The Hook and Ladder

I gave them 5 stars for closing down. New management has taken over since then, thankfully.

Atmosphere: 1

Food: 1

Service: 1

Best pizza i have ever had :) loved this

Atmosphere: 5

Food: 5

Service: 5

The fare was fair. Fries were soggy and I ordered a burger done Medium, recieved it done well. Was told beer was 4$, charged 5$. Waited way too long for a subpar meal and to be misinformed and overcharged.

Atmosphere: 2

Food: 3

Service: 2

The wings suckk

Great burgers

Great atmosphere and service. Great karaoke DJ

Terrible service. After 40 min, I had to go up to the hostess desk and ask where our food was. Our cold soggy entree came out, with the appetizer to follow. The food was so salty I took 2 bites and couldn’t eat it

The fare was fair. Fries were soggy and I ordered a burger done Medium, recieved it done well. Was told beer was 4$, charged 5$. Waited way too long for a subpar meal and to be misinformed and overcharged.

Atmosphere: 2

Food: 3

Service: 2

Affordable for large group parties. Soundproof private area. Dinning furniture should be updated. Friendly staff.

The food wasn't great but customer service was excellent. I got order to go so can't rate atmosphere. There should be a n/a option on these reviews.

Atmosphere: 1

Food: 1

Service: 5

The fare was fair. Fries were soggy and I ordered a burger done Medium, recieved it done well. Was told beer was 4$, charged 5$. Waited way too long for a subpar meal and to be misinformed and overcharged.

Atmosphere: 2

Food: 3

Service: 2

Awesome place, great food and great people along with amazing service! I highly recommend!!!

Awesome place! Excellent food and drinks, and the Staff treat you like family! Love this place!

Good food, biggest plate of nachos we have ever seen. Great place.

There's a lot of improvement needed. First, there's no road signage and it can't be seen from the road; it's in a Best Western that's set back from the road and also not really visible. There are only like 5 parking spaces near the entrance otherwise you have to use the hotel lot. The inside of the restaurant is nice, clean, had comfortable seats, and maintained the firefighter theme. Unfortunately the AC was set to freeze, but otherwise the interior was nice.The service was really bad though. I went in as part of a group of 4 and there were only 2 people at the bar. We were introduced to our waiter immediately but he was extremely ineffective especially given how dead the place was. The whole time he tried to be too chummy, insisted he had our order by memory, forgot my drink, forgot to put in my food order, when he came to say the food would take a little longer I asked for another drink which he promptly forgot. The food was alright at best - basically just bar food and the fries were very soggy. When I got my first beer he poured rhe bottle into a glass but just dumped it straight in so it was all head and there was about a third of a bottle left, then tried to say that 'that's how IPAs pour' (I didn't let him pour the second). To top it off, towards the end he PULLED UP A CHAIR TO OUR TABLE and started talking to one of our party about how he wanted to make the place better and asking for feedback. We had plenty to give but what he did was weird and made everyone uncomfortable.