When we went into order there was one table taken. All other tables were available but dirty. We had to clean our own table. And while sitting there for over half an hour none of the other tables were ever cleaned
J Delangel
They’re always out of lettuce,cheese etc you name it. This location is short staff & always short on toppings. Just go to Danbury & eat somewhere else. Don’t bother coming to this New Milford location.
Nicholas Haggerty
Food is most of the time cooked well but last three times I’ve been here I’ve ordered a burrito with cheese in it and I can’t even get that they’re never consistent at this place at this point I will not be returning till the get some real management around this place!
Sunny Power
The Danbury Mall Chipotle in CT was so disgusting last night inside the restaurant (Jan 10). There was trash everywhere, no tables wiped down, my shoes were sticking to the floor it was so sticky, the rice in my bowl was hard and not fresh, the soda machines were sticky and all water. The place was an absolute mess!!! With food being so expensive these days, the service and atmosphere should be clean!!!!!!! How does this happen?!?! Who is taking care of this place?!?!?! Horrible!!!! I am a loyal and frequent customer of Chipotle other places, but the Danbury Mall location, what a mess! Needs attention quick!
Glenn Brian (G2redgsr)
The rewards program does not work on the app, do better
Atmosphere: 1
Food: 4
Service: 1
Buff Bowen
Stay away from the brisket. Ordered a double meat and got a double order of tasteless gristle. Everything else was good.
Food: 2
SturkyTurkey
6 trash cans all of them over flowing, every table is filthy, out of multiple ingredients including taco shells, guy wrapping my burrito broke the entire thing and spilled half of the fillings and just continued to wrap it like nothing happened. Love chipotle more than any other fast food spot but this is a terrible representation of chipotle.
Atmosphere: 1
Food: 4
Service: 1
SHARAT ALEX
Good food. Zero customer service. Dine in is always a mess. Bathroom is nasty. Never clean.
Delicious as usual and carnitas tasted very fresh as well as chips which werent overly salted. I asked for a bowl and when he put in one scoop just asked for extra carnitas which he gladly did without charging me for extra. When i got to the cashier it got chaotic because he was handling a lot of ppl at once and couldnt manage us and didnt complete my order until the other ppl completed theres so i had to wait. Didnt give me a receipt as well and also he said he coudlt give any change whcih was a lie because he did and when someone asked him to change a $50 bill he got quite angry and reluctantly did it. He didnt want to give change because he was lazy and he needs much more effeciency and patience. Moreover as usual chipotle was short on a lot of stuff. Not the best service but do recommend this location overall because it is convenient
Here’s the problem I have…they were out forks and no one there seemed to care. I’d understand if they had just run out of forks but they had a sign up since the night before that they “ran out of forks”. We spent $75 for the 4 of us to eat there and were told to use spoons…mind you I had a salad. While the employees were kind, I do feel there is a lack of care when it comes to customer service. A manager or someone should’ve ran out that morning and got more forks from the store across the street. I hope this feedback is helpful.
Atmosphere: 4
Food: 4
Service: 1
juliogameing56 cool
Great ??
Atmosphere: 5
Food: 5
Service: 5
Matthew Kuchta
Everyone who works here is always very kind and accommodating. Thank you! I just wish they would keep the dining area cleaner but I can understand they may be short-staffed.
Atmosphere: 5
Food: 5
Service: 5
Al Brant
Ordered on line it was ready and I left. Personable staff and pleasant great place .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guajillo Steak Bowl, Bowel with Extra Carne Asada
Loved it, had great waiter also.
When we went into order there was one table taken. All other tables were available but dirty. We had to clean our own table. And while sitting there for over half an hour none of the other tables were ever cleaned
They’re always out of lettuce,cheese etc you name it. This location is short staff & always short on toppings. Just go to Danbury & eat somewhere else. Don’t bother coming to this New Milford location.
Food is most of the time cooked well but last three times I’ve been here I’ve ordered a burrito with cheese in it and I can’t even get that they’re never consistent at this place at this point I will not be returning till the get some real management around this place!
The Danbury Mall Chipotle in CT was so disgusting last night inside the restaurant (Jan 10). There was trash everywhere, no tables wiped down, my shoes were sticking to the floor it was so sticky, the rice in my bowl was hard and not fresh, the soda machines were sticky and all water. The place was an absolute mess!!! With food being so expensive these days, the service and atmosphere should be clean!!!!!!! How does this happen?!?! Who is taking care of this place?!?!?! Horrible!!!! I am a loyal and frequent customer of Chipotle other places, but the Danbury Mall location, what a mess! Needs attention quick!
The rewards program does not work on the app, do better
Atmosphere: 1
Food: 4
Service: 1
Stay away from the brisket. Ordered a double meat and got a double order of tasteless gristle. Everything else was good.
Food: 2
6 trash cans all of them over flowing, every table is filthy, out of multiple ingredients including taco shells, guy wrapping my burrito broke the entire thing and spilled half of the fillings and just continued to wrap it like nothing happened. Love chipotle more than any other fast food spot but this is a terrible representation of chipotle.
Atmosphere: 1
Food: 4
Service: 1
Good food. Zero customer service. Dine in is always a mess. Bathroom is nasty. Never clean.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Chicken Burrito Bowl, Kid's Quesadilla
Delicious as usual and carnitas tasted very fresh as well as chips which werent overly salted. I asked for a bowl and when he put in one scoop just asked for extra carnitas which he gladly did without charging me for extra. When i got to the cashier it got chaotic because he was handling a lot of ppl at once and couldnt manage us and didnt complete my order until the other ppl completed theres so i had to wait. Didnt give me a receipt as well and also he said he coudlt give any change whcih was a lie because he did and when someone asked him to change a $50 bill he got quite angry and reluctantly did it. He didnt want to give change because he was lazy and he needs much more effeciency and patience. Moreover as usual chipotle was short on a lot of stuff. Not the best service but do recommend this location overall because it is convenient
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Here’s the problem I have…they were out forks and no one there seemed to care. I’d understand if they had just run out of forks but they had a sign up since the night before that they “ran out of forks”. We spent $75 for the 4 of us to eat there and were told to use spoons…mind you I had a salad. While the employees were kind, I do feel there is a lack of care when it comes to customer service. A manager or someone should’ve ran out that morning and got more forks from the store across the street. I hope this feedback is helpful.
Atmosphere: 4
Food: 4
Service: 1
Great ??
Atmosphere: 5
Food: 5
Service: 5
Everyone who works here is always very kind and accommodating. Thank you! I just wish they would keep the dining area cleaner but I can understand they may be short-staffed.
Atmosphere: 5
Food: 5
Service: 5
Ordered on line it was ready and I left. Personable staff and pleasant great place .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guajillo Steak Bowl, Bowel with Extra Carne Asada
Quick and easy service. Great quality as
Atmosphere: 5
Food: 5
Service: 5
Loading...