Coffee is an outstanding and strong. I have a Reminders of my college days in the coffee shop studying and drinking coffee. Nice staff and very professional knowledge of what people are wanting and listening with enthusiasm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Roast
Марина Присяжнюк
The coffee is really badBaking tooIn the nut pie, they found the shell from the
Atmosphere: 1
Food: 1
V
Best chai latte in town. Just wish the establishment itself were a bit bigger and had charging ports - would be nice to be able to study there more easily.
Francesca D.
Went back to Willoughby's today to see if they had any fall flavors and was pleased to see a yummy spiced pumpkin on the menu, so of course, I ordered it! The ladies working the counter were friendly and helpful. I also grabbed a peanut butter flaxseed bar for some sustenance. The latte is delicious (giving me all the cozy fall vibes), and the bar is pretty yummy!
Sheepapple
Coffee was straight gas ⛽️?, workers were nice but a lil' confused ?. Nice vibes in there✌️?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blended Mocha
Robin Kash
What coffee shop doesn’t have an outlet to plug a computer in?!?! Overpriced and an awful experience
Brittany P.
Look at all those flaky layers! So delicious! Iced Hazelnut mocha is delish as well. Service was quick and helpful, love this spot!
Robin Miralgio
What coffee shop doesn’t have an outlet to plug a computer in?!?! Overpriced and an awful experience
Jessica D.
Writing this review in response to Olivia Ks review - I was at the coffee shop and can say that Olivia's zoom call was super annoying - she was talking so loudly and the volume was super loud on her computer.I visit most weekday mornings and there are usually many people sitting at the tables. This morning there were none bc you were talking so loudly and didn't have the courtesy to use a headset or take your conference call outside.I was there when your were told- very nicely - that you were disturbing the customers. You responded snidely and continued your call - saying this would never happen in NY and that people in CT are mean.You were and are the antagonist of this situation. Perhaps big shots like you should conduct your important speaker phone zoom business calls in a fancy office instead of a public coffee shop?
Olivia K.
I am so disappointed- I work from this coffee shop daily and spend hundreds a month on food, coffee, tshirts, bags of coffee beans for friends. I tip the workers every single time. The woman who resembles the wizard of oz witch (I think the owner), must have not taken her meds. I had to take an impromptu zoom with a major pharma client and forgot my headphones this client spends millions with me and had to take the call. The call was brief-I run a major media company. She literally was in my zoom call yelling at me, which I was scared and lost my train of thought. She claimed she could not hear the customers, when the Backstreet Boys music was so loud I can barely hear my client! I explained the situation to her and she passive aggressively said "have a nice day she could not hear the customers" lol. She could have whispered "excuse me can you pls lower the volume" So odd to treat a regular daily customer like this, when I never take calls from there. They should put up signage saying no calls/phones.. I would expect an establishment that I frequent would support me as I support and tip them. We have been patronizing this establishment since inception on Chapel Street. My brother even served it at his wedding! ** and if it gets any crazier Gormen B. evidently the Managers husband wrote me a nasty note on yelp in his wifes defense, telling me to "Grow Up" "Im Entitled" I should "Look in the Mirror" etc! I just needed to take a 2 minute zoom with the wi-fi:) I should have just had the free coffee in my building and saved money and abuse! I love to patronize the independent stores especially post pandemic. Last I checked we have freedom of speech, which is the point of Yelp! Also, I am not the only one who commented on being mistreated by this manager, Kristine B. many others in the feed said the same.@Kristine per your below fairy dust sprinkly, magical wand comment. Not sure what you are smoking, Its not the land of oz, not the public library, it is a coffee shop in New Haven and I needed to take a 5 minute important unexpected work call- that yes, might have been loud. Yesterday, there were tons of loud lawyers in house, I simply put my headphones on, let them speak - honestly, who really cares about loud talking one single time, things happen and life is short! *Please done come to this coffee shop if 1) You might have an important call2) You need to use a restroom - they dont provide3) You need a phone/macbook charger- they dont have anyHonestly go to Starbucks, its so much easier, faster wi fi, public restrooms, chargers, better scones, and no drama. loud coffeeshops have a heartbeat. If you want Magical, which seems like the wrong adjective to describe a New Haven coffee shop, I would go to Alice's Teacup on the Upper East Side or Afternoon Tea at the Plaza
MashahAllah good place to relax and reflect with coffee and
Atmosphere: 5
Food: 5
Service: 5
Darlene R.
Fast friendly. Yea busy at rush hour, but that's fine with me. That's it I more to add. Shirt and sweet
Alina L.
I stopped by Willoughby's to grab a quick hot cocoa on a cold day. It is a very cute coffee shop and the baristas were really kind! I didn't feel rushed when I ordered and my drink was made in a very timely manner. The hot cocoa was very mediocre. There was nothing special about it. It wasn't too sweet and it did taste very powdery.The location is very tiny, but busy. There are tables that people can sit at and enjoy their drink, study, or have a conversation with someone. However, there is not much space so many people were just standing around waiting for their drinks. I personally ended up leaving after I grabbed my drink because there was no space to sit down.Although I didn't really like the hot cocoa, I might come back again to check out their coffees or teas.
L
This place has gone down like the other ones..stopped in for a few things for coffee with my neighbor that afternoon everything was so old .. hard.muffins were so stale ..biscott were not wrapped just in a jar...hard and dry as could be...there definitely not rotating there stock...I was so embarrassed I tossed every thing out..good going I had a bag of oreos in the house....why is it people making money don't want to spend any on up keeping there business..i was really embarrassed....
Bella V.
My tea was delicious... the inside gave a slight diner vibe to me which is why the 4/5 but i would certainly return.
Coffee is an outstanding and strong. I have a Reminders of my college days in the coffee shop studying and drinking coffee. Nice staff and very professional knowledge of what people are wanting and listening with enthusiasm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Roast
The coffee is really badBaking tooIn the nut pie, they found the shell from the
Atmosphere: 1
Food: 1
Best chai latte in town. Just wish the establishment itself were a bit bigger and had charging ports - would be nice to be able to study there more easily.
Went back to Willoughby's today to see if they had any fall flavors and was pleased to see a yummy spiced pumpkin on the menu, so of course, I ordered it! The ladies working the counter were friendly and helpful. I also grabbed a peanut butter flaxseed bar for some sustenance. The latte is delicious (giving me all the cozy fall vibes), and the bar is pretty yummy!
Coffee was straight gas ⛽️?, workers were nice but a lil' confused ?. Nice vibes in there✌️?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Blended Mocha
What coffee shop doesn’t have an outlet to plug a computer in?!?! Overpriced and an awful experience
Look at all those flaky layers! So delicious! Iced Hazelnut mocha is delish as well. Service was quick and helpful, love this spot!
What coffee shop doesn’t have an outlet to plug a computer in?!?! Overpriced and an awful experience
Writing this review in response to Olivia Ks review - I was at the coffee shop and can say that Olivia's zoom call was super annoying - she was talking so loudly and the volume was super loud on her computer.I visit most weekday mornings and there are usually many people sitting at the tables. This morning there were none bc you were talking so loudly and didn't have the courtesy to use a headset or take your conference call outside.I was there when your were told- very nicely - that you were disturbing the customers. You responded snidely and continued your call - saying this would never happen in NY and that people in CT are mean.You were and are the antagonist of this situation. Perhaps big shots like you should conduct your important speaker phone zoom business calls in a fancy office instead of a public coffee shop?
I am so disappointed- I work from this coffee shop daily and spend hundreds a month on food, coffee, tshirts, bags of coffee beans for friends. I tip the workers every single time. The woman who resembles the wizard of oz witch (I think the owner), must have not taken her meds. I had to take an impromptu zoom with a major pharma client and forgot my headphones this client spends millions with me and had to take the call. The call was brief-I run a major media company. She literally was in my zoom call yelling at me, which I was scared and lost my train of thought. She claimed she could not hear the customers, when the Backstreet Boys music was so loud I can barely hear my client! I explained the situation to her and she passive aggressively said "have a nice day she could not hear the customers" lol. She could have whispered "excuse me can you pls lower the volume" So odd to treat a regular daily customer like this, when I never take calls from there. They should put up signage saying no calls/phones.. I would expect an establishment that I frequent would support me as I support and tip them. We have been patronizing this establishment since inception on Chapel Street. My brother even served it at his wedding! ** and if it gets any crazier Gormen B. evidently the Managers husband wrote me a nasty note on yelp in his wifes defense, telling me to "Grow Up" "Im Entitled" I should "Look in the Mirror" etc! I just needed to take a 2 minute zoom with the wi-fi:) I should have just had the free coffee in my building and saved money and abuse! I love to patronize the independent stores especially post pandemic. Last I checked we have freedom of speech, which is the point of Yelp! Also, I am not the only one who commented on being mistreated by this manager, Kristine B. many others in the feed said the same.@Kristine per your below fairy dust sprinkly, magical wand comment. Not sure what you are smoking, Its not the land of oz, not the public library, it is a coffee shop in New Haven and I needed to take a 5 minute important unexpected work call- that yes, might have been loud. Yesterday, there were tons of loud lawyers in house, I simply put my headphones on, let them speak - honestly, who really cares about loud talking one single time, things happen and life is short! *Please done come to this coffee shop if 1) You might have an important call2) You need to use a restroom - they dont provide3) You need a phone/macbook charger- they dont have anyHonestly go to Starbucks, its so much easier, faster wi fi, public restrooms, chargers, better scones, and no drama. loud coffeeshops have a heartbeat. If you want Magical, which seems like the wrong adjective to describe a New Haven coffee shop, I would go to Alice's Teacup on the Upper East Side or Afternoon Tea at the Plaza
Restaurantji Recommends
MashahAllah good place to relax and reflect with coffee and
Atmosphere: 5
Food: 5
Service: 5
Fast friendly. Yea busy at rush hour, but that's fine with me. That's it I more to add. Shirt and sweet
I stopped by Willoughby's to grab a quick hot cocoa on a cold day. It is a very cute coffee shop and the baristas were really kind! I didn't feel rushed when I ordered and my drink was made in a very timely manner. The hot cocoa was very mediocre. There was nothing special about it. It wasn't too sweet and it did taste very powdery.The location is very tiny, but busy. There are tables that people can sit at and enjoy their drink, study, or have a conversation with someone. However, there is not much space so many people were just standing around waiting for their drinks. I personally ended up leaving after I grabbed my drink because there was no space to sit down.Although I didn't really like the hot cocoa, I might come back again to check out their coffees or teas.
This place has gone down like the other ones..stopped in for a few things for coffee with my neighbor that afternoon everything was so old .. hard.muffins were so stale ..biscott were not wrapped just in a jar...hard and dry as could be...there definitely not rotating there stock...I was so embarrassed I tossed every thing out..good going I had a bag of oreos in the house....why is it people making money don't want to spend any on up keeping there business..i was really embarrassed....
My tea was delicious... the inside gave a slight diner vibe to me which is why the 4/5 but i would certainly return.