Shake Shack New Haven

986 Chapel St, New Haven
(203) 747-8483

Recent Reviews

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Shenira Billups

I appreciated the customer service and personality of the servers

Vegetarian options: Veggie Shack and shroom burger

Dietary restrictions: Veggie Shack and shroom burger, let them know what you want to leave out

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Frozen Custard, Fries

Annalisa Pitirollo

Good food, good service, decent atmosphere. I recommend it

Atmosphere: 4

Food: 5

Service: 5

Raven Raven

Great food 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokeshack Burger, Cheese Fries, Mushroom Burger, Hot Dog, Shack Stack, Bacon Cheeseburger with Avocado, Bacon Cheese Fries, Perfect, Sauce, Strawberry, Veggie Burger, Frozen Custard, Shackburger, Korean Style Fried Chicken Sandwich, Cheeseburger, Hamburger, Fries, Smokeshack, Burger, Single and Double Shack Burger with Lemonade

Tru Holmes

My first time trying Shake Shack. My family and I walked in and was immediately greeted by a friendly woman. I wish I remembered her name, she is helpful with the kiosk and taking our orders. The food was great!! To the point now I have to find a shake shake in NJ to see if it's just as good! It was 5 of us so we tried different things on the menu. I highly recommend this place!

Atmosphere: 5

Food: 5

Service: 5

Steven Hong

Very delicious!

Atmosphere: 5

Food: 5

Service: 5

Tamika D.

It was very cold in there I am all for A.C but it was freezing. The staff had good customer service though. I personally did not care for the food I ordered because it wasn't to my taste ,but that doesn't mean someone else wouldn't like it.

Parking: Since is across from the green, downtown New Haven it best if you find a parking lot or garage.

Atmosphere: 3

Food: 2

Service: 4

Elias Fernandez

I ordered a hot dog and French fries. They took my order and were nice about my questions. Food was hot and fresh. I would recommend this fast food restaurant above the others within walking distance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Fries

Jordan Rosenwinkel

Always fresh and tasty food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokeshack Burger, Cheese Fries, Mushroom Burger, Bacon Cheese Fries, Korean Style Fried Chicken Sandwich, Cheeseburger, Hamburger, Fries, Single and Double Shack Burger with Lemonade

Kirsten Magas

Vegetarian options: The mushroom burger is delightful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Veggie Burger

Luca Falcinelli

Great place...friendly staff...very good burgers...

Kid-friendliness: There are board games for everyone and a table football...

Atmosphere: 5

Food: 5

Service: 5

Skye Copeland

I really enjoyed My Classic Shake Shack Burger And Cheese Fries With Bacon. YUM ? The Young Cashier Lady IVY Was Very Helpful And Friendly Shout Out To Her She Made My Ordering Experience Great ??

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese Fries, Burger

Gustavo Reyes

A good place to have a good burguer!

Atmosphere: 4

Food: 5

Service: 5

mexogram

Best burger ive ever had but my cashier was rude

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Cheese Fries, Fries, Burger, Single and Double Shack Burger with Lemonade

r bezo

The kids' that work there wasn't customer friendly but food was good I always hate when restaurants don't put napkins or condiments in the bag...

Atmosphere: 3

Food: 4

Service: 2

Jacob Majors

Good food.

Atmosphere: 4

Food: 5

Service: 4

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