20 minutes in line to get a cup of coffee. Absolutely horrendous service.
Service: 1
ethan clinton
Bald guy is pretty cool
Atmosphere: 5
Food: 5
Service: 5
coreen glaspie
Went to this establishment to get coffee which was terrible. The two ladies working the front counter were lacking customer service skills....
Atmosphere: 1
Service: 1
Cevdet S A
Great place.
Atmosphere: 5
Food: 5
Service: 5
Shane Shashaty
Terrible service. You wait 15 minutes at the drive thru just for some to say “I’ll be right with you “ then you sit there for over 20 minutes for them to make a sandwich. Definitely don’t recommend coming to this DD
Barbara Hollingsworth
I love Dunkin' Donuts coffee. I drink their coffee for 30 years while at my job price was reasonable. Now it's occasional because of the expense. Can't afford to eat there too
Atmosphere: 3
Food: 5
Service: 5
Ana Paula Smith
This is a hard review to write because I really do love me some DD, but this store particularly has made me feel very unwelcome, and as a result I won’t be coming here anymore. I had some errands to do nearby today and I figured I could stop by and just do a little work while waiting for my appointment times. I ordered a cup of coffee and some food, sat on a corner and did that. Now I will say I did stay there for a longer time, and I understand it would not be fair if customers want to sit down and eat their food and there was no sitting available because someone is sitting there for a long time, but this store was completely empty. Not a single customer to witness when I was approached by an employee who said “we have a time limit on how long someone is welcome in the store, you can purchase something else or you can leave”. I apologized for the inconvenience, pack my stuff and left. I guess I was bothering them blasting music so loud I couldn’t hear my thoughts. I would have purchased something else, but I chose to leave and get lunch elsewhere - and to never return of course. I hope this location gets what they are wishing for: no customers. And based on the other reviews I just saw when I came here to share my kinda bad experience they really are putting in the work towards their goal. Good luck!
Nancy Teti
Paul is Great just had a bagel with cream cheese and coffee Enjoyed it
Atmosphere: 5
Food: 5
Service: 5
Nolys Hidalgo
Went to get a dozen donuts and they gave me most donuts I didn’t select. When I went to get it resolved, they removed the donuts that were already taken out of the store and placed them back with the other donuts, fixed it and sent me on my way. I then ordered a plain bagel with cream cheese for my coworker, they gave me a blueberry one. I keep calling to speak to a manager no answer and they gave me no receipt! Terrible customer service.
Damaris Naranjo
You’re paying for your coffee; you’re a paying customer. So, when I express concern about my coffee not being prepared properly, why wouldn’t you want to remake my order and ensure I’m satisfied? Instead, they didn’t attend to me or even offer to remake it. Making the customer happy encourages them to return to your store. The unprofessional attitudes are unacceptable. If you don’t want to work, find another job, but that doesn’t give you the right to treat customers however you please. Sadly, If I can give them 0 stars, I would absolutely do so.
I want to speak with corporate. The woman I dealt with today was very lazy and told me that she couldn’t warm up my muffin because it had icing on top which made no sense, every single Dunkin’ Donuts I go to warms up the pumpkin muffin for me and she was on the phone with somebody while working at that, she needs to be fired. I would’ve smacked her myself but I had god on my side today. You guys need to hire better people. Because I was on my way to work to buy breakfast and I chose to spend my money at Dunkin. You guys need better service. November 7th / 2024 7:55am is the time it happened
haley ruszczyk
worst dunkin i’ve EVER experienced, just waited 25 minutes in the drive thru and they didn’t even apologize…. terrible service. I’m never one to leave a review but that was INSANE for a dunkin.. and multiple people pulled out of line. They were also taking their sweet time, they should be fired to be honest..
Atmosphere: 1
Food: 1
Service: 1
L C
My sandwhich was cold (eggs cold, cheese - not melted was a giveaway, and the bread tasted like it just came out a warm fridge - no where near toasted), and I was missing a part of my order. I was gonna give them a C for effort but the phone is deliberately off the hook. I'm looking at them ... right now...it's literally....off.
Atmosphere: 1
Food: 1
Service: 1
Wilber Lorenzo
Bad service today at 10:7 am
Mike Brough
The $6 meal deal is pictured with a plain bagel. Why do I keep getting a croissant? They are disgusting.
20 minutes in line to get a cup of coffee. Absolutely horrendous service.
Service: 1
Bald guy is pretty cool
Atmosphere: 5
Food: 5
Service: 5
Went to this establishment to get coffee which was terrible. The two ladies working the front counter were lacking customer service skills....
Atmosphere: 1
Service: 1
Great place.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. You wait 15 minutes at the drive thru just for some to say “I’ll be right with you “ then you sit there for over 20 minutes for them to make a sandwich. Definitely don’t recommend coming to this DD
I love Dunkin' Donuts coffee. I drink their coffee for 30 years while at my job price was reasonable. Now it's occasional because of the expense. Can't afford to eat there too
Atmosphere: 3
Food: 5
Service: 5
This is a hard review to write because I really do love me some DD, but this store particularly has made me feel very unwelcome, and as a result I won’t be coming here anymore. I had some errands to do nearby today and I figured I could stop by and just do a little work while waiting for my appointment times. I ordered a cup of coffee and some food, sat on a corner and did that. Now I will say I did stay there for a longer time, and I understand it would not be fair if customers want to sit down and eat their food and there was no sitting available because someone is sitting there for a long time, but this store was completely empty. Not a single customer to witness when I was approached by an employee who said “we have a time limit on how long someone is welcome in the store, you can purchase something else or you can leave”. I apologized for the inconvenience, pack my stuff and left. I guess I was bothering them blasting music so loud I couldn’t hear my thoughts. I would have purchased something else, but I chose to leave and get lunch elsewhere - and to never return of course. I hope this location gets what they are wishing for: no customers. And based on the other reviews I just saw when I came here to share my kinda bad experience they really are putting in the work towards their goal. Good luck!
Paul is Great just had a bagel with cream cheese and coffee
Enjoyed it
Atmosphere: 5
Food: 5
Service: 5
Went to get a dozen donuts and they gave me most donuts I didn’t select. When I went to get it resolved, they removed the donuts that were already taken out of the store and placed them back with the other donuts, fixed it and sent me on my way. I then ordered a plain bagel with cream cheese for my coworker, they gave me a blueberry one. I keep calling to speak to a manager no answer and they gave me no receipt! Terrible customer service.
You’re paying for your coffee; you’re a paying customer. So, when I express concern about my coffee not being prepared properly, why wouldn’t you want to remake my order and ensure I’m satisfied? Instead, they didn’t attend to me or even offer to remake it. Making the customer happy encourages them to return to your store. The unprofessional attitudes are unacceptable. If you don’t want to work, find another job, but that doesn’t give you the right to treat customers however you please. Sadly, If I can give them 0 stars, I would absolutely do so.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I want to speak with corporate. The woman I dealt with today was very lazy and told me that she couldn’t warm up my muffin because it had icing on top which made no sense, every single Dunkin’ Donuts I go to warms up the pumpkin muffin for me and she was on the phone with somebody while working at that, she needs to be fired. I would’ve smacked her myself but I had god on my side today. You guys need to hire better people. Because I was on my way to work to buy breakfast and I chose to spend my money at Dunkin. You guys need better service. November 7th / 2024 7:55am is the time it happened
worst dunkin i’ve EVER experienced, just waited 25 minutes in the drive thru and they didn’t even apologize…. terrible service. I’m never one to leave a review but that was INSANE for a dunkin.. and multiple people pulled out of line. They were also taking their sweet time, they should be fired to be honest..
Atmosphere: 1
Food: 1
Service: 1
My sandwhich was cold (eggs cold, cheese - not melted was a giveaway, and the bread tasted like it just came out a warm fridge - no where near toasted), and I was missing a part of my order. I was gonna give them a C for effort but the phone is deliberately off the hook. I'm looking at them ... right now...it's literally....off.
Atmosphere: 1
Food: 1
Service: 1
Bad service today at 10:7 am
The $6 meal deal is pictured with a plain bagel. Why do I keep getting a croissant? They are disgusting.
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