Dunkin Donuts in general has become one of the worst places in the world to get a coffee and a donut.. It's so expensive and tastes awful.... The donuts have shrunk for sure... I visited this Dunkin today with 3 children... They made me the worst latte ever that was all milk and ice, and they forgot to give me the donuts for the kids... And it wasn't even busy.. I am never going there again. I think I'll boycott Dunkin all together.. It's a total rip off!!!
Atmosphere: 1
Food: 1
Service: 1
Nae S
I usually like this dunkin but today I had an encounter with Ciara whose customer service was horrible. I pulled up to the ordering speaker & no greeting but “what do you want “ . It seems like I was bothering her by ordering . So I just pulled off . It does not hurt to be friendly .
Jared McMahon
Waited an extensive amount of time in the drive-thru line to finally place an order of hashbrowns. The lady taking our order said, verbatim, “We don’t feel like making anymore hasbrowns because everyone has been ordering them for like the last 5 minutes.”
Atmosphere: 1
Food: 1
Service: 1
Herkulezz
Was charged incorrectly, and I got the wrong order, it was too late to go back, I live locally but have to go to Wallingford to get way better service and product
Atmosphere: 1
Food: 1
Service: 1
Angela Sherrill
Quick line!
Food: 5
Service: 5
Bonnie Price
Don’t bother wasting your time waiting for 15 minutes at the drive through just for sub par coffee
Ted Arlier
So slow I had to just give up and drove away (this wasn't the first one, but I know it was last time)
Atmosphere: 1
Food: 1
Service: 1
Maico Cardona
8:17 pm 7/8/25 on a Tuesday night. My daughter orders a bacon egg and cheese. Miserable girl on the other end “we closed our oven for the night” My son then ask for a dunk a latte and she says “we can’t make it machine is closed” They close at 10pm. I have this a second chance, I went one other time to order 12 donuts and the staff was the most miserable, nasty, and worst attitudes I have ever dealt with. I rarely ever put in a bad review, out of all of my reviews only 1 is bad. This is my second. DO NOT GO TO THIS LOCATION! Save yourself the time, and aggravation of dealing with these miserable workers!
loud spanish speaking employees, not paying attention to customer. gave me the wrong donut bc they talking about private stuff. 👎quite annoying
Monika Ahlers
I go in the morning to purchase a dozen bagels and donuts each. I ask for a side tube of cream cheese, as I will be bringing this to work. They don't have any. Well, that's not helpful. Walker in and walked out. Worker was completely void of any emotion.
Atmosphere: 2
Service: 1
Pj Jacunski
They run out of donuts often.
Kaz J
Came in to get a box of joe. The girl behind the counter had a runny nose and was actively blowing her nose 🤧. I asked her if she was making my order to please wash her hands. She said she wasn’t making my order, and she proceeded to put lids on like 10 unsuspecting drive-through orders with her snot-covered hands as I waited. 🤮
Atmosphere: 1
Food: 1
Service: 1
N G
I thought the Dunkin’ Donuts down by Big Y was pretty bad but wow this one takes first prize. I literally ordered a medium and large iced macchiato with light ice. The employees literally filled it with ice and could not comprehend the basic concept of light ice. Then they hassled me and made like literally a medium half full and the large with less than the half. I said do you see you made the large less than the medium? After a bunch of exhaustive back and forth with the staff who really seem completely ignorant I finally just got the refund. Like really how hard is it to put in light ice ? I am positive when they make their drinks they make it the way they want! But do not expect to be a normal person just ordering a coffee with LITERALLY an EASY REQUEST of light ice to get it they will just give you a bunch of bull crap and smart talk for even daring to pull up and order something that simple. I said I want to talk to the manager she said “thats fine she ain’t here I she won’t care I will talk to her myself”. They need to teach the employees how to do their job even the basics like light ice and certainly not to harass the customer for making coffee decisions it is so ridiculous. I can’t make this up so here is a picture of the medium they gave me (unfortunately I did not take one of the large but it was literally less then the medium) pretty sure they made it this way just to be rude. My son was in the car with me and he was like wow what is wrong with these people how do they not understand that why are they even working…so yeah not kid friendly place either when they are being so obnoxious right in front of your child…This occurred at drive through at about 2:20pm ish on Friday December 13, 2024.
The upside is if you are a person who like being treated like garbage then hey this place will be a perfect place for you to go to and you can get a crappy coffee so for those who enjoy being treated like crap this is a sure ticket to that!
Dunkin Donuts in general has become one of the worst places in the world to get a coffee and a donut.. It's so expensive and tastes awful.... The donuts have shrunk for sure... I visited this Dunkin today with 3 children... They made me the worst latte ever that was all milk and ice, and they forgot to give me the donuts for the kids... And it wasn't even busy.. I am never going there again. I think I'll boycott Dunkin all together.. It's a total rip off!!!
Atmosphere: 1
Food: 1
Service: 1
I usually like this dunkin but today I had an encounter with Ciara whose customer service was horrible. I pulled up to the ordering speaker & no greeting but “what do you want “ . It seems like I was bothering her by ordering . So I just pulled off . It does not hurt to be friendly .
Waited an extensive amount of time in the drive-thru line to finally place an order of hashbrowns. The lady taking our order said, verbatim, “We don’t feel like making anymore hasbrowns because everyone has been ordering them for like the last 5 minutes.”
Atmosphere: 1
Food: 1
Service: 1
Was charged incorrectly, and I got the wrong order, it was too late to go back, I live locally but have to go to Wallingford to get way better service and product
Atmosphere: 1
Food: 1
Service: 1
Quick line!
Food: 5
Service: 5
Don’t bother wasting your time waiting for 15 minutes at the drive through just for sub par coffee
So slow I had to just give up and drove away (this wasn't the first one, but I know it was last time)
Atmosphere: 1
Food: 1
Service: 1
8:17 pm 7/8/25 on a Tuesday night. My daughter orders a bacon egg and cheese. Miserable girl on the other end “we closed our oven for the night” My son then ask for a dunk a latte and she says “we can’t make it machine is closed” They close at 10pm. I have this a second chance, I went one other time to order 12 donuts and the staff was the most miserable, nasty, and worst attitudes I have ever dealt with. I rarely ever put in a bad review, out of all of my reviews only 1 is bad. This is my second. DO NOT GO TO THIS LOCATION! Save yourself the time, and aggravation of dealing with these miserable workers!
Atmosphere: 1
Food: 1
Service: 1
Employees attuides suck !!!
All remodeled, looks fantastic. Quick service
Service: 5
Restaurantji Recommends
loud spanish speaking employees, not paying attention to customer. gave me the wrong donut bc they talking about private stuff. 👎quite annoying
I go in the morning to purchase a dozen bagels and donuts each. I ask for a side tube of cream cheese, as I will be bringing this to work. They don't have any. Well, that's not helpful. Walker in and walked out. Worker was completely void of any emotion.
Atmosphere: 2
Service: 1
They run out of donuts often.
Came in to get a box of joe. The girl behind the counter had a runny nose and was actively blowing her nose 🤧. I asked her if she was making my order to please wash her hands. She said she wasn’t making my order, and she proceeded to put lids on like 10 unsuspecting drive-through orders with her snot-covered hands as I waited. 🤮
Atmosphere: 1
Food: 1
Service: 1
I thought the Dunkin’ Donuts down by Big Y was pretty bad but wow this one takes first prize. I literally ordered a medium and large iced macchiato with light ice. The employees literally filled it with ice and could not comprehend the basic concept of light ice. Then they hassled me and made like literally a medium half full and the large with less than the half. I said do you see you made the large less than the medium? After a bunch of exhaustive back and forth with the staff who really seem completely ignorant I finally just got the refund. Like really how hard is it to put in light ice ? I am positive when they make their drinks they make it the way they want! But do not expect to be a normal person just ordering a coffee with LITERALLY an EASY REQUEST of light ice to get it they will just give you a bunch of bull crap and smart talk for even daring to pull up and order something that simple. I said I want to talk to the manager she said “thats fine she ain’t here I she won’t care I will talk to her myself”. They need to teach the employees how to do their job even the basics like light ice and certainly not to harass the customer for making coffee decisions it is so ridiculous. I can’t make this up so here is a picture of the medium they gave me (unfortunately I did not take one of the large but it was literally less then the medium) pretty sure they made it this way just to be rude. My son was in the car with me and he was like wow what is wrong with these people how do they not understand that why are they even working…so yeah not kid friendly place either when they are being so obnoxious right in front of your child…This occurred at drive through at about 2:20pm ish on Friday December 13, 2024.
The upside is if you are a person who like being treated like garbage then hey this place will be a perfect place for you to go to and you can get a crappy coffee so for those who enjoy being treated like crap this is a sure ticket to that!
Atmosphere: 1
Service: 1
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