Nasty rude guy made my whole order wrong got made i wanted it to be fixed he don’t even know how to make subs he shouldn’t be working there fountain drinks dont even work
herrscher wc
Such a bizarre experience. I kept questioning myself if I was even supposed to be there the whole time lol. When I walked in, there was this one girl sitting in the corner staring at her phone while the rest of the store was empty. The way she was just chilling there I legit thought she was a customer until I realized she was wearing a Subway apron lmao. It wasn't until I walked up to her that she finally acknowledged me. I was visiting New Haven for a week and this experience left such a negative impression of the city. The food itself wasn't terrible tho.
Atmosphere: 2
Food: 4
Service: 1
Oliver Joseph
$3.85 for a bottle of Aquafina, because it’s next to the hospital, taking advantage of sick people
Atmosphere: 1
Food: 1
Service: 1
Alf Nosik
Overcharged for the meal of the day. How can you be so desperated?
Atmosphere: 1
Food: 1
Service: 1
Morgan Fitch
I’ve gone a few times in the past few months and every sandwich has been great. Perfect amounts of meat, veggies, and sauce. The staff are always very nice and welcoming. They’re pretty quick and ask if the sandwich is how I like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, The Hotshot Italiano
Genevieve Carroll
Quick with making the subs. Mostly good.
Kiana Camacho
Everyone was nice and friendly. No line, food was tasty and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Elite Chicken & Bacon Ranch, B L T, The Hotshot Italiano
Keisha Trenchfield
Terrible experience. I purchased a 6 ins steak and cheese sub, its overpriced at $10.99. They charged my account $13.94. I called to question the charge I was told to contact my bank. I told them they charged my account, not my bank. I was hung up on. I tried to call bank they did not answer the phone.
Rachel Kerwood
Went yesterday. The employee behind the counter didn't acknowledge me for over five minutes. As soon as I walked in, she tried to make herself look busy by doing an online order even though I could tell she wasn't doing anything beforehand. Then she said they didn't have any turkey. The sub I ordered had turkey, roast beef, and ham. So instead of asking if I wanted a substitute or get extra of the roast beef or ham, she just gave me the roast beef and ham and called it a day. I didn't get my mayo either. Subway is getting too expensive for this kind of experience.
Atmosphere: 3
Food: 3
Service: 1
Merve Selimoğlu
We ate a meatball sandwich. It was too much for one person. It could eat two people. The sauce was a little too much, but it tasted good.
Parking: Parking space for electric vehicles is scarce
Online it’s states they close at 10pm but I went at 9:30 and they were completely closed…idk
Service: 1
Dan Kownacki
Food was ok but disappointing. I originally wanted a buffalo chicken sandwich but I don't need to be told how to do it and doing so made me want to change my order. But the biggest problem I had was the no coupon policy it's bad enough that things are so expensive now and I don't care about that policy at all no matter what
Troy T
Server said they were closing but still had 45 mins left before closing and also has someone in there with him hanging out.
Service: 1
Milly Burgos
The girl that was there tonight was rude and had a bad attitude. Horrible customer service! She was nervous the entire time and didn't know how to make the sub.
Service: 1
Marlon Bagsic
I was hungry so I ordered here. I regret it right away! The storekeeper who attended to me was very rude and disrespectful! When I got into the store, it took her a minute or two to came out of the back room. When she came out, she already gave me a look, and I already knew that I'm being judge and not welcome at the store. Still, I greeted her cheerfully and tried to tell her my order. Right away she cut me off and said "you wait for me to put on my gloves!" in a very rude manner. I didn't mind her at first but from the moment I came in till I went out the door, she just continued to belittle, insult, and be rude.. Now I know why NOT a lot of people come to this place! I couldn't even eat the sub I ordered because I'm afraid that I'll get sick. That's how bad my experience is. I kept my calm and still finish the order to get a receipt so that way I will know the person who took my order and file a complaint. She needs to find a new job, away from people.
Nasty rude guy made my whole order wrong got made i wanted it to be fixed he don’t even know how to make subs he shouldn’t be working there fountain drinks dont even work
Such a bizarre experience. I kept questioning myself if I was even supposed to be there the whole time lol. When I walked in, there was this one girl sitting in the corner staring at her phone while the rest of the store was empty. The way she was just chilling there I legit thought she was a customer until I realized she was wearing a Subway apron lmao. It wasn't until I walked up to her that she finally acknowledged me. I was visiting New Haven for a week and this experience left such a negative impression of the city. The food itself wasn't terrible tho.
Atmosphere: 2
Food: 4
Service: 1
$3.85 for a bottle of Aquafina, because it’s next to the hospital, taking advantage of sick people
Atmosphere: 1
Food: 1
Service: 1
Overcharged for the meal of the day. How can you be so desperated?
Atmosphere: 1
Food: 1
Service: 1
I’ve gone a few times in the past few months and every sandwich has been great. Perfect amounts of meat, veggies, and sauce. The staff are always very nice and welcoming. They’re pretty quick and ask if the sandwich is how I like.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, The Hotshot Italiano
Quick with making the subs. Mostly good.
Everyone was nice and friendly. No line, food was tasty and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Elite Chicken & Bacon Ranch, B L T, The Hotshot Italiano
Terrible experience. I purchased a 6 ins steak and cheese sub, its overpriced at $10.99. They charged my account $13.94. I called to question the charge I was told to contact my bank. I told them they charged my account, not my bank. I was hung up on. I tried to call bank they did not answer the phone.
Went yesterday. The employee behind the counter didn't acknowledge me for over five minutes. As soon as I walked in, she tried to make herself look busy by doing an online order even though I could tell she wasn't doing anything beforehand. Then she said they didn't have any turkey. The sub I ordered had turkey, roast beef, and ham. So instead of asking if I wanted a substitute or get extra of the roast beef or ham, she just gave me the roast beef and ham and called it a day. I didn't get my mayo either. Subway is getting too expensive for this kind of experience.
Atmosphere: 3
Food: 3
Service: 1
We ate a meatball sandwich. It was too much for one person. It could eat two people. The sauce was a little too much, but it tasted good.
Parking: Parking space for electric vehicles is scarce
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Online it’s states they close at 10pm but I went at 9:30 and they were completely closed…idk
Service: 1
Food was ok but disappointing. I originally wanted a buffalo chicken sandwich but I don't need to be told how to do it and doing so made me want to change my order. But the biggest problem I had was the no coupon policy it's bad enough that things are so expensive now and I don't care about that policy at all no matter what
Server said they were closing but still had 45 mins left before closing and also has someone in there with him hanging out.
Service: 1
The girl that was there tonight was rude and had a bad attitude. Horrible customer service! She was nervous the entire time and didn't know how to make the sub.
Service: 1
I was hungry so I ordered here. I regret it right away! The storekeeper who attended to me was very rude and disrespectful! When I got into the store, it took her a minute or two to came out of the back room. When she came out, she already gave me a look, and I already knew that I'm being judge and not welcome at the store. Still, I greeted her cheerfully and tried to tell her my order. Right away she cut me off and said "you wait for me to put on my gloves!" in a very rude manner. I didn't mind her at first but from the moment I came in till I went out the door, she just continued to belittle, insult, and be rude.. Now I know why NOT a lot of people come to this place! I couldn't even eat the sub I ordered because I'm afraid that I'll get sick. That's how bad my experience is. I kept my calm and still finish the order to get a receipt so that way I will know the person who took my order and file a complaint. She needs to find a new job, away from people.
Atmosphere: 1
Food: 2
Service: 1
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