Long wait times, order had the wrong or missing items (asked for a 2/2, got a 4/4 lol and they forgot my hash browns).
Atmosphere: 1
Food: 1
Service: 1
Shakhzodjon Karshiev
No wonder why 3.1 i want 0 lets gooooo people just be honest your experience lmao 🐒🐒🐒🐒🤝
Serhat Yildirim
It's been so slow for 15 minutes. I barely got a coffee.
Burak Kandemir
They gave me a stale bagel and it was very hard. I asked politely if we could change it. The woman insisted that it would be the same. No, if you give me a fresh bagel, it won't be the same. After all, this is not the first time I've eaten this. When I told her I would write a Google review, she said she didn't care. Also the slowest Dunkin Donuts I've ever seen
Atmosphere: 1
Food: 1
Service: 1
Sean Sullivan
Don’t like leaving bad reviews but this is the slowest Dunkin I’ve ever been to. Pulled in this morning and there was one car at the window and someone waiting at the speaker to give their order. Pulled out of the line 5 minutes later and nothing had changed. Not the first time this has happened, it’s every time. Need to hire more people or work on training. The employees are nice but if it takes 10 minutes to microwave a breakfast sandwich something ain’t right.
Service: 1
Jordan Callahan
Typical dunkinn, mediocre food but they got my order right!
Atmosphere: 5
Food: 3
Service: 5
MBA Transportation
The attention is hostile, I think they should be a little kinder and above all make the order as they ask you not to your liking.
Stephanie Rotondo
Great Dunkin in town, the servers are very polite and greet you with a smile. They also get what you order correct! Braiden deserves a raise, this kid works hard and treats even difficult customers with respect and is always friendly.
Went before closing and the staff introduced her self on the drivethru speaker saying we are closing soon so you only have like 15 min…..(I am at a drive thru why would I want to be longer than 15 minutes anyways 🥴)…. I proceeded to order 2 small hot cocoa and the girl rudely said haha we don’t serve anything hot anymore… really ??? I asked for her name she refused to give it to me. Obviously I left. The staff apparently owns the restaurant and decides if they are willing to work rather than working during their scheduled time they also seem to enjoy being as rude as possible to make the customer go away. This doesn’t seem like the culture of North Haven and I will certainly not be going back if that is the culture of this establishment ✌️enjoy losing customers because your staff is rude and lazy!!!
Apparently this location likes to weaponize the police against their African American customers after burning them with hot tea. Their response after being immediately informed that the customer has been burned by a tea they handed to them with a loose lid … “ well I get burned everyday” . Then they proceed to refuse a refund, provide any additional service, and proceed to call the police when the customer is trying to address a situation that was met with zero empathy or accountability. Appalling and unacceptable customer service and then to trespass a paying customer when the fault was theirs just added insult to literal injury.
Atmosphere: 1
Food: 1
Service: 1
Denes Fazekas
Always on point! Great Dunkin location. Well run, well operated, friendly service. Always happy to make your order, no issues at this location like I do with the other one down the road. That's why I like being a repeat patron at this location.
Long wait times, order had the wrong or missing items (asked for a 2/2, got a 4/4 lol and they forgot my hash browns).
Atmosphere: 1
Food: 1
Service: 1
No wonder why 3.1 i want 0 lets gooooo people just be honest your experience lmao 🐒🐒🐒🐒🤝
It's been so slow for 15 minutes. I barely got a coffee.
They gave me a stale bagel and it was very hard. I asked politely if we could change it. The woman insisted that it would be the same. No, if you give me a fresh bagel, it won't be the same. After all, this is not the first time I've eaten this. When I told her I would write a Google review, she said she didn't care. Also the slowest Dunkin Donuts I've ever seen
Atmosphere: 1
Food: 1
Service: 1
Don’t like leaving bad reviews but this is the slowest Dunkin I’ve ever been to. Pulled in this morning and there was one car at the window and someone waiting at the speaker to give their order. Pulled out of the line 5 minutes later and nothing had changed. Not the first time this has happened, it’s every time. Need to hire more people or work on training. The employees are nice but if it takes 10 minutes to microwave a breakfast sandwich something ain’t right.
Service: 1
Typical dunkinn, mediocre food but they got my order right!
Atmosphere: 5
Food: 3
Service: 5
The attention is hostile, I think they should be a little kinder and above all make the order as they ask you not to your liking.
Great Dunkin in town, the servers are very polite and greet you with a smile. They also get what you order correct! Braiden deserves a raise, this kid works hard and treats even difficult customers with respect and is always friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Love Dunkin Donuts go daily 💕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy, Croissant, Bagel, Vanilla Bean Coolatta, Iced Latte
Went before closing and the staff introduced her self on the drivethru speaker saying we are closing soon so you only have like 15 min…..(I am at a drive thru why would I want to be longer than 15 minutes anyways 🥴)…. I proceeded to order 2 small hot cocoa and the girl rudely said haha we don’t serve anything hot anymore… really ??? I asked for her name she refused to give it to me. Obviously I left. The staff apparently owns the restaurant and decides if they are willing to work rather than working during their scheduled time they also seem to enjoy being as rude as possible to make the customer go away. This doesn’t seem like the culture of North Haven and I will certainly not be going back if that is the culture of this establishment ✌️enjoy losing customers because your staff is rude and lazy!!!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Double espresso time.
Service: 5
Apparently this location likes to weaponize the police against their African American customers after burning them with hot tea. Their response after being immediately informed that the customer has been burned by a tea they handed to them with a loose lid … “ well I get burned everyday” . Then they proceed to refuse a refund, provide any additional service, and proceed to call the police when the customer is trying to address a situation that was met with zero empathy or accountability. Appalling and unacceptable customer service and then to trespass a paying customer when the fault was theirs just added insult to literal injury.
Atmosphere: 1
Food: 1
Service: 1
Always on point! Great Dunkin location. Well run, well operated, friendly service. Always happy to make your order, no issues at this location like I do with the other one down the road. That's why I like being a repeat patron at this location.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Latte, Dunkin' Lemonade Refreshers, Croissant, Bacon Egg and Cheese, Dunkin' Refreshers
Employees work way to slow shouldn't take half an hour to make a simple coffee
Atmosphere: 1
Food: 1
Service: 1
This location has a very nice staff
Service: 5
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