Went through the drive-thru waited 10 minutes to get the wrong order and was told it was correct Read the bag, when I read the bag it said that the order I ordered was correct and the person making the sandwich couldn't read it or didn't. They said they would remake it And when they brought the second order out with the correct sandwich it was burnt now we have melted coffees and cold food on the other side of things and I will never frequent this dunking again except to maybe get a replacement sandwich for my friend who couldn't eat it
Atmosphere: 1
Food: 1
Service: 1
M W
I went to get an ice coffee trash on the floor visible. People in line talking for about 10 minutes I had to wait until they stop talking u will never go there again
Atmosphere: 1
Food: 3
Service: 1
Danyelie Rosario
I asked for a small decaf coffee, what I received was a small cup of decaf coffee ground for me to make it all at home instead. Ridiculous. This is the 3rd time. Why waste my money here at this point, I’m better off going to McDonald’s. They contact me, apologize and say they’ll send me a gift card for the inconvenience but never receive it…Like EEVVERR!!
Atmosphere: 3
Food: 1
Service: 3
D B
The do not have Bavarian Cream doughnuts at this location
Food: 1
Service: 5
Stephanie Collins
The line this morning was super busy but with them being short handed or whatever the case was they got my order correct and pushed through.
Atmosphere: 5
Food: 5
Service: 5
Makeda Smith
Disappointing experience. Drive-thru cashier demonstrated impatience and hostility from initial greeting.
Despite calm ordering, attitude persisted. Gift card redemption was met with confusion and rudeness – surprising for a standard payment method.
A question for management: Is employee satisfaction support available – as it's clearly needed.
Atmosphere: 1
Food: 1
Service: 1
Michelle Walsh
Very pleasant experience. Staff was friendly and very helpful! They were sold out of a few things we ordered, but employees took their time to provide us with plenty of other options which was very helpful and nice of them to do! Will definitely return!
I really don't see how American is run on this crap
Atmosphere: 1
Food: 1
Service: 1
Jacklyn Helligar
I love the workers very friendly!!❤️❤️💋
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dunkin' Energy
Nichloas Lafauci
The young lady at the window had a massive attitude. Told us “have a good one” as we were waiting for our sandwich and ignored us when we tried to tell her we were waiting on it. Finally got the sandwich. The cheese is ice cold the sandwich is smooshed and croissant is burnt. Awful experience 0/5 stars. :(
BECAUSE WHO DUMPS ALL THE ICE COFFEE OHT A FULL HOUR BEFORE THE STORE CLOSES.
Atmosphere: 1
Food: 1
Service: 1
Jessica Scalia
Watch your orders and receipts, they sneak in an extra charge for "cup of water" when they want to up charge you for something. When I questioned why I had a cup of water added to my order the staff stated their managers tell them to do that...
Atmosphere: 1
Food: 1
Service: 1
Regina Mosley
Wheelchair accessibility: There is accessible van parking right up front.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns
Jennifer Curcio
I ordered my coffee with cold foam. It’s on the label but not in the drink. With the price of these coffee drinks it should at least be made correctly.
Atmosphere: 1
Food: 1
Service: 1
melissa Zayas
The bacon was so black and burnt it crumbled to pieces and the coffee wasn't made right. The hash browns were undercooked like mush
Went through the drive-thru waited 10 minutes to get the wrong order and was told it was correct Read the bag, when I read the bag it said that the order I ordered was correct and the person making the sandwich couldn't read it or didn't. They said they would remake it And when they brought the second order out with the correct sandwich it was burnt now we have melted coffees and cold food on the other side of things and I will never frequent this dunking again except to maybe get a replacement sandwich for my friend who couldn't eat it
Atmosphere: 1
Food: 1
Service: 1
I went to get an ice coffee trash on the floor visible. People in line talking for about 10 minutes I had to wait until they stop talking u will never go there again
Atmosphere: 1
Food: 3
Service: 1
I asked for a small decaf coffee, what I received was a small cup of decaf coffee ground for me to make it all at home instead. Ridiculous. This is the 3rd time. Why waste my money here at this point, I’m better off going to McDonald’s. They contact me, apologize and say they’ll send me a gift card for the inconvenience but never receive it…Like EEVVERR!!
Atmosphere: 3
Food: 1
Service: 3
The do not have Bavarian Cream doughnuts at this location
Food: 1
Service: 5
The line this morning was super busy but with them being short handed or whatever the case was they got my order correct and pushed through.
Atmosphere: 5
Food: 5
Service: 5
Disappointing experience. Drive-thru cashier demonstrated impatience and hostility from initial greeting.
Despite calm ordering, attitude persisted.
Gift card redemption was met with confusion and rudeness – surprising for a standard payment method.
A question for management: Is employee satisfaction support available – as it's clearly needed.
Atmosphere: 1
Food: 1
Service: 1
Very pleasant experience. Staff was friendly and very helpful! They were sold out of a few things we ordered, but employees took their time to provide us with plenty of other options which was very helpful and nice of them to do! Will definitely return!
Parking: Plenty of free parking available!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Iced Latte, Vanilla Bean Coolatta
I really don't see how American is run on this crap
Atmosphere: 1
Food: 1
Service: 1
I love the workers very friendly!!❤️❤️💋
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Dunkin' Energy
The young lady at the window had a massive attitude. Told us “have a good one” as we were waiting for our sandwich and ignored us when we tried to tell her we were waiting on it. Finally got the sandwich. The cheese is ice cold the sandwich is smooshed and croissant is burnt. Awful experience 0/5 stars. :(
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
BECAUSE WHO DUMPS ALL THE ICE COFFEE OHT A FULL HOUR BEFORE THE STORE CLOSES.
Atmosphere: 1
Food: 1
Service: 1
Watch your orders and receipts, they sneak in an extra charge for "cup of water" when they want to up charge you for something. When I questioned why I had a cup of water added to my order the staff stated their managers tell them to do that...
Atmosphere: 1
Food: 1
Service: 1
Wheelchair accessibility: There is accessible van parking right up front.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hash Browns
I ordered my coffee with cold foam. It’s on the label but not in the drink. With the price of these coffee drinks it should at least be made correctly.
Atmosphere: 1
Food: 1
Service: 1
The bacon was so black and burnt it crumbled to pieces and the coffee wasn't made right. The hash browns were undercooked like mush
Atmosphere: 1
Food: 1
Service: 1
Loading...