Shake Shack New Haven

$ • Burgers, Ice Cream

Hours:
986 Chapel St, New Haven
(203) 747-8483

About Shake Shack

Shake Shack in New Haven offers delicious food, with specific praise for their cheese sauce being one of the best fast-food cheese sauces. The service and cleaning staff are commendable, with constant tidying and cleaning. The restaurant's ambiance is nice and the place is kept very clean. Customers appreciate the friendly and helpful staff, especially when ordering at the kiosk, and note that the staff are good at assisting with questions. Vegetarian options like Veggie Shack and shroom burger are available, and customers are encouraged to inform staff about dietary restrictions. The food quality is generally good; the hot dog and French fries are hot and fresh, and many find the food enjoyable enough to want to come back and try other locations. However, some concerns about the burgers remain, as they have been criticized for being dry, overcooked, and overly salty. Despite this, positive experiences with friendly service and tasty fries make it a recommended spot within walking distance for fast food.

Customers' Favorites

Shake Shack Reviews

3.3
268 ratings
Restaurantji Rating
5
39%
4
17%
3
12%
2
14%
1
18%
Food
3.7
Atmosphere
3.7
Service
3.4

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Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 11PM
Saturday 10:30AM - 11PM
Sunday 10:30AM - 10PM
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