Red lobster is definitely trying to up their game. The menu is simpler than before and the food is far more consistent. We found the dessert way too sweet. Their cocktails are good, but can certainly use some tweaks. Their steaks were never their main draw, and it still isn't, so avoid it if you can. It has been years since we went to Red Lobster and now we have gone twice in as many months. Looking forward to going again soon.
Atmosphere: 5
Food: 5
Service: 5
Alek Karosas
Nicois, the server, was great. Good service
Atmosphere: 5
Food: 5
Service: 5
William Rosario
Gabby was absolutely amazing. Great waitress. Will come back here to ask for her
Atmosphere: 5
Food: 5
Service: 5
Armando Davis
Don’t forget about my food my salad
Atmosphere: 2
Food: 2
Service: 2
Randy
My experiences at Red Lobster have consistently been positive. The cuisine is flavorful, and the staff demonstrates exemplary service, ensuring that all patrons are well-attended to. Their commitment to customer satisfaction is evident in their friendly demeanor, which creates a welcoming atmosphere. Consequently, visitors can feel comfortable and valued during their dining experience.
Monarch53 SU
Our server Quan was great! Had a fun time with family, mom's favorite place to go for her birthday meal.
Atmosphere: 4
Food: 5
Service: 5
Michael Ladd
Great dining experience My server was very friendly, very professional and very attentive.
Atmosphere: 5
Food: 5
Service: 5
Bekka
Nico was excellent! He made our dinning experience wonderful. He's a wonderful server who is very attentive to the customers needs.
Atmosphere: 5
Food: 5
Service: 5
Michael Whitty
Food was pretty good and are waitress Radwaa was nice and accommodating will definitely be back soon
Atmosphere: 5
Food: 4
Service: 5
Vanessa Harris
I’ve always said that you can taste the difference from between now to about 4-5 years ago before they changed the kitchen staff and hired better cooks. The food is usually great and the staff is never disappointing. Today, the biscuits served to us were cold… we told our server Vanessa who immediately got a fresh batch with no problem. She was pleasing to be served by, very nice, respectful and sweet. We received our appetizers which were great. Then our Entrees. The Manager, short Caucasian woman, dark hair, blue eyes, always has hair up - walks by and asks how our food is. We got our food about 10m prior and I HAD NOT touched my steak yet BUT we told her it’s good - which it was! My broccoli was great, the loaded potato was good, the lobster tail 👍🏽, my drinks were great - the passion colada always is….what was wrong???? I Finally got to my steak. I asked for my steak to be cooked MEDIUM RARE. Vanessa repeated it back as any server would. I cut my steak open in three sections . It was dry and cooked fully through, WELL DONE. I continued eating everything else as I waited for Vanessa to make another round. We hadn’t seen her for some time so we asked another server to grab her. She came out after about 15-20 mins later and we told her the steak was not cooked per my request. We asked her if it was possible to just take the steak off. (Because I hadn’t eaten it and having a new one cooked wouldn’t suffice because I was already full eating everything else while waiting) Vanessa apologizes and leaves with the food and says she’s asked the manager to remove it. I’m thinking remove the steak (percentage of the meal). All of a sudden you hear…”IT WAS VANESSA’S, NO VANESSA’S!!!! THEY LIED”…screaming from top of her lungs in the kitchen. I asked Vanessa if she got in trouble and of course she denied with a smile. No one lied ma’am, had you played your managerial role and came over and asked what the issue was with the meal yourself, we’d have told you everything else was fine, as we initially said, the issue was my steak seemed like it was reheated to well done. Instead of medium rare and still steaming like it usually is when I eat there. My meal was removed in full which I am grateful for, but why remove it if you wanna disgrace everyone’s dinner with yelling and screaming and berating at the staff saying someone is lying. It was rude and disgusting. We did however leave Vanessa a 30% tip for HER service.
The customer service made this experience five stars. Thanks, Quan! Superb!
Atmosphere: 4
Food: 4
Service: 5
Judy Villa
Lovely server, Radwaa, was very attentive. Checked on our satisfaction and promptly brought our food and extra requests. Crunchy flounder was excellent.
Red lobster is definitely trying to up their game. The menu is simpler than before and the food is far more consistent. We found the dessert way too sweet. Their cocktails are good, but can certainly use some tweaks. Their steaks were never their main draw, and it still isn't, so avoid it if you can. It has been years since we went to Red Lobster and now we have gone twice in as many months. Looking forward to going again soon.
Atmosphere: 5
Food: 5
Service: 5
Nicois, the server, was great. Good service
Atmosphere: 5
Food: 5
Service: 5
Gabby was absolutely amazing. Great waitress. Will come back here to ask for her
Atmosphere: 5
Food: 5
Service: 5
Don’t forget about my food my salad
Atmosphere: 2
Food: 2
Service: 2
My experiences at Red Lobster have consistently been positive. The cuisine is flavorful, and the staff demonstrates exemplary service, ensuring that all patrons are well-attended to. Their commitment to customer satisfaction is evident in their friendly demeanor, which creates a welcoming atmosphere. Consequently, visitors can feel comfortable and valued during their dining experience.
Our server Quan was great! Had a fun time with family, mom's favorite place to go for her birthday meal.
Atmosphere: 4
Food: 5
Service: 5
Great dining experience My server was very friendly, very professional and very attentive.
Atmosphere: 5
Food: 5
Service: 5
Nico was excellent! He made our dinning experience wonderful. He's a wonderful server who is very attentive to the customers needs.
Atmosphere: 5
Food: 5
Service: 5
Food was pretty good and are waitress Radwaa was nice and accommodating will definitely be back soon
Atmosphere: 5
Food: 4
Service: 5
I’ve always said that you can taste the difference from between now to about 4-5 years ago before they changed the kitchen staff and hired better cooks. The food is usually great and the staff is never disappointing. Today, the biscuits served to us were cold… we told our server Vanessa who immediately got a fresh batch with no problem. She was pleasing to be served by, very nice, respectful and sweet. We received our appetizers which were great. Then our Entrees. The Manager, short Caucasian woman, dark hair, blue eyes, always has hair up - walks by and asks how our food is. We got our food about 10m prior and I HAD NOT touched my steak yet BUT we told her it’s good - which it was! My broccoli was great, the loaded potato was good, the lobster tail 👍🏽, my drinks were great - the passion colada always is….what was wrong???? I Finally got to my steak. I asked for my steak to be cooked MEDIUM RARE. Vanessa repeated it back as any server would. I cut my steak open in three sections . It was dry and cooked fully through, WELL DONE. I continued eating everything else as I waited for Vanessa to make another round. We hadn’t seen her for some time so we asked another server to grab her. She came out after about 15-20 mins later and we told her the steak was not cooked per my request. We asked her if it was possible to just take the steak off. (Because I hadn’t eaten it and having a new one cooked wouldn’t suffice because I was already full eating everything else while waiting) Vanessa apologizes and leaves with the food and says she’s asked the manager to remove it. I’m thinking remove the steak (percentage of the meal). All of a sudden you hear…”IT WAS VANESSA’S, NO VANESSA’S!!!! THEY LIED”…screaming from top of her lungs in the kitchen. I asked Vanessa if she got in trouble and of course she denied with a smile. No one lied ma’am, had you played your managerial role and came over and asked what the issue was with the meal yourself, we’d have told you everything else was fine, as we initially said, the issue was my steak seemed like it was reheated to well done. Instead of medium rare and still steaming like it usually is when I eat there. My meal was removed in full which I am grateful for, but why remove it if you wanna disgrace everyone’s dinner with yelling and screaming and berating at the staff saying someone is lying. It was rude and disgusting. We did however leave Vanessa a 30% tip for HER service.
Restaurantji Recommends
Nico was on top of it and the food was great
Atmosphere: 5
Food: 5
Service: 5
Nico was very nice and attentive! Thanks.
Atmosphere: 5
Food: 5
Service: 5
Nico was great
Atmosphere: 5
Food: 5
Service: 5
The customer service made this experience five stars. Thanks, Quan! Superb!
Atmosphere: 4
Food: 4
Service: 5
Lovely server, Radwaa, was very attentive. Checked on our satisfaction and promptly brought our food and extra requests. Crunchy flounder was excellent.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheddar Cheese Biscuit
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