’t doing nothing about it! ? Is the people are tired of constant being ask to spear money just for them to do Drugs with it. Do better as owners for real!!

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