Went there for lunch, bought three pieces. The chicken was not cooked, still red on the inside. It was a complete turn off. Wasted my money and I was still hungry.
Atmosphere: 3
Food: 1
Service: 3
Glenny De La Cruz
This has to be the slowest fast food place in the whole norwalk even if you pre order you find yourself stuck. Dont recommend if you’re out on lunch. Horrible establishment, horrible management is just horrible how they work
Atmosphere: 1
Food: 3
Service: 1
Paul K Benny
"The Great Chicken Heist of 2024"
Picture this: a freezing cold evening, a craving for chicken, and an unsuspecting optimist who just wanted a simple dinner. That’s me. I ordered online from KFC Norwalk, thinking this would be a quick and easy pick-me-up. Instead, I stumbled into what can only be described as a bizarre one-act play called “How Not to Run a Fast-Food Joint.”
It all started in the drive-thru, where I waited for 30 minutes—30 minutes—watching other cars come and go like I was the ghost of Colonel Sanders, destined to haunt the parking lot. When I finally reached the window, I was told they’d run out of chicken breasts. How does a chicken place run out of chicken breasts? That’s like a pizza joint running out of dough or a library running out of books.
They offered me chicken tenders instead, but not before making it feel like I was negotiating world peace. Their reluctance to hand over anything remotely chicken-like made me think I’d accidentally wandered into a vegan protest. They then dangled a glimmer of hope: if I waited 15 minutes, they could whip up fresh chicken breasts and they’d throw in a free drink. Feeling both hungry and slightly pitied, I decided to go inside. Surely, I thought, this would be faster. Oh, sweet summer child.
Inside, I was greeted not by the warm aroma of fried chicken but by the distinct scent of actual trash. It was like someone had decided to make "Dumpster Chic" their interior design theme. The manager, an older woman with the warmth of a DMV clerk on her third double shift, completely ignored me. For 30 more minutes, I stood there, becoming one with the smell, the cold, and my poor life choices.
When she finally acknowledged me, it wasn’t to apologize but to question why I’d come inside at all. “You could’ve just grabbed the tenders and left,” she said, as though I had interrupted her evening by expecting to receive my order. By this point, my soul had left my body, and I was floating above the counter, watching this disaster unfold like a bad reality show.
Thankfully, salvation came in the form of another employee who clearly moonlights as an angel. She saw the absurdity of my plight, handed me my food (tenders instead of the breasts I’d waited an hour for, but who’s keeping track?), and sent me on my way. I left without the free drink, without the drink that came with my meal, and without a shred of my dignity.
In hindsight, I regret not tipping the kind woman who helped me, but honestly, the smell had rewired my brain, and all I could think about was escape.
So here’s the moral of the story: KFC Norwalk is a place where time stops, trash lingers, and chicken breasts are rarer than unicorns. To the hero who saved me from eternal purgatory, thank you. To the manager, I hope you find joy someday. And to anyone else thinking of stopping here: maybe just roast your own chicken at home. Trust me, it’ll be faster—and smell better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Vasili Foundoukis
Very nice staff amazing people! But really slow wait time
Atmosphere: 5
Food: 5
Service: 2
Ariful Islam
The employees don’t care about customers are waiting, they don’t even acknowledge the customer
Atmosphere: 1
Food: 2
Service: 1
Kristina Lee
Employees were really nice!! However, there was water all over the floor with tables/chairs blocking it off (maybe a leak?)
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: 8 PC Tenders Only
B D
Horrible stuff they don’t care about customers at all waited 30 mins for 2 pcs chicken combo they said they are cooking I got my combo just cold and she didn’t wanna do anything she had attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
Marc
Very slow service and there's always something you can't make up going on. You can pick if you want to wait 20min to order drive through then 15min for it to be done (small driveway so your stuck if you enter) or 25min inside, always slow service which is odd given there are people running around working inside. Today's adventure was the soda machine coming apart (see photo). Sprite nozzle leaked soda water everywhere when you pressed it, the Baja blast nozzle blew right off the nozzle into the cup.
Part of the wait is probably due to all the people who need to come inside and get their orders corrected combined with the need to immediately check your own order once received.
Atmosphere: 2
Food: 3
Service: 1
Johnnie Sanchez
Real nice interior design and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Robert S
Only KFC for miles has forced me to go here for years. Always was and still is the worst KFC of all time. Slow, slow, slow. And they get the orders wrong 50 percent of the time. That goes for tacos too.
After placing the order 25 minutes beforehand the order wasn't ready like the app said. This place is busy, so it's understandable. The food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
Philip Chiaia
I love this place.
Food: 5
Service: 3
Recommended dishes: Chicken Little Combo
Thabani Trevor Dube
My favorite KFC
Parking: Wide space for bigger trucks
Kid-friendliness: Wide choice
Wheelchair accessibility: They’ve a ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Little Combo
AJ Hempstead
YUMMY YUMMY YUMMY but for fast food it's quite expensive so
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Ari Shah
The taco bell was awful. The service was good and the round table in the center led to rich conversation.
Vegetarian options: Vegetarian options are clearly designated on the menu
Went there for lunch, bought three pieces. The chicken was not cooked, still red on the inside. It was a complete turn off. Wasted my money and I was still hungry.
Atmosphere: 3
Food: 1
Service: 3
This has to be the slowest fast food place in the whole norwalk even if you pre order you find yourself stuck. Dont recommend if you’re out on lunch. Horrible establishment, horrible management is just horrible how they work
Atmosphere: 1
Food: 3
Service: 1
"The Great Chicken Heist of 2024"
Picture this: a freezing cold evening, a craving for chicken, and an unsuspecting optimist who just wanted a simple dinner. That’s me. I ordered online from KFC Norwalk, thinking this would be a quick and easy pick-me-up. Instead, I stumbled into what can only be described as a bizarre one-act play called “How Not to Run a Fast-Food Joint.”
It all started in the drive-thru, where I waited for 30 minutes—30 minutes—watching other cars come and go like I was the ghost of Colonel Sanders, destined to haunt the parking lot. When I finally reached the window, I was told they’d run out of chicken breasts. How does a chicken place run out of chicken breasts? That’s like a pizza joint running out of dough or a library running out of books.
They offered me chicken tenders instead, but not before making it feel like I was negotiating world peace. Their reluctance to hand over anything remotely chicken-like made me think I’d accidentally wandered into a vegan protest. They then dangled a glimmer of hope: if I waited 15 minutes, they could whip up fresh chicken breasts and they’d throw in a free drink. Feeling both hungry and slightly pitied, I decided to go inside. Surely, I thought, this would be faster. Oh, sweet summer child.
Inside, I was greeted not by the warm aroma of fried chicken but by the distinct scent of actual trash. It was like someone had decided to make "Dumpster Chic" their interior design theme. The manager, an older woman with the warmth of a DMV clerk on her third double shift, completely ignored me. For 30 more minutes, I stood there, becoming one with the smell, the cold, and my poor life choices.
When she finally acknowledged me, it wasn’t to apologize but to question why I’d come inside at all. “You could’ve just grabbed the tenders and left,” she said, as though I had interrupted her evening by expecting to receive my order. By this point, my soul had left my body, and I was floating above the counter, watching this disaster unfold like a bad reality show.
Thankfully, salvation came in the form of another employee who clearly moonlights as an angel. She saw the absurdity of my plight, handed me my food (tenders instead of the breasts I’d waited an hour for, but who’s keeping track?), and sent me on my way. I left without the free drink, without the drink that came with my meal, and without a shred of my dignity.
In hindsight, I regret not tipping the kind woman who helped me, but honestly, the smell had rewired my brain, and all I could think about was escape.
So here’s the moral of the story: KFC Norwalk is a place where time stops, trash lingers, and chicken breasts are rarer than unicorns. To the hero who saved me from eternal purgatory, thank you. To the manager, I hope you find joy someday. And to anyone else thinking of stopping here: maybe just roast your own chicken at home. Trust me, it’ll be faster—and smell better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Very nice staff amazing people! But really slow wait time
Atmosphere: 5
Food: 5
Service: 2
The employees don’t care about customers are waiting, they don’t even acknowledge the customer
Atmosphere: 1
Food: 2
Service: 1
Employees were really nice!! However, there was water all over the floor with tables/chairs blocking it off (maybe a leak?)
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: 8 PC Tenders Only
Horrible stuff they don’t care about customers at all waited 30 mins for 2 pcs chicken combo they said they are cooking I got my combo just cold and she didn’t wanna do anything she had attitude for no reason
Atmosphere: 1
Food: 1
Service: 1
Very slow service and there's always something you can't make up going on. You can pick if you want to wait 20min to order drive through then 15min for it to be done (small driveway so your stuck if you enter) or 25min inside, always slow service which is odd given there are people running around working inside. Today's adventure was the soda machine coming apart (see photo). Sprite nozzle leaked soda water everywhere when you pressed it, the Baja blast nozzle blew right off the nozzle into the cup.
Part of the wait is probably due to all the people who need to come inside and get their orders corrected combined with the need to immediately check your own order once received.
Atmosphere: 2
Food: 3
Service: 1
Real nice interior design and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Only KFC for miles has forced me to go here for years. Always was and still is the worst KFC of all time. Slow, slow, slow. And they get the orders wrong 50 percent of the time. That goes for tacos too.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
After placing the order 25 minutes beforehand the order wasn't ready like the app said. This place is busy, so it's understandable. The food was hot and fresh!
Atmosphere: 5
Food: 5
Service: 5
I love this place.
Food: 5
Service: 3
Recommended dishes: Chicken Little Combo
My favorite KFC
Parking: Wide space for bigger trucks
Kid-friendliness: Wide choice
Wheelchair accessibility: They’ve a ramp
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Little Combo
YUMMY YUMMY YUMMY but for fast food it's quite expensive so
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
The taco bell was awful. The service was good and the round table in the center led to rich conversation.
Vegetarian options: Vegetarian options are clearly designated on the menu
Atmosphere: 3
Food: 1
Service: 5
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