Wingstop

292 Whalley Ave, New Haven
(475) 480-9464

Recent Reviews

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Aimee Webb

Food was literally cold and soggy

Debbie Boyle

Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.

Teddy Perea

If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration

Janiya Tibbs

So I just ordered food from this place on Uber Eats. They never once gave me a notice that someone had stole my food :) I’ve been waiting for an hour in a half wondering why dashers kept changing. Crazy lmao.

Atmosphere: 1

Service: 1

Jason Irv

Wings are terrible here. They can’t season worth a damn. Managers are also very nasty.

Atmosphere: 1

Food: 1

Service: 1

MJ DeVilliers Jr

Food was really good and the staff was awesome. Highly recommend out of other locations

Atmosphere: 5

Food: 5

Service: 5

Shrinivas Poojari

GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!

Ruti Vidales

French fries are horrible

Nicholas LeCuyer

The absolute worst place to have a delivery come from. You show up to pick up the order they ask you to sign a book which is pointless then they tell you someone already picked up the order.. no you let someone steal the order because you are not doing your job.

Gigi

Took forever but best chicken frfr

Food: 5

Service: 1

niah michel

If I could give this place 0 stars I would. You can tell when people don’t like they jobs & they need to stay at that place for the money. Thr hospitality is disgusting. Customer service is trash.. and the FOOD ITSSELF is horrible. They don’t care about food presentation, the food is cooked literally in days old oil. I’ve eaten at wingstop numerous times, but the one time I ate from the NH location I caught food poisoning. Stay away from this location !!!

Atmosphere: 1

Food: 1

Service: 1

Jacqueline Lopez

I love Wingstop, but this location is disgusting! The food tasted old the wings, the fries and the corn! It tastes like they fired everything in old oil. The whole place is also dirty the bathroom is dirty the floors, and I could only imagine how it looks where they cook!

Siobhon De Souza

I love my wings WELL DONE. I certainly appreciate the option. Today I am heartbroken as the Sweet CHILI Glaze is gone. Gone like yesterday,. Please bring it back Mr WingStop dude? Pretty please with SWEET CHILI Glaze on top?🙏😭

Alicia Bell

I placed an order online for my family for dinner. Once I returned home, I discovered the food was ice cold. I took the food back to the store and I was told that they could remake my food or I would receive a refund within 5 to 7 days. My issue was this was the refund was not processed. I was expected to take the word of the woman in charge. She told me that she could text her area manager a copy of my receipt so they can process the refund as she could not process it in the. She then took a call from her manager, Robert, who told me the same thing that they stand on. I would receive a refund within 5 to 7 days with no proof of this refund with me leaving the store. I was told that I could either except that or they could remake my food. Not to mention there were multiple employees playing in the back cooking area. I didn’t trust this at this point. I feel this is very unjust. Very unacceptable and not good customer service. Wingstop do better!!

Mike Milford

Waited over 2 hours for a delivery. When the first driver showed up the order wasn’t ready when they said. So when the second driver showed up they closed early. Worse service not just this time but every time. What a shame the food is good but the service is beyond terrible. Please don’t waist your time. Now to try to get a refund that I paid for but never got.

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