Dunkin'

411-D Universal Dr, North Haven
(203) 239-1962

Recent Reviews

Sort by
Maryann Nuzzo-DeRosa

Asked for almond milk in my latte, received whole milk. Miserable employee. Stomach issues all day. When you pay for almond milk, they need to stop sneaking in regular. Just lazy. Do we always have to watch whats being made?

Atmosphere: 2

Food: 2

Service: 2

Danielle

It seems like every time I order there's an issue/they don't have what I ordered. I was supposed to get white cheddar instead got yellow American cheese and wasn't told of the issue when I received my order (placed a mobile order.) The woman working is always nice/accommodating, unfortunately, I didn't catch her name. Her being nice means a lot especially working in a building with no A/C having to sweat it out all summer and it's disgusting 😒 I would've quit.... they have one tiny spot that has air and it doesn't cool off the working area you'd have to stand in front of it to feel it and it's off in the corner..... I feel bad for the workers... I won't be going back there....

Atmosphere: 1

Food: 3

Service: 4

Fidel Vega

This Dunkin is located in the plaza with Dick's sporting goods and a BJ's nearby. Caution when entering and exiting as the landscaping obscures your view a bit.
Besides that friendly staff fast service and good atmosphere.

Atmosphere: 5

Food: 4

Service: 4

Eliana

I recently visited this Dunkin hoping to get my regular matcha and I received the complete opposite. Things were missing from the drink and it was a mess. Service was terrible and overall I don't recommend this location.

Atmosphere: 1

Food: 2

Service: 1

Apreia Cooper

The people here are quick and friendly. Good service for those that are in a rush and ready for work.

Atmosphere: 5

Food: 4

Service: 5

Kader Kilic

Food was good like always. But employee attitude is awful and horrendous. Who ever is hiring these employees need to do a better job/ background check.Also this lady told me to leave when there was like 20mins left until the store shut down. Do better Dunkin !!!!

Atmosphere: 1

Food: 3

Service: 2

Chrissy Capozzi

Consistently rude. Slow service.

Service: 1

Ebony Askew

Asked for my drink after I picked up my food. The employee swore at me. Just disgusting how customers are treated at this location.

Atmosphere: 1

Food: 3

Service: 1

Christopher Anderson

Employees are extremely rude. They allowed me to buy stuff that's not available and then decline my refund. Almost felt the the older black woman was trying to steal from me using the store as cover.

Jesse B

Woman prepping bagels and sandwiches had her cell phone resting on the SAME cutting board where she was prepping food. Never seen such a blatant hygiene violation. People use their cell phones all day, and they’re known to be covered in bacteria and viruses. Will not be returning.

Atmosphere: 2

Food: 1

Service: 1

Bill Asprelli

They must have changed some crew. The new girls are awesome

Atmosphere: 5

Food: 5

Service: 5

paula cross

Stopped in for coffee, cashier was extremely rude, when we had asked the server for more creamer, this cashier while playing with her braided hair yelled at her said I asked them if they wanted it. I will not be back. She was on her phone and sipping from a coffee cup while we were trying to order.

Atmosphere: 4

Food: 3

Service: 1

Emma B

First time coming to this Dunkin they were so sweet here! Good experience

Shannon Alanna

Best Dunkin in the area!!! Quick service, friendly staff, and my iced coffee comes out great

Atmosphere: 5

Food: 5

Service: 5

Adam B

Charged me $8 for a medium coffee with almond milk ridiculous

Loading...