Texas Roadhouse

400 S Frontage Rd, New London
(860) 437-1510

Recent Reviews

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Wendy Kuznicki

Food was good. Prompt service, never ran out of rolls. Wait staff very friendly and attentive.

Atmosphere: 5

Food: 5

Service: 5

Marv Ellis

Its like any other texas roadhouse

Atmosphere: 4

Food: 4

Service: 4

Rebecca Kessler

I find it highly gross and alarming that this place allows dogs inside, at the tables, eating off the plates and silverware!
I'm not talking a service dog either, just someone's everyday small dog they think is appropriate to bring anywhere. Which makes it harder for people with actual service animals!

Leisure Landscaping

One of my fav takeout places. Cactus blossom 🧅 😁. Besides steak which is usually good the rest is just slightly above average. Sides are good. I like the theme!

Atmosphere: 5

Food: 4

Service: 4

Scott Wolpow

Great as always. Great value, quality food. Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled BBQ Chicken \u0026 Sirloin 6oz, Bread Rolls, Caesar Salad

K J

I came here yesterday all the way from providence Rhode Island to have the worst experience i for the texas combo ribs and steak ribs were cold my partner got the shrimp and steak combo and the shrimp was also cold it phenomenal to get cold food at a restaurant when you expect to have a amazing experience but it was far from that. I am highly disappointed and dissatisfied

Atmosphere: 1

Food: 1

Service: 1

Courtney Talenda

My kids took me out for dinner for my birthday a few days ago. We were wearing birthday necklaces and I had a birthday pin on and my birthday was not recognized b y our waitress which was probably the icing on the cake for this whole experience. We were seated around 7:25 we ordered some alcoholic beverages and our meal by 7:35. We got our beverages no problem. Our waitress seemed very distracted and was not very overly friendly. It felt like she was just trying to quickly do the bare necessities and move on from us. Now about 8:05 our still did not come however the waitress did come over and remove our bread plates. But then returns with another basket of bread. At this point we knew something was going on. It was not until 8:30 almost a full hour since we ordered until our food arrived. If my son-in-law wasn't hungry all of our meals would have been sent back however the rest of them were aside from his because my steak was cold and chewy and the appetizer platter that my daughter's got was not hot and the cheese in the mozzarella sticks for pretty much solid again. We then spoke with our waitress about it who attempted to get a manager to come over which did take a long time. our waitress returned before that happened and we advised her that nobody had been over. when the manager did come over we expressed our concerns about our food she apologized and explained that they were short-staffed and they were having issues in the kitchen. Now at this point I would have liked to have known that something like this was happening while we were sitting there wondering why it took an hour for a steakhouse to make some steak. And then for our food to be cold was just too much for me. Now we basically, except for my son-in-law, left there hungry. it was my birthday there was no acknowledgement of that and nothing extra was done to make up for the fact that we were leaving hungry. I am actually very disappointed and upset that my birthday dinner was ruined and not much was made up for it. I just wanted to express all that so that when you are approaching your customers when there's an issue be a little bit more attentive to the fact that we were wearing paraphernalia that said happy birthday and it's my birthday on it and nothing was done and we were left hungry. And did I mention that there were three other birthdays in our section acknowledged while we were there!!

Atmosphere: 5

Food: 1

Service: 2

Lily Ro

Very good service and incredible food. Since it was my aunt's birthday, they sang. Thank you very much, guys, you're great.

Atmosphere: 5

Food: 5

Service: 5

Artie Ortmann

Good experience

Atmosphere: 4

Food: 5

Service: 4

Margaret Perez

Just a little to noisy. Everything was great 👍

Atmosphere: 5

Food: 5

Service: 5

R Maldo

Absolutely fine. Just a quality Texas RoadHouse but with an exceptionally friendly staff.

Atmosphere: 4

Food: 4

Service: 5

SCOTT L

Food was great, service was good.

Atmosphere: 5

Food: 5

Service: 4

Kason

Great service and great food!

Atmosphere: 4

Food: 5

Service: 5

Anthony Brown

Very touch experience, food order was incorrect, our server must have new . And improvement of your management staff needed

Atmosphere: 1

Food: 1

Service: 1

TROY TURNER

What are the nicest bathrooms in Connecticut shout out to the maintenance crew in this building.. air fresheners we're great when they were service I know for a fact cuz I did them myself... Kitchen was very clean I would recommend this restaurant to anyone that comes in to Connecticut

Atmosphere: 5

Food: 5

Service: 5

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