Puerto Vallarta Newington

Awesome food, lamb shanks were delicious! Staff is lighting fast and very professional.!

Atmosphere: 5

Food: 5

Service: 5

We celebrated Valentine’s Day at Puerto Vallarta and it was honestly an incredible night. The steaks were cooked to perfection, the desserts were amazing, and the whole experience felt special.
You could feel the attention to detail in everything, from the presentation to the service. The entire staff was professional and truly courteous.
Huge respect to the owner, Juan, for creating such a top-tier atmosphere and making sure everything runs at a high level. It shows.
Definitely one of the best Valentine’s dinners we’ve had, we’ll be back. ❤️

Atmosphere: 5

Food: 5

Service: 5

I came here because I saw the review and wanted to see if there were as great as they say. The food was amazing. The portions are great and the workers seemed genuinely happy.🤩

Atmosphere: 5

Food: 5

Service: 5

Portions are huge! Your money's worth! Lunch for 2 with 2 bees ...less than $50!

Atmosphere: 5

Food: 5

Service: 4

On December 23, 2025, at approximately 1:25 PM, my wife and I arrived at Puerto Vallarta to dine, as we have done before. Upon arrival, the server on duty, Francisco, informed us that the owner, Juan Rodríguez, instructed staff not to serve us and to ask us to leave.

When we asked for an explanation, we were told this decision was made because we had previously complained and that food had to be thrown away as a result. This was the first time we were hearing of any such issue. We did not request food to be discarded and were not informed of any problem during our prior visit.

This situation was deeply embarrassing, as it occurred in front of other customers and our children. We remained calm and respectful, yet were asked to leave without warning or clear communication.

We requested clarification in writing while still at the restaurant, but management declined. I later followed up by email requesting written clarification and received no response.

Being refused service in this manner especially in front of our children without transparency or professionalism is unacceptable. The lack of communication afterward only reinforced how poorly this situation was handled.

Thank you for your response. I acknowledge your position I wish your team continued success.

Atmosphere: 1

Food: 1

Service: 1

Went here for a birthday dinner. Wanting to enjoy time with my friends. I was close to finishing my meal and I found a long hair in my food. My hair was tied back. The manager said it is a coincidence that you finished your plate and find a hair and walked away. Mind you the hair found wasn't my texture hair. I wasn't done with my food. I was close to done. It truly was an embarrassing comment to receive. It took everything in me not to lose my cool. Came into this restaurant starving. I have been to this location plenty of times and never had any issues until today. Never again. Never again. Flat out disrespectful. He said no females work in the kitchen. But there are female food runners that hover over the food. Which my friend saw when she went to use the bathroom. Manager took it off the tab and with a rude tone repeated about that there are no female servers. I was not in the mood to argue. I felt horrible and this truly ruined my night.

Atmosphere: 1

Food: 1

Service: 1

Everything was great except the waiter. He was so unprofessional. Everything we asked he had an attitude n shaking his head like nope we don’t have it. Whether it was food or drinks.. I know Puerto Vallarta is better than that. I believe server name was Macario.

Atmosphere: 5

Food: 5

Service: 1

Outstanding service, delicious and big portions of food, fun environment! Even the takeout service is impeccable. They have been known to throw in a complementary shot or desert usually, too.

Every server has a smile on and is ready to greet or help you. 5 stars without a doubt if you love authentic Mexican food and experiences!

Atmosphere: 5

Food: 5

Service: 5

We’ve been coming to Puerto Vallarta Restaurant every year with a large group, and that’s exactly why this place stands out. No matter how busy they are or how many people are in our party, they make every single person feel seen and taken care of. The service is warm, patient, and genuinely personal—not rushed, not generic.

The food is always excellent, the portions are huge, and the prices are very reasonable for what you get. It’s one of those rare spots that can handle big groups without losing quality or heart. We keep coming back year after year because they consistently prove they care—not just about the table, but about the people sitting at it.

Atmosphere: 5

Food: 5

Service: 5

Great food! Great Service! Refried beans and chips...WOW!

Atmosphere: 5

Food: 5

Service: 5

The live band was amazing. Drinks was great .

Atmosphere: 5

Food: 5

Service: 5

Never disappoints

Atmosphere: 5

Food: 4

Service: 4

Favorite place for dinner with great friends

Atmosphere: 5

Food: 5

Service: 5

Best Mexican restaurant in all Connecticut. Friendly staff, food comes out hot and fast. Great margaritas too.

Atmosphere: 5

Food: 5

Service: 5

Great food and service. Fast service even when busy

Atmosphere: 5

Food: 5

Service: 5