This is some of the worst pizza I've ever had. The pizza is just soooo soggy and tastes weird! I've given this place several chances thinking it will change. It just gets worse. The pizza making business is not for everyone.
Food: 1
John Abrahamson
Thanks to my guy who hooked me up! The pizza was delicious and decent beer options!
Atmosphere: 4
Food: 5
Service: 5
Martha
Possibly the worst fast food experience ever. I'm not sure how they can stay in business. The pizza was limp and soggy. The counter, drink bar, and dining area were littered with packaging debris and spills, and the drink bar wasn't stocked with lids. The customer service was downright rude. The woman at the counter was only willing to serve pizza or breadsticks. It wasn't clear if they simply didn't bother carrying any other menu items, or if she just didn't want to make them. My questions were met with shrugs, glares, and shouts. "NO LIDS!" "NO SALAD!" My food was shoved across the counter at me. I had already paid for a drink before realizing I couldn't take it with me because "NO LIDS!" and juggling a suitcase onto a train just doesn't work. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
Martha C
Possibly the worst fast food experience ever. I'm not sure how they can stay in business. The pizza was limp and soggy. The counter, drink bar, and dining area were littered with packaging debris and spills, and the drink bar wasn't stocked with lids. The customer service was downright rude. The woman at the counter was only willing to serve pizza or breadsticks. It wasn't clear if they simply didn't bother carrying any other menu items, or if she just didn't want to make them. My questions were met with shrugs, glares, and shouts. "NO LIDS!" "NO SALAD!" My food was shoved across the counter at me. I had already paid for a drink before realizing I couldn't take it with me because "NO LIDS!" and juggling a suitcase onto a train just doesn't work. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
S3r3nityBl3ss23
Love the varieties of pizza offered at this location ???
Diana Lopez
Sbarro, it’s a shame that this restaurant continues to be open and operated by this particular staff at this location with no regard for customer service even after a plethora of customers on this platform speaking up about their experiences here. Is this a reflection of your company? Do not visit this location . Pizza was undercooked and mushy. Extremely rude and disrespectful staff. Customers are treated horribly. Do better . Learn to speak to your customers in a kind manner.
Atmosphere: 1
Food: 1
Service: 1
Sritam Rout
Extremely expensive and terrible behavior. 5 dollars for a slice of pizza?
Atmosphere: 1
Food: 1
Service: 1
Todne Thomas
Got my pizza to go. The slice was ruined. All the cheese stuck to
The service is terrible, from what I can gather from being there is it’s family owned, all the employees are family. They take their customers for granted, probably because they’re located inside the train station, and have no need to worry about getting repeat business, and it shows in the way they treat customers. Don’t asked any questions because they can’t be bothered to answer them. Also a plain ch slice is 4$+tax and any beverage is 2$+, at the bare minimum 7$ is the least amount of money you’re getting out of the for. Which is reasonable considering you are at the train station, also I’ve had sbarro’s at many different places and this one in particular was one of the worst, floppy slices. Even after purchasing my food and drink I asked for an empty cup with top and was charged 1$, which whatever but things like that factor in to my overall opinion of the place. Besides all that I’ve mentioned it really seamed like anything that was asked or anything that involved them to move more than 5 feet from where they were standing was a super inconvenience. Lastly on numerous occasions I’ve asked them at the end of the night if they were planning on throwing the left over food away, I would take it and give out to the homeless, naturally they refused, reason being they couldn’t be bothered with doing that every night, they rather throw the food out. I’m all for people coming to this country working hard and making a living here for them and their families, not that it has any relevance but this family is Middle Eastern, and chose to get into the pizza business and I’m Italian so when you decide to get into this type of business I would appreciate it if it were done with a certain level of pride, not just something you choose because they feel it’s simple and profitable, to me that very offensive, but it’s open to whatever nationality wants to give it shot, and that’s exactly how it should be. Overall I’m disgusted with how they treat customers , the cleanliness of the place, they way they will use pizza that’s been sitting in their display all day, making a fresh pie a few times a day cost pennies, no reason not to have fresh slices at all times, but the thing that put me over the top and prompted me to write this post is seeing there works drop pizza and other ingredients on the floor and without thinking twice pick it up use it an serve it to people.
Atmosphere: 1
Food: 1
Service: 1
Theoderic Strider
Good people! Food tastes good and the gentleman threw in a extra garlic stick for me, very
Atmosphere: 5
Food: 5
Service: 5
Sherri Deitz
Here is a recent positive review. The staff was friendly and helpful. The eating area wasn't the best, but this is train station soooooo... I asked for utensils and an extra pizza box and they gladly complied. The BBQ chicken pizza was great. The crust was not too thick but firm enough to hold up the generous toppings. The cheese was fresh, you could taste it. Not the pre-shredded with wood dust in it. The sauce was just right, not too sweet, not too spicy. The chicken was tender and they didn't skimp on the quantity. They also had a variety of bottled drinks as well as fountain. Other items available include Stromboli, pasta salad and green salads. They have daily and combo specials. Overall, was well pleased at having a hot food option on our way back from NYC.
This is some of the worst pizza I've ever had. The pizza is just soooo soggy and tastes weird! I've given this place several chances thinking it will change. It just gets worse. The pizza making business is not for everyone.
Food: 1
Thanks to my guy who hooked me up! The pizza was delicious and decent beer options!
Atmosphere: 4
Food: 5
Service: 5
Possibly the worst fast food experience ever. I'm not sure how they can stay in business. The pizza was limp and soggy. The counter, drink bar, and dining area were littered with packaging debris and spills, and the drink bar wasn't stocked with lids. The customer service was downright rude. The woman at the counter was only willing to serve pizza or breadsticks. It wasn't clear if they simply didn't bother carrying any other menu items, or if she just didn't want to make them. My questions were met with shrugs, glares, and shouts. "NO LIDS!" "NO SALAD!" My food was shoved across the counter at me. I had already paid for a drink before realizing I couldn't take it with me because "NO LIDS!" and juggling a suitcase onto a train just doesn't work. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
Possibly the worst fast food experience ever. I'm not sure how they can stay in business. The pizza was limp and soggy. The counter, drink bar, and dining area were littered with packaging debris and spills, and the drink bar wasn't stocked with lids. The customer service was downright rude. The woman at the counter was only willing to serve pizza or breadsticks. It wasn't clear if they simply didn't bother carrying any other menu items, or if she just didn't want to make them. My questions were met with shrugs, glares, and shouts. "NO LIDS!" "NO SALAD!" My food was shoved across the counter at me. I had already paid for a drink before realizing I couldn't take it with me because "NO LIDS!" and juggling a suitcase onto a train just doesn't work. Do not spend your money here.
Atmosphere: 1
Food: 1
Service: 1
Love the varieties of pizza offered at this location ???
Sbarro, it’s a shame that this restaurant continues to be open and operated by this particular staff at this location with no regard for customer service even after a plethora of customers on this platform speaking up about their experiences here. Is this a reflection of your company? Do not visit this location . Pizza was undercooked and mushy. Extremely rude and disrespectful staff. Customers are treated horribly. Do better . Learn to speak to your customers in a kind manner.
Atmosphere: 1
Food: 1
Service: 1
Extremely expensive and terrible behavior. 5 dollars for a slice of pizza?
Atmosphere: 1
Food: 1
Service: 1
Got my pizza to go. The slice was ruined. All the cheese stuck to
Atmosphere: 3
Food: 5
Service: 3
The staff knowingly overcharges
Service: 1
Very rude.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Total chicken
The service is terrible, from what I can gather from being there is it’s family owned, all the employees are family. They take their customers for granted, probably because they’re located inside the train station, and have no need to worry about getting repeat business, and it shows in the way they treat customers. Don’t asked any questions because they can’t be bothered to answer them. Also a plain ch slice is 4$+tax and any beverage is 2$+, at the bare minimum 7$ is the least amount of money you’re getting out of the for. Which is reasonable considering you are at the train station, also I’ve had sbarro’s at many different places and this one in particular was one of the worst, floppy slices. Even after purchasing my food and drink I asked for an empty cup with top and was charged 1$, which whatever but things like that factor in to my overall opinion of the place. Besides all that I’ve mentioned it really seamed like anything that was asked or anything that involved them to move more than 5 feet from where they were standing was a super inconvenience. Lastly on numerous occasions I’ve asked them at the end of the night if they were planning on throwing the left over food away, I would take it and give out to the homeless, naturally they refused, reason being they couldn’t be bothered with doing that every night, they rather throw the food out. I’m all for people coming to this country working hard and making a living here for them and their families, not that it has any relevance but this family is Middle Eastern, and chose to get into the pizza business and I’m Italian so when you decide to get into this type of business I would appreciate it if it were done with a certain level of pride, not just something you choose because they feel it’s simple and profitable, to me that very offensive, but it’s open to whatever nationality wants to give it shot, and that’s exactly how it should be. Overall I’m disgusted with how they treat customers , the cleanliness of the place, they way they will use pizza that’s been sitting in their display all day, making a fresh pie a few times a day cost pennies, no reason not to have fresh slices at all times, but the thing that put me over the top and prompted me to write this post is seeing there works drop pizza and other ingredients on the floor and without thinking twice pick it up use it an serve it to people.
Atmosphere: 1
Food: 1
Service: 1
Good people! Food tastes good and the gentleman threw in a extra garlic stick for me, very
Atmosphere: 5
Food: 5
Service: 5
Here is a recent positive review. The staff was friendly and helpful. The eating area wasn't the best, but this is train station soooooo...
I asked for utensils and an extra pizza box and they gladly complied.
The BBQ chicken pizza was great. The crust was not too thick but firm enough to hold up the generous toppings. The cheese was fresh, you could taste it. Not the pre-shredded with wood dust in it.
The sauce was just right, not too sweet, not too spicy. The chicken was tender and they didn't skimp on the quantity.
They also had a variety of bottled drinks as well as fountain.
Other items available include Stromboli, pasta salad and green salads.
They have daily and combo specials.
Overall, was well pleased at having a hot food option on our way back from NYC.
Atmosphere: 3
Food: 4
Service: 4
Tasty pizza for ct.
Vegetarian options: Tasty and worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Pizza
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