Please AVOID this place. Stopped by for Tesla charging on our way from NYC to Boston at 8:10PM. We were a group of 4 adults, 2 year old and a nine month old baby. My wife and her friend went in and register was apparently closed even though they advertise they open till 10PM. We were not told the register was closed when we placed the order. After struggling get the register working for 30 mins and refusing to take cash, we were stranded there late night middle of nowhere with two young babies. There were couple of cars circling outside in the vacant and dark parking lot. My friend had 911 ready on his phone and me trying to convince my wife and her friend to get out of there. It took us several minutes after we hit Rt-15 to feel safe. It was a horrendous experience and I will avoid this Tesla supercharger forever. Moreover the sandwich was equally bad and the service was rude. Also, I have not seen anyone take over 20 minutes to fix two sandwiches - foot longs. My wife worked in a subway restaurant for over 2 years. This was the one of the worst experiences of my life.
Atmosphere: 1
Food: 1
Service: 1
roryt556
This location is either a hit or miss like the one in West Haven. 9/12/2024 was the miss, it wasn't busy and yet still off. The one staff member came in with her child while she worked and the other was moving slowly, yet all over the place. (If that makes any sense.) Explain why the staff/crew are unable to change gloves when making sandwiches and get annoyed when you ask them to? You touch way too many things and then go back to touching the food. Change your gloves.
W Eduardo
Terrible service. I bought some steak for my friends and the food was cold. Seriously, this is bad. They pay you to give a good service and not this, which is terrible.
Atmosphere: 1
Food: 1
Service: 1
Jared
I actually had the best sub here and ironically me and this kid had the same name, he was very kind and polite and I would definitely recommend this to anybody whose hungry in the area
Atmosphere: 5
Food: 5
Service: 5
Juan Macarthur
Jared and Jonas, were absolutely terrific! Jared was very kind and professional and I think he has the potential and drive to become a manager.
Atmosphere: 5
Food: 5
Service: 5
s lamont rainey
Um great service with a ?
Atmosphere: 5
Food: 5
Service: 5
John stankiewicz
Worst sandwich I ever got! No meat.
Food: 1
Basanth Marigowdar
If I could give negative stars I would do that, I happened to stop by this place as I ran out of my Tesla car charge today afternoon, being hungry I thought a right place to quickly grab a sub, the person with the Tattoo all over the neck was so awful and acted like a complete jerk and served a burnt sub, when asked he refused the service, If I was the owner, I would have fired him on the spot. I ended up throwing the sub as it did not make sense to eat.
Being a small business owner myself, I understand how much of time and money that it takes to build and run a business, having a employee like the person mentioned above with such attitude drives away customers and does not understand what it takes to run a business, as some of them work few hours on a hourly basis.
Shame on such employees who does not care about the work, owner or the customers.
I come to this location all the time for my lunch whenever I’m in town for my business for years. Usually it’s a delight. The same people work there, food is good, and the location is clean. Same workers always greet me. I came back and I will never be back again. The food was horrible. The meat looks discolored and slimy where it’s displayed. The location is dirty. The bathroom is horrendous. It’s close to how disgusting a port-a potty is. The bread is hard. The employees roll their eyes and are rude when you ask anything. I am not sure what happened to this location. What happened to the manager I knew T that ran this location that I would stop by to say hi to. Whenever she was working service was top-notch five stars so I ask where T is and no one has a clue who I am talking about. I have repeatedly tried giving this location another chance. I am done. I’ll take my money elsewhere with a location that actually cares.
Atmosphere: 1
Food: 1
Service: 1
meagen matteo
I really like the general manager Tina and her customer service was top notch every since she left the place is messy the customer service sucks the bread was hard like it was left out from the day before no good just no
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club Sandwich
Veronica Lopez FG
Vegetarian options: Have some vegetarian option
Dietary restrictions: The customer was nice and the atmosphere
The Staff, Food, Service, and Atmosphere is
Atmosphere: 5
Food: 5
Service: 5
Its never open at the time its says
Please AVOID this place. Stopped by for Tesla charging on our way from NYC to Boston at 8:10PM. We were a group of 4 adults, 2 year old and a nine month old baby. My wife and her friend went in and register was apparently closed even though they advertise they open till 10PM. We were not told the register was closed when we placed the order. After struggling get the register working for 30 mins and refusing to take cash, we were stranded there late night middle of nowhere with two young babies. There were couple of cars circling outside in the vacant and dark parking lot. My friend had 911 ready on his phone and me trying to convince my wife and her friend to get out of there. It took us several minutes after we hit Rt-15 to feel safe. It was a horrendous experience and I will avoid this Tesla supercharger forever. Moreover the sandwich was equally bad and the service was rude. Also, I have not seen anyone take over 20 minutes to fix two sandwiches - foot longs. My wife worked in a subway restaurant for over 2 years. This was the one of the worst experiences of my life.
Atmosphere: 1
Food: 1
Service: 1
This location is either a hit or miss like the one in West Haven. 9/12/2024 was the miss, it wasn't busy and yet still off. The one staff member came in with her child while she worked and the other was moving slowly, yet all over the place. (If that makes any sense.) Explain why the staff/crew are unable to change gloves when making sandwiches and get annoyed when you ask them to? You touch way too many things and then go back to touching the food. Change your gloves.
Terrible service. I bought some steak for my friends and the food was cold. Seriously, this is bad. They pay you to give a good service and not this, which is terrible.
Atmosphere: 1
Food: 1
Service: 1
I actually had the best sub here and ironically me and this kid had the same name, he was very kind and polite and I would definitely recommend this to anybody whose hungry in the area
Atmosphere: 5
Food: 5
Service: 5
Jared and Jonas, were absolutely terrific! Jared was very kind and professional and I think he has the potential and drive to become a manager.
Atmosphere: 5
Food: 5
Service: 5
Um great service with a ?
Atmosphere: 5
Food: 5
Service: 5
Worst sandwich I ever got! No meat.
Food: 1
If I could give negative stars I would do that, I happened to stop by this place as I ran out of my Tesla car charge today afternoon, being hungry I thought a right place to quickly grab a sub, the person with the Tattoo all over the neck was so awful and acted like a complete jerk and served a burnt sub, when asked he refused the service, If I was the owner, I would have fired him on the spot. I ended up throwing the sub as it did not make sense to eat.
Being a small business owner myself, I understand how much of time and money that it takes to build and run a business, having a employee like the person mentioned above with such attitude drives away customers and does not understand what it takes to run a business, as some of them work few hours on a hourly basis.
Shame on such employees who does not care about the work, owner or the customers.
Restaurantji Recommends
Just told bathroom out of order. This is the attitude Subway towards its customers. Enough said.
Atmosphere: 1
Service: 1
Good and friendly service. Clean store.
Parking: Parking lot is located in front of the store. Plenty of spaces are available for handicap parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Meatball Marinara, Subway Footlong Cookie
I come to this location all the time for my lunch whenever I’m in town for my business for years. Usually it’s a delight. The same people work there, food is good, and the location is clean. Same workers always greet me. I came back and I will never be back again. The food was horrible. The meat looks discolored and slimy where it’s displayed. The location is dirty. The bathroom is horrendous. It’s close to how disgusting a port-a potty is. The bread is hard. The employees roll their eyes and are rude when you ask anything. I am not sure what happened to this location. What happened to the manager I knew T that ran this location that I would stop by to say hi to. Whenever she was working service was top-notch five stars so I ask where T is and no one has a clue who I am talking about. I have repeatedly tried giving this location another chance. I am done. I’ll take my money elsewhere with a location that actually cares.
Atmosphere: 1
Food: 1
Service: 1
I really like the general manager Tina and her customer service was top notch every since she left the place is messy the customer service sucks the bread was hard like it was left out from the day before no good just no
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club Sandwich
Vegetarian options: Have some vegetarian option
Dietary restrictions: The customer was nice and the atmosphere
Parking: The parking lot is free
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Steak & Cheese
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