Baskin-Robbins
458 Westport Ave, Norwalk
(203) 846-2908
Recent Reviews
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This is a drive-through 24 hour location with a Dunkin attached. That is the only thing that really stands out with the location.
Atmosphere: 3
Food: 3
Service: 4
bro with the glasses and spanish accent is him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast
I didn’t get what I ordered, they just made up an order, tried calling them and no one picked up the phone.
Food: 1
Service: 1
gave me severe food poisoning, waited about 20 mins for order that usually takes 2 minutes
Food: 1
Service: 1
gave me severe food poisoning, waited about 20 mins for order that usually takes 2
Food: 1
Service: 1
I went to Baskin Robbins twice this past week and had an annoying experience both times. My first time the staff were playing around like little children. They were screaming so loud the person taking my order couldn’t hear what I was saying. I had to ask them to quiet down. My second time I ordered rum raisin ice cream thinking that they had it with a sign posted, then I was told it was snickers and they put the wrong sign there. Very deceiving to customers! The guy didn’t remove the sign like he should have, However the ice cream I got was good and I wasn’t overcharged. Still, I don’t intend to go there for ice cream again until further notice. Possibly never.
My significant other and I TRIED to have a cozy movie night in so we ordered Uber eats ice-cream sundaes to the house. We ordered cookie dough layered sundaes and instead got HALF a cup of PLAIN VANILLA ICE CREAM. We drove over to Baskin Robins to notify the employee of the error at which point a male came to the window and stated “sorry we didn’t have what you ordered”. I explained to him that I paid $18.00 through Uber for the order and questioned how he could charge that price for HALF a cup of plain vanilla ice cream. As an employee you should have the common sense and decency to contact us (via number provided in Uber eats) OR cancel the order so the charge doesn’t go through. Pure laziness. Will not give business any further.
Worst ice cream place ever. They had nothing we tried to order. Not the first time!!
Very rude employees. Watched them disrespect and make facial jesters at a customer. Totally rude. I left after watching that behavior.
Should be zero stars.
Restaurantji Recommends
Horrible place ever!
This place is the worst. The drive thru line takes forever, every single day. They always tell you they're "out of" whatever you ask for especially if it's ice cream. Cookies n cream? "We're out" You want a milkshake? "Oh sorry all 3 of our blenders are not working" Come on. It's THE WORST! And the place inside is so h a mess now! Idk what happened.
Service is awful, the staff is rude they are always saying they don't have a drink that I request because no one wants to make it. JUST SIMPLY RUDE AND i AM FILING A COMPLAINT!!!
Nice place to have both of best hot and cold, tried new strawberry pink and jamaican walnut fudge ice-cream was amazing, Baskin Robin's has good varieties of ice-creams.And friendly staff is added value.And all you can also get it as drive through also.
People working there were wearing their masks under their nose!!!!
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