Prime 16
172 Temple St, New Haven
(203) 782-1616
Recent Reviews
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Great beer selection and very good burgers!
Atmosphere: 5
Food: 5
Service: 5
We stopped by for lunch and had the best hamburgers that we have ever eaten. The french fries were unbelievable and were perfectly cooked. The hamburgers were very flavorful. The atmosphere was incredible and the wait staff did an amazing job. Joseph, the owner, came out and spoke with us, and we told him that these were the best hamburgers we ever had. If you love hamburgers, then this is a destination location for you. The food is that good! You will not be disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
Just had an amazing burger here, had the bad guys smash burger. First time in a long time I’ve been happy to pay $30 for a burger. Incredibly juicy and greasy (in all the right ways). Fries were a little salty to my liking but I also don’t care for a lot of salt on my fries. If I’m in the area again I’m 100% stopping by
Atmosphere: 5
Food: 5
Service: 5
Very comfortable space and wonderful food!
Best burger I've eaten in a restaurant and the service was great. I recommend it to anyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
I try to give grace in most situations.. but sometimes grace is too generous. The service here was absolutely heinous. After being seated, it took over 20 minutes for someone to bring us water and take our orders. It took 45 minutes after that to bring out 1 (ONE) drink and an order of fries. (note that the single drink was in a can. it's not like it was an overly complicated cocktail. It was just a single seltzer). At this time, we had been seated for well over an hour. We politely told the waitress that we knew it wasn't her fault, but were wondering if she had any update for us. To our delight, she told us that everything was in the window and she was going to go grab it. Yay!!! The waitress was extremely apologetic and we felt bad for even asking for an update.
Reader, everything was not in the window. The waitress was simply lying to placate us. Our food took another 25 minutes to arrive. When it finally did arrive, half of the group was missing part of what they ordered. I personally ordered a salad and truffle fries and the fries never came. Another person in our party ordered a cider that never came. We explained this to the waitress and she apologized profusely and said she would take these items off the bill. When we finally got the bill, it was not itemized. It was simply a piece of paper that said we owed $220. None of the food items or drinks were listed - just the total. We did the math and the total was far above what we ordered. Even IF we had received all of the items we actually orderd, the total was inaccurate. I don't know why they refused to provide an itemized bill, but it seems clear we were scammed. After waiting so long for our food, we were in a hurry and didn't have time to request an accurate bill. Plus, we knew from experience if we requested an accurate check, it would somehow take 30 minutes to arrive. So, we had to accept the loss and just pay the massive bill and leave.
This behavior would *maybe* be understandable if the restaurant was busy and it was a frantic time of day. However we were some of the only people in the restaurant and it was 3:00pm. There is absolutely no excuse for this.
Atmosphere: 1
Food: 2
Service: 1
Went recently. Burger was great, drinks order were good. House made lemonade which was enjoyed and have multiple flavors to pick. Fast service overall. Would recommend if you are looking for a burger spot.
Atmosphere: 4
Food: 5
Service: 4
Great food and wonderful service. They were operating on a limited menu but still good choices!
Atmosphere: 5
Food: 5
Service: 5
Fantastic time beginning to end the Best Burger I've ever had. All of the food and service was excellent. Great atmosphere. Highly recommend. You will not be disappointed. This is not your average Burger by far.
Atmosphere: 5
Food: 5
Service: 5
All was great. My only complaint is the brioche bun in my burger and my brpthers burger fell apart midway into eating. We should have ordered it with a pretzel roll or hard roll.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
My husband and I loved our first time eating there! The place looked amazing, the food was so yummy, and Cira made us some awesome drinks. We're definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers, Fried Pickles, Honey Truffle, Honey Truffle Burger
Absolutely loved dining there with my husband special thanks to Ciara she was an amazing server and made delicious cocktails the burgers were great as well as the fried pickles which were my favorite we absolutely will be back it’s very laid back love the lighting it was perfect for a lunch date we very much enjoyed it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burgers
An amazing experience start to finish! Chef and owner Joseph Hamboussi is a consummate professional who welcomes patrons to his restaurant as if inviting them to his home. The Belgium Bierhaus Burger stands out as one of the most memorable burgers I’ve ever had, cooked to juicy perfection. The Belgian Waffle and Fried Chicken starter could have been a whole meal in itself. I was initially skeptical of the taste pairing for that dish but was won over bite after delicious bite. Our only regret: No room for dessert! But we’ll be back.
Atmosphere: 5
Food: 5
Service: 5
I really like this place as both a date spot and diner with friends. The burgers are great, but don't sleep on their grilled cheeses!
Atmosphere: 5
Food: 5
Service: 5
One of the best burgers I've ever tried
Atmosphere: 5
Food: 5
Service: 5
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