Dunkin'
163 Danbury Rd, New Milford
(860) 960-7013
Recent Reviews
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This location is one of the best coffee and donuts, except the drive through service it’s Very slow. You can get stuck on the Drive through for 15-20 minutes now matter if it’s rush hour or slow rainy day. I almost got fired twice and had to switch location.
Service: 1
I get it- you’re short staffed and get paid crap. It was busy, but I got there just before the rush and waited 15 min for my order. But don’t lie to me and tell me you put my order out and someone must’ve grabbed it, when you put my order down by the drive thru window and you forgot. Then just say, oh that’s why, and not bother to apologize. Integrity. Goes a really long way.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Breakfast Sandwiches
Workers cared more for drive through than people waiting inside. I seen the same car pull into the drive though line as I walked in, I was able place an order within a minute of walking in but that same car was able to order and pay and get their food and take off before I got my food.
Atmosphere: 1
Food: 3
Service: 1
2 donuts in the Drive Thru. Fine and tasty.
Food: 4
Service: 5
I went to make a quick breakfast stop while I was on the road..... everyone else had the same idea. I left because I didn't want to wait but they must be doing something right because it was busy.
Always good
Atmosphere: 5
Food: 5
Service: 5
I had my on the go order ready to push the order, so I didn't need to pull over. Idk what happened. It disappeared, so I reordered another on the go, and it went to a different Dunkin. She didn't charge me. I appreciated that, I had my barcode out to pay, and she said no.
Atmosphere: 5
Food: 5
Service: 5
Today was my last purchase at Dunkin Donuts--particulary due to this unfortunate location. People drove around the parking lot to get to the drive thru and blocked cars entering from Dodd Road creating a hazard. I was blocked and could not budge. The wait was very long and the line barely moved. My order --one beverage--was wrong but I was charged for what I actually ordered. Also the price increased significantly from a few months ago when I was here. Not worth the hassle or the outrageous price.
Food: 1
Service: 1
This place sucks, they are CONSTANTLY out of basic menu items. Get your **** together.
Atmosphere: 1
Food: 1
Service: 1
Got my usual French Vanilla frozen coffee by drive-thru. Very good.
Food: 5
Service: 5
Restaurantji Recommends
"Frozen coffee machine is down" just clean it when dunkin officially closes for the night. Not an hour before you close. Close when you actually close. I'll wash your blender for you, it has an automatic washer...
Was just greeted by a girl saying what do you want ? Since I thought she was talking to her friend, I waited and then she said té quieres? They then used a voice changer or something to talk to me and take my order and when I left she was rude. This was a Spanish girl working on Friday 3/22 @3:30pm on Danbury Rd. Absolutely terrible service
Atmosphere: 1
Food: 1
Service: 1
They had Jelly Sticks!!I wish every Dunkin offered them!!!
Atmosphere: 5
Food: 5
Service: 5
"Frozen coffee machine is down" just clean it when dunkin officially closes for the night. Not an hour before you close. Close when you actually close. I'll wash your blender for you, it has an automatic washer...
good place to relax.
Atmosphere: 5
Food: 5
Service: 5
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