Subway
50 Union Ave, New Haven
(203) 772-7899
Recent Reviews
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Subway - Union Station serves fresh, made-to-order sandwiches with crisp veggies and soft, perfectly baked bread.
Quick service, clean spot, and a great grab-and-go option right inside Union Station.
Atmosphere: 5
Food: 5
Service: 5
Order a six inch, now either Subway is advertising the six inch wrong or it's the worker, I went to subway order a six inch, now I didn't get nothing extra only extra charge I got on it was tomato, pickles an olive, an it cost extra just for one scoop for a gauc, once the man check me out he says my food cost $11.00 ain't no way this 6 inch sandwich cost that much, I've been to many subway an never been charged this much for a poorly sandwich made that literally has nothing on it or have a lot of toppings on it an it wasn't made professional it just look sloppy, I'm never buying their food again an nore would I take anyone I know to eat here an I'm make sure no one I know eats or buy from here again, sandwich was just poor an the man didn't give me no receipt wish they gave me my money back email gift card or whatever but this was just poor an not satisfied with the taste it tasted old not fresh, then the icing on the cake after he charges me $11.00 for that horrible sandwich not once did he offer me the $7.00 meal deal an when I asked him for it he said I couldn't have it, it had to be tuna when there was many other options up their, I'm high upset I spent money on a six inch which should not have cost that much an poorly again made the only thing he did was add lots of mayo an chipotle sauce more than anything else on my sandwich, I had to throw that food out after I brought it, they need better workers an be better with preparing fresher toppings/ food an not rip people off too for that small sandwich an I believe he did that because they were closing an rushing me at the same time never again ! Would not recommend anyone to eat here if anything eat from the pizza shop downstairs your money is better there then at this subway
Atmosphere: 1
Food: 1
Service: 1
Really had a bad experience today. My order instructions were not followed.
I ordered chicken sub and clearly asked it to be cut into half and pack in separate bags which was not done. And the sauces selected were not considered.
Atmosphere: 4
Food: 1
Service: 4
The bread NEVER seems fresh here. Kinda important for a sandwich shop. You gotta improve this.
Atmosphere: 2
Food: 2
Service: 3
I had a wonderful experience at Subway! The restaurant was clean, well-organized, and welcoming. The staff was attentive, friendly, and very professional—they prepared my order exactly the way I wanted with fresh ingredients and great care. I really appreciated the variety of options, from breads to vegetables and sauces, which allowed me to customize my meal perfectly. The food tasted fresh, flavorful, and satisfying. Overall, it was a smooth and pleasant visit, and I will definitely be coming back. Highly recommend this Subway location!”
Atmosphere: 5
Food: 5
Service: 5
Amazing food, clean surrounding while making sandwiches just perfect 👌
Atmosphere: 5
Food: 5
Service: 5
Good customer service love this place 💗
Atmosphere: 5
Food: 5
Service: 5
So so so bad. The sandwich I got was very small for the price and terribly put together. Don't go here
Atmosphere: 2
Food: 1
Service: 2
Every time I come to this subway I get a BMT but instead of ham I get turkey because their ham makes me sick ! No they are saying I can’t do that an are trying to charge me extra for meat when all they are doing is substituting my meat !!!! I will never go here again . It’s always SOMETHING new with them ! How can you charge me for extra meat when all you are doing is substituting the meat that is making me sick ?!?!
It's subway. No surprises here. Counter sraff was extremely nice and polite. They were embarrassed that they had to charge you the full price of whichever size you want, in drink cups, to get just ice. Per Chris, the manager, you have to pay for the pop even though you only need ice. They explained that it's only a charge for the cup, but the cup costs the same with or without ice and pop. Staff profusely apologized and stated that if inventory vs costs, don't match, they get in trouble. Sandwich was made well and was good.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I could not understand the man who claims to be the a manager what so ever. He put a scoop of avocado on the sandwich and proceeded to spread out out. I asked for an additional scoop and was charged basically 8 dollars. I’ve been to other locations and they typically put more than a few scoops on the foot long then spread it out. Times is too hard to be committing robbery. Terrible sandwich and service.
Atmosphere: 1
Food: 1
Service: 1
Beautiful place to have a sandwich with the crew and a delicious and fresh sandwich .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baja Chipotle Chicken
Everything about this place is awful. Be careful what they try to charge you. Franchise owner completely unresponsive.
Atmosphere: 1
Food: 1
Service: 1
Its so clean and nice since couple if weeks
The order was nice and accurate
I see lot of improvement in the crew with smile faces when ever i go
And they suggest to use app where i can get free stuff and order ahead to safe my time even when they are busy
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club
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