They always are so kind try to make your food the best all the time i want to Geck them a gold medal for being the bast to eat
Erica S.
I’m not sure what happened tonight but I’ve never gotten a burger bowl as terrible as this one. I asked for all the way and there’s no mushroom or onions. No mustard or ketchup added. Just mayo. Barely any lettuce. Literally never have had this happened before but it was incredibly disappointing. If they didn’t have certain ingredients, there was zero communication stating as such. This meal was not worth the 20% tip left ☹️
D'Marie
JUST SAYING 5 GUYS WE CHOSE YOUR PLACE TO DINE IN & AS WE WALKED IN ON A WED. EVENING WE SEEN 3 EMPLOYEES 2 FLIRTING & LAUGHING WITH ONE ANOTHER NO ONE TO TAKE OUR ORDER & WE LOOKED OVER TO SEEN THE OTHER EMPLOYEE WITH HIS BACK TO US ON HIS PHONE & HIS PANTS HANGN OFF HIS ASS!!!! ABSOLUTELY DISGUSTING - WE LEFT IMMEDIATELY & GROSSED OUT!!!! UNACCEPTABLE 5 GUYS!!!!!
Atmosphere: 1
Service: 1
HighFlyer 015
Really love the food here
Atmosphere: 5
Food: 5
Service: 5
wa kh
If you are looking for juicy hamburgers and a large pile of French fries .. this is your spot
Atmosphere: 4
Food: 4
Service: 5
Sharmaine McMillan
I liked it
Atmosphere: 4
Food: 4
Service: 4
Nazar
Rude guys. Not five guys. They have ZERO personalities and don’t understand what customer service means. I asked a question and the guy just points up to the menu. I’m asking you to talk to me. I’m having a hard time reason ! Plus they’re blasting this terrible modern music in there. Like a high school hangout
Atmosphere: 2
Food: 3
Service: 1
Kelly A
We ordered a bunch of things, the shakes are consistently good, the fries are good when they’re hot, which is about a ten minute window after they’re picked up. There was definitely beef chunks/gristle in my veggie sandwich though. You really shouldn’t have things like this on your menu if you’re going to cook them on the same surface that you cook beef on and do not clean the grill in between. This is wildly irresponsible and is dangerous for people who are strict vegetarian.
Atmosphere: 4
Food: 2
Service: 4
Donald Wilkinson
Used to be good when it first opened. Has definitely not been great the past few times. Half old burnt fries and half fresh fries is the new usual. My burger was wrapped while it was sliding to the side and my foil was ripped with the burger sticking out a little. My s/o's burger was a crispy so that was overcooked like half of my fries. And I also had barely any bag fries ? (yes I know I'm not entitled to bag fries but isn't that what they're known for?) Either way they weren't that great of fries so it was probably for the best I didn't get any more.
Atmosphere: 3
Food: 2
Service: 3
Scott
I'm probably not returning. This place is so hit-and-miss.. Sometimes it's fine, most times not. 2 small bacon cheeseburgers and a large fry was $30. Received 2 small overcooked burgers and ½ a small fry. The cup wasn't even full, usually it's over full. My wife and I usually split one and have ample fries-this time barely enough for one. What's worse worse is they were old.... Hard, dry and tasted like cardboard. So disappointing, especially when I know they can do MUCH better. If I'm putting out $30 for 2 burgers and a fry, I want FRESH FOOD... which I can get elsewhere.
Recommended dishes: Large Fries, Bacon Cheeseburger
BPV V
Love five guys and their great fries and burgers....
Atmosphere: 4
Food: 5
Service: 5
Elise St. Pierre
Excellent customer service from Wren. Clean restaurant and freshly made!
Atmosphere: 4
Food: 5
Service: 5
Sheena Marie
This location never ceases to impress with customer service. Thank you Alyssa C and team for assisting me when I placed my order at the wrong location today. You really went above and beyond to make it right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Lauren K
Food was good. But the amount for the price I pay is absurd. $6.41 for a regular fry which is basically a small because this staff doesn't put the extra fries in like they're supposed to.
They always are so kind try to make your food the best all the time i want to Geck them a gold medal for being the bast to eat
I’m not sure what happened tonight but I’ve never gotten a burger bowl as terrible as this one. I asked for all the way and there’s no mushroom or onions. No mustard or ketchup added. Just mayo. Barely any lettuce. Literally never have had this happened before but it was incredibly disappointing. If they didn’t have certain ingredients, there was zero communication stating as such. This meal was not worth the 20% tip left ☹️
JUST SAYING 5 GUYS WE CHOSE YOUR PLACE TO DINE IN & AS WE WALKED IN ON A WED. EVENING
WE SEEN 3 EMPLOYEES
2 FLIRTING & LAUGHING WITH ONE ANOTHER
NO ONE TO TAKE OUR ORDER & WE LOOKED OVER TO SEEN THE OTHER EMPLOYEE WITH HIS BACK TO US ON HIS PHONE & HIS PANTS HANGN OFF HIS ASS!!!!
ABSOLUTELY DISGUSTING -
WE LEFT IMMEDIATELY & GROSSED OUT!!!!
UNACCEPTABLE 5 GUYS!!!!!
Atmosphere: 1
Service: 1
Really love the food here
Atmosphere: 5
Food: 5
Service: 5
If you are looking for juicy hamburgers and a large pile of French fries .. this is your spot
Atmosphere: 4
Food: 4
Service: 5
I liked it
Atmosphere: 4
Food: 4
Service: 4
Rude guys. Not five guys. They have ZERO personalities and don’t understand what customer service means. I asked a question and the guy just points up to the menu. I’m asking you to talk to me. I’m having a hard time reason ! Plus they’re blasting this terrible modern music in there. Like a high school hangout
Atmosphere: 2
Food: 3
Service: 1
We ordered a bunch of things, the shakes are consistently good, the fries are good when they’re hot, which is about a ten minute window after they’re picked up. There was definitely beef chunks/gristle in my veggie sandwich though. You really shouldn’t have things like this on your menu if you’re going to cook them on the same surface that you cook beef on and do not clean the grill in between. This is wildly irresponsible and is dangerous for people who are strict vegetarian.
Atmosphere: 4
Food: 2
Service: 4
Used to be good when it first opened. Has definitely not been great the past few times. Half old burnt fries and half fresh fries is the new usual. My burger was wrapped while it was sliding to the side and my foil was ripped with the burger sticking out a little. My s/o's burger was a crispy so that was overcooked like half of my fries. And I also had barely any bag fries ? (yes I know I'm not entitled to bag fries but isn't that what they're known for?) Either way they weren't that great of fries so it was probably for the best I didn't get any more.
Atmosphere: 3
Food: 2
Service: 3
I'm probably not returning. This place is so hit-and-miss.. Sometimes it's fine, most times not. 2 small bacon cheeseburgers and a large fry was $30. Received 2 small overcooked burgers and ½ a small fry. The cup wasn't even full, usually it's over full. My wife and I usually split one and have ample fries-this time barely enough for one. What's worse worse is they were old.... Hard, dry and tasted like cardboard. So disappointing, especially when I know they can do MUCH better. If I'm putting out $30 for 2 burgers and a fry, I want FRESH FOOD... which I can get elsewhere.
Parking: Can be tight and limited spaces
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Great burgers, elbow deep in fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Bacon Cheeseburger
Love five guys and their great fries and burgers....
Atmosphere: 4
Food: 5
Service: 5
Excellent customer service from Wren. Clean restaurant and freshly made!
Atmosphere: 4
Food: 5
Service: 5
This location never ceases to impress with customer service. Thank you Alyssa C and team for assisting me when I placed my order at the wrong location today. You really went above and beyond to make it right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger
Food was good. But the amount for the price I pay is absurd. $6.41 for a regular fry which is basically a small because this staff doesn't put the extra fries in like they're supposed to.
Atmosphere: 2
Food: 4
Service: 3
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