Soul de Cuba Cafe

283 Crown St, New Haven
(203) 498-2822

Recent Reviews

Jonathan Ortiz

They charged me 30$ for 2 Cuban sandwiches and both sandwiches barely any meat in them could’ve took the meat out the other sandwich and it still wouldn’t have been enough they made better sanwiches when they were in Norwalk and I drove 25 minutes away to get these sandwiches and all for nothing it was very disappointing I will never buy those sandwichez again!!

Food: 1

Nyla Conaway

Chris was a great host. We had a lovely time Service was lovely and an intimate vibe for a parent+child night out on a Tuesday!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Empanadas

Vidal Agosto

The whole staff was either drunk or high my potato ball came out frozen yes frozen the girl had the audacity to say oh we won’t charge you for that ?my son had a pork belly chicharon it was raw and we ate a lot of it before we notice she then brought out my other son chicken tenders and they were uncooked and raw in the middle my wife had pernil with no flavor and some old leftover Cuban rice at that point we ask for the bill and left no one finished there food at alllllllll and they still charged us $75 oh and my soda was flat she took it back and brought me a hot one back I like to tip well so the money is never an issue never again will I go here or let anybody I know go here either the cook was a black guy that apparently was drunk horrible experience ?????now me and my son have food poisoning ??????

Atmosphere: 3

Food: 1

Service: 1

MrGarcia 4X

Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Empanadas

Yazmin Kelly

It is very small but very nice and cozy.The food was good. Give it 7/10.The price was goodThe drink was ok. I had a PiñacoladaThe kids' menu is not the bestI will give it a try again it was my 1st time there.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: White Rice Black Frijoles & Sheared Stake N Sweet Plantains

Martin Chavez

I have been here several times over the past several years and enjoyed the meals and drinks. I am Dominican and have eaten Cuban food all of my life whenever I crave a taste of home since Dominican and Cuban food as quite similar in almost every way. We Went here again yesterday and I was very disappointed with the food quality and price. My wife ordered the black been soup bowl and it was about half way full like they just took a cup of soup and served it in a bowl. The soup was bland and not hot. I ordered Lechon Asado (Pernil as we call it) with balck bean Moro and 2 tiny pieces of Maduro plantain. Man, all of this was so dry and bland! The rice was stale like it was reheated several times and the pork also. Very dry and bland and tough in some pieces. I also ordered Tostones ($10.00 for 1 plantain??!!) but we were hungry. The place is nice and quaint and the staff is ok, not great, not bad, but no complaints. I have Zero intention of going back spending $50 for bland, well over priced food. Mind you, no drinks, just water, and & $50.00!! And leaving unsatisfied and hungry? No way Jose!!

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Soup, Lechon Asado

A.

Honestly, I’m surprised at how bad the food was. The croquettes were cold on the inside. Not warm, not cool….but cold. We got 3 meals, and all were pretty bad. I got a piece of dry salmon plopped onto a plate with a scoop of plain, unseasoned white rice and mediocre green beans. No sauce, no glaze…just a salted and peppered piece of dry fish. We got the driest pork ever and the blandest chicken thigh. Our side of (unseasoned) rice was $6, and mildly seasoned (1/4 cup) beans $5. I’m not sure if it was an off night, a new chef, a back up chef or what but honestly the food was kind of embarrassingly bad.The waitress was nice, the wine was good, the plastic cups were a little cheapy, the atmosphere was pleasant but the TV program showing a man carrying a live pig with a rope to get slaughtered isn’t my idea of a relaxing ambiance. Why is there a TV in there anyway, it’s supposed to be a nice place. I don’t know, this experience just wasn’t a good one.

Food: 1

Wyatt Cannon

Intimate dining area, great food, and delicious drinks - what more could you ask for? Definitely recommend a reservation for this place considering how small it is. The empanadas were spectacular. We got the three variety of empanadas and not one of the flavors was bad. For my main course I got the ropa vieja. SPECTACULAR. And the tres leches cake… in a league of its own. Go here immediately!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Beef and Chicken Empanadas, Lechon Asado

Eddie Lugo

Amazing people, the culture of the restaurant is top-notch. Food is amazing. Music is always on point. Just a great

Atmosphere: 5

Food: 5

Service: 5

Maya G

I had a really nice time here. A small, cute place w very welcoming staff. I had chicken empanadas and honestly, they're going at the top of my list of "best empanadas I've ever had". Worth the drive :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef and Chicken Empanadas

Aquell Henderson

I loved my drink so much and my bartender (Julie) and the music is

Atmosphere: 5

Food: 2

Service: 5

Shermaine Edmonds

Arrived at 5:30pm on a Friday evening for dinner. Two other parties were finishing up then we had the place to ourselves until we finished up at 6:30pm. Few walking to pick up orders. Always a nice atmosphere in this cozy restaurant, the music was on point. Bartender was the one taking orders, serving and on phone orders. He took a while with the drinks but they were made to our specifications and great. Had the sampler appetizers - all good. Seems like the staff started coming in about 6pm and jumped right into their roles. Entree came out rather quickly after appetizer was brought out so by the time I got to it, it was a bit on the warm side. Portions are just right.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Flan Soul De Cuba, Spinach Croquettes

Michelle Koduah

If I could give this place 10 stars i would the food was amazing. Great service and atmosphere!! Had such a great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Papa Rellena, Red Snapper

Jane

My husband and I went to the Soul de Cuba location at the SoNo Collection on Sunday, 11/5. On this particular day they happened to be out of a lot of ingredients and were unable to make several items on the menu. We decided on 6 tacos, and the employees told us they were able to accommodate it with the ingredients they did have available. We placed the order and paid. A few minutes later the employee came back and told us they only had 2 tortillas remaining and could not fulfill our order. We were given the option of choosing something else on the menu (which was again, very limited), or getting a refund. We chose the refund. The employee told us he was unable to put the refund through as only the manager could do that. He left our information and told us the manager would put it in within the next few days.A couple weeks later we noticed a refund was not given for the order. I called the Soul de Cuba location in New Haven as it's now saying the SoNo location is closed, and left my name and number on two separate occasions. Both times I was told a manager would call me back and never heard anything. It's extremely disappointing as this was our first experience with Soul de Cuba, we really wanted to give the benefit of the doubt to the restaurant and hoped it would be resolved on its own.

Atmosphere: 1

Food: 1

Service: 1

Odette White Eagle

Went on a Wednesday night. It was a little slow, only 2 other tables. The waiter was attentive and helpful. The food was okay. Even with only our table (the others had their food already) it took a while for the entrees.Layout: Small space with about 6 or 7 small tables. A bar with seating for about 5 or 6. 2 unisex bathrooms. Must walk up a few steps to utilize bathrooms and bar.Empandas (chicken &beef): 4/5 Decent empanadas. $18 for 3 is a little high. You can definitely get better for less. But they were flavorful. it was tasty but only had a few pieces of shrimp and scallops. For $17 a cup, it should definitely have more.Ropa Vieja: 3.5/5 I have had it before but it was not as good this time. The black beans that came with it were VERY bland. I took them home to season and eat later.Salmon en Mojo: 4.5/5 Salmon was a little dry. The green beans and achiote mashed potatoes were excellent. Perfectly seasoned. ?Overall: It is a cozy spot, good for a date night. But at their price point the food falls a little flat. I understand inflation and such but when you raise the prices on your food, quality needs to be a focus. Probably would not go back for this reason.Wheelchair accessibility: Not very accessible. You can get in to dine but using the restroom would be a problem.

Atmosphere: 4

Food: 3

Service: 5

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