Just moved to town. I think the workers could tell we were new. We had the worst customer service given to us by a heavyset woman with a messy patchy blonde bob. Got screamed at when we were simply waiting for our food. Left the place feeling like I had done something wrong because I was screamed at by this unprofesssonal employee. The staff needs a reality check and a lesson in customer service
Atmosphere: 1
Food: 1
Service: 1
John Burkhamer
Just stopped in for 2 coffees today, and experienced the WORST customer service I have ever had at a restaurant. The short haired blonde girl literally SCREAMED at us when I was waiting for my food. When my wife asked for no ice in her drink, they were extremely rude and kept saying “no ice?” in the most disgusting tone ever. Every question was answered with angry and attitude, and a simple mistake I made resulted in being yelled at. That short haired blonde lady should be FIRED and never hired in customer service again, and we will NEVER come to that Dunkin again. Not a good welcome to New London after just moving here.
Atmosphere: 2
Food: 5
Service: 1
Jessica Perkins
This Dunkin is the best in New London. Waterford, and any surrounding areas! I stop here multiple days a week on my way to the beach. The staff is phenomenal, and after 20+ years of getting Dunkin, this place is the ONLY one who consistently gets my order right! They are always pleasant, kind and sweet! I will usually go through the drive-thru any chance I get but I will specifically drive any distance I need to and WALK IN to this one just to get my coffee and treat. 5 star rating!!
Atmosphere: 5
Food: 5
Service: 5
mark chiaramonte
Terrible service Place sucks
karina parra
I love this place I’m always there and gosh the staff is super friendly this is top notch one of the best Dunkin’s in NL even tho they are packed and busy there kindness still shows threw the stress of making sure everyone gets there food !!! Keep it up
Atmosphere: 5
Food: 5
Service: 5
Tito Berrios
I got a muffin and it was raw and gray and the manger said she knew that it was going to be like that and the manger said I could get another one for her mistake
Atmosphere: 2
Food: 1
Service: 2
Damian Preka
In n out quick
Atmosphere: 5
Service: 5
Mookie Berrios
I got a muffin and it was raw and gray and the manger said she knew that it was going to be like that and the manger said I could get another one for her mistake
Atmosphere: 2
Food: 1
Service: 2
Ann Friday
Very quick very polite rather go to this one dance to the one on broad
Just moved to town. I think the workers could tell we were new. We had the worst customer service given to us by a heavyset woman with a messy patchy blonde bob. Got screamed at when we were simply waiting for our food. Left the place feeling like I had done something wrong because I was screamed at by this unprofesssonal employee. The staff needs a reality check and a lesson in customer service
Atmosphere: 1
Food: 1
Service: 1
Just stopped in for 2 coffees today, and experienced the WORST customer service I have ever had at a restaurant. The short haired blonde girl literally SCREAMED at us when I was waiting for my food. When my wife asked for no ice in her drink, they were extremely rude and kept saying “no ice?” in the most disgusting tone ever. Every question was answered with angry and attitude, and a simple mistake I made resulted in being yelled at. That short haired blonde lady should be FIRED and never hired in customer service again, and we will NEVER come to that Dunkin again. Not a good welcome to New London after just moving here.
Atmosphere: 2
Food: 5
Service: 1
This Dunkin is the best in New London. Waterford, and any surrounding areas! I stop here multiple days a week on my way to the beach. The staff is phenomenal, and after 20+ years of getting Dunkin, this place is the ONLY one who consistently gets my order right! They are always pleasant, kind and sweet! I will usually go through the drive-thru any chance I get but I will specifically drive any distance I need to and WALK IN to this one just to get my coffee and treat. 5 star rating!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service
Place sucks
I love this place I’m always there and gosh the staff is super friendly this is top notch one of the best Dunkin’s in NL even tho they are packed and busy there kindness still shows threw the stress of making sure everyone gets there food !!! Keep it up
Atmosphere: 5
Food: 5
Service: 5
I got a muffin and it was raw and gray and the manger said she knew that it was going to be like that and the manger said I could get another one for her mistake
Atmosphere: 2
Food: 1
Service: 2
In n out quick
Atmosphere: 5
Service: 5
I got a muffin and it was raw and gray and the manger said she knew that it was going to be like that and the manger said I could get another one for her mistake
Atmosphere: 2
Food: 1
Service: 2
Very quick very polite rather go to this one dance to the one on broad
Atmosphere: 5
Food: 5
Service: 5
It's worth
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I will only go to this Dunkin! My go to spot mon-fri! Anita, Sam, and Jason are wonderful! Love starting my morning off here!My coffee is never made
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Croissant, Wake-Up Wrap - Bacon Egg and Cheese, Donuts, Bagels, Muffins
Good coffee
So good love drinks in summer ? ??????
Atmosphere: 5
Food: 5
Service: 5
The best
Atmosphere: 5
Food: 5
Service: 5
Excellent service!
Atmosphere: 5
Food: 5
Service: 5
Loading...