Nice location but frosty service. Pastries just ok, not too many options, overpriced coffee. Sad because the location is great but vibe not cozy and friendly.
Atmosphere: 4
Food: 3
Service: 1
catherine rehwinkel
Stopped by for lunch while waiting out a service appointment at the dealership 5 minute away. Very pleasant & tasty food. Cozy fireplace, nice people, classy atmosphere. Flat white was aces and the fig mascarpone tartine was excellent.
Atmosphere: 5
Food: 5
Service: 5
Vickie Sawyer
Had an exceptionally unfortunate experience with our little family of four and our family friend. The coffee took quite some time and was ok. The best part was the flower cart in front of the store. She was absolutely lovely.
Atmosphere: 2
Food: 3
Service: 1
Siarra Lynn
Had an AWFUL experience at this coffee shop. I came with some family friends to grab hot chocolate for their little ones to hold in some OUTDOOR pictures. While we waited (10 minutes for their two hot chocolates when it wasn’t even busy since we got there before opening), the kids were talking and laughing with eachother at a table so I took two- yes, TWO photos of them. The “manager” was so rude in his choice of words and delivery, telling us to call ahead and we can rent out the place if we wanted to do photos? We weren’t planning on doing photos in the store, I just so happened to capture two images of the kids living in the moment before we went outside on a walk, ON PUBLIC PROPERTY to take photos of the children bundled up. I hate that we even gave them business in buying their drinks, but we will be sure to never go back.
Service: 1
Karina D
I wish I could give more than 5 stars! The staff are absolutely AMAZING! Each and every single one of them, especially Oliver, Marianna, Maria, Ian, Juan, Johnny, the women in the kitchen, the event manager, the owner. They have the absolute best customer service and working atmosphere I’ve ever witnessed! ANYWHERE! Everyone has a smile on their faces, they’re kind, extremely helpful. They are very hard workers and you can tell that they enjoy their jobs and their customers. I also overheard many customers talking about how wonderful the staff is as well. The croissants are amazing, their food looks like plates of art I saw some of the items other people were ordering and I was in awe. The community that comes here is amazing. The fall foliage is such a great accent to the already amazing and warm welcoming feeling you get by coming to this wonderful cafe. I would absolutely recommend!! It was a lovely experience.
Atmosphere: 5
Food: 5
Service: 5
Wes T
Food was great, atmosphere was perfect, and the coffee was solid. But the best part of our experience was the barista / server, Oliver. Want to give him a special thank you for making our visit to Mercantile with our two dogs the most welcoming and stress- free one! Anytime he wasn’t too busy behind the counter, he was giving our girls treats and making sure they had clean water on what was a very hot day. Oliver’s hospitality and kindness made our day, and gave us a new spot to go enjoy lunch with our dogs. Thank you, Oliver& Mercantile!
Atmosphere: 5
Food: 5
Service: 5
Kristen Waddington
Why haven’t I discovered this place before omg?!?! Best coffee, wonderful vibe. I will most certainly be back!!!
Atmosphere: 5
Food: 5
Service: 5
Samuel Wenninger
Solid La Colombe coffee at a quaint, airy, and spacious location that includes multiple types of seating, an outdoor space, and a small shop. It was very quiet and peaceful on a Thursday afternoon. The baristas were friendly and provided some recommendations for other coffee places to explore in the area upon learning of our interest in good quality specialty coffee. The chocolate chip cookie, an attempt to mimic Lavain as stated in the name, was very unique but mostly bland. The dough had minimal flavor, so I felt like eating chocolate chips. The cookie wasn't sweet or savory and lacked a good salt balance (that is to say, there wasn't one either way). The affogato I had was solid, though the ice cream wasn't anything special. The espresso served over top was extracted well and complimented the vanilla ice cream perfectly, so despite not having the highest quality coffee or ice cream, the end result was tasty. Deserves an extra star for the ambiance, location, and atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Danielle Walker
Great cafe environment and the food is so delicious. Lots of gluten free menu options as well!
Corinne Makar
So cute and the barista/staff were so friendly and kind!
So warm and welcoming. Best coffee I have ever had since being on vacation. Great views, even just to take a walk down the road to the bridge
geri schurr
I am looking forward to going back !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Chickpea Hummus
Derek Seiple
I’ve never had a coffee old fashioned before but it was great!
Atmosphere: 5
Service: 5
Katie Vinten
Oliver and Johnny at Mercantile are beyond special. We have relocated and I can honestly say the thing we miss the most about living in CT is this beautiful place and these two beautiful souls. Not only do they welcome you with a smile, their service is the literal best. The food is amazing, but the most impressive aspect are thede employees. They make their customers feel like family. No other place in the area can replicate it (honestly haven’t found it in TN yet!) Every establishment should strive to provide this quality food and service. Mercantile truly sets the bar. If you haven’t been yet, do yourself a favor and walk through those doors!
Atmosphere: 5
Food: 5
Service: 5
D G
Such a wonderful place. I went there yesterday. OMG! Super Clean, beautifully designed, super cozy. Jhonny, the Barista, made me one of the best cappuccino in my life. Excellent Customer Service. Highly recommend. Thank you Jhonny!!! you made my day. I’ll be back for sure!
Nice location but frosty service. Pastries just ok, not too many options, overpriced coffee. Sad because the location is great but vibe not cozy and friendly.
Atmosphere: 4
Food: 3
Service: 1
Stopped by for lunch while waiting out a service appointment at the dealership 5 minute away. Very pleasant & tasty food. Cozy fireplace, nice people, classy atmosphere. Flat white was aces and the fig mascarpone tartine was excellent.
Atmosphere: 5
Food: 5
Service: 5
Had an exceptionally unfortunate experience with our little family of four and our family friend. The coffee took quite some time and was ok. The best part was the flower cart in front of the store. She was absolutely lovely.
Atmosphere: 2
Food: 3
Service: 1
Had an AWFUL experience at this coffee shop. I came with some family friends to grab hot chocolate for their little ones to hold in some OUTDOOR pictures. While we waited (10 minutes for their two hot chocolates when it wasn’t even busy since we got there before opening), the kids were talking and laughing with eachother at a table so I took two- yes, TWO photos of them. The “manager” was so rude in his choice of words and delivery, telling us to call ahead and we can rent out the place if we wanted to do photos? We weren’t planning on doing photos in the store, I just so happened to capture two images of the kids living in the moment before we went outside on a walk, ON PUBLIC PROPERTY to take photos of the children bundled up. I hate that we even gave them business in buying their drinks, but we will be sure to never go back.
Service: 1
I wish I could give more than 5 stars! The staff are absolutely AMAZING! Each and every single one of them, especially Oliver, Marianna, Maria, Ian, Juan, Johnny, the women in the kitchen, the event manager, the owner. They have the absolute best customer service and working atmosphere I’ve ever witnessed! ANYWHERE! Everyone has a smile on their faces, they’re kind, extremely helpful. They are very hard workers and you can tell that they enjoy their jobs and their customers. I also overheard many customers talking about how wonderful the staff is as well. The croissants are amazing, their food looks like plates of art I saw some of the items other people were ordering and I was in awe. The community that comes here is amazing. The fall foliage is such a great accent to the already amazing and warm welcoming feeling you get by coming to this wonderful cafe. I would absolutely recommend!! It was a lovely experience.
Atmosphere: 5
Food: 5
Service: 5
Food was great, atmosphere was perfect, and the coffee was solid. But the best part of our experience was the barista / server, Oliver. Want to give him a special thank you for making our visit to Mercantile with our two dogs the most welcoming and stress- free one! Anytime he wasn’t too busy behind the counter, he was giving our girls treats and making sure they had clean water on what was a very hot day. Oliver’s hospitality and kindness made our day, and gave us a new spot to go enjoy lunch with our dogs. Thank you, Oliver& Mercantile!
Atmosphere: 5
Food: 5
Service: 5
Why haven’t I discovered this place before omg?!?! Best coffee, wonderful vibe. I will most certainly be back!!!
Atmosphere: 5
Food: 5
Service: 5
Solid La Colombe coffee at a quaint, airy, and spacious location that includes multiple types of seating, an outdoor space, and a small shop. It was very quiet and peaceful on a Thursday afternoon. The baristas were friendly and provided some recommendations for other coffee places to explore in the area upon learning of our interest in good quality specialty coffee. The chocolate chip cookie, an attempt to mimic Lavain as stated in the name, was very unique but mostly bland. The dough had minimal flavor, so I felt like eating chocolate chips. The cookie wasn't sweet or savory and lacked a good salt balance (that is to say, there wasn't one either way). The affogato I had was solid, though the ice cream wasn't anything special. The espresso served over top was extracted well and complimented the vanilla ice cream perfectly, so despite not having the highest quality coffee or ice cream, the end result was tasty. Deserves an extra star for the ambiance, location, and atmosphere.
Atmosphere: 5
Food: 4
Service: 5
Great cafe environment and the food is so delicious. Lots of gluten free menu options as well!
So cute and the barista/staff were so friendly and kind!
Atmosphere: 5
Service: 5
Restaurantji Recommends
So warm and welcoming. Best coffee I have ever had since being on vacation. Great views, even just to take a walk down the road to the bridge
I am looking forward to going back !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Chickpea Hummus
I’ve never had a coffee old fashioned before but it was great!
Atmosphere: 5
Service: 5
Oliver and Johnny at Mercantile are beyond special. We have relocated and I can honestly say the thing we miss the most about living in CT is this beautiful place and these two beautiful souls. Not only do they welcome you with a smile, their service is the literal best. The food is amazing, but the most impressive aspect are thede employees. They make their customers feel like family. No other place in the area can replicate it (honestly haven’t found it in TN yet!) Every establishment should strive to provide this quality food and service. Mercantile truly sets the bar. If you haven’t been yet, do yourself a favor and walk through those doors!
Atmosphere: 5
Food: 5
Service: 5
Such a wonderful place. I went there yesterday. OMG! Super Clean, beautifully designed, super cozy. Jhonny, the Barista, made me one of the best cappuccino in my life. Excellent Customer Service. Highly recommend. Thank you Jhonny!!! you made my day. I’ll be back for sure!
Parking: It’s super cute
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caffe Latte Cappuccino Creme Brulle Tiny Desserts
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