Starbucks
524 Connecticut Ave, Norwalk
(475) 289-5167
Recent Reviews
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It's not necessarily the staff's fault that some customers decide to be on the phone speaker, either while waiting for their order or while enjoying it as they sit at the table. However, the manager should be allowed to say something to these folks. Inclusion, since Starbucks is all about that, shouldn't mean that every rude person out there deserves the perks of a business like this.
Atmosphere: 3
Food: 4
Service: 4
Found a disgusting hair sticking out of the drink through the mouth hole of my iced tea when I took my first sip. It was a curly red hair from the woman who served me my drink. Despite me gagging on her hair all they did was offer to remake the drink and I had to demand a refund despite that being an obvious health code violation… this location is not nice or as good as most other Starbucks in the area would recommend going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
I don't know what's wrong with this Starbucks that I was in, in this store on Connecticut Ave., I stood at the checkout for several minutes and no one asked me what I needed, so I went to Dunkin and everything at Dunkin was delicious.
Atmosphere: 4
Food: 3
Service: 3
La señorita estaba apurada xq estaban cerrando. Nunca fue amable y solo decia q ya eran las 6 q estaba cerrando . Muy mala actitus
Dietary restrictions: Ok
Atmosphere: 4
Food: 3
Service: 1
Always friendly and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda & Egg Sandwich
The team here is always super friendly. Thank you!!
Food: 5
Service: 5
I never seen so many I don’t care attitudes I’m a normal deliver person and everybody just looking at me laughing cursing amongst each other talking just to not have my delivery order and gave it to someone else but looking at my like I’m
Stupid ridiculous
Atmosphere: 1
Food: 1
Service: 1
I go to this location every week, so I’m actually shocked I had such a nasty encounter today. I was given a "recovery card" for a sold out grilled cheese ($7).. I go inside to use it & it only takes off $4 so the first person ringing me up didn't know what to do because I questioned why I was only getting $4 off & not $7. They call another worker over & she basically did the same thing over & I said the same thing to her that I did to him. She immediately gets defensive & repeats the total.. & again I said the grilled cheese was $7, I paid $7.. She then rips the sticker off the card (like I wouldn't notice) & says in a RAISED tone "oh they gave u this for the grilled cheese? It only has $4 on it, what do u want? U want it for free?!” I was so taken aback at the rudeness, it was honestly disturbing. There was no need for that unprovoked hostility.
Atmosphere: 3
Food: 3
Service: 1
Best coffee around
Atmosphere: 5
Food: 5
Service: 5
Shoutout to the staff here, they really hustle! Especially Oliver ?
Service: 5
Restaurantji Recommends
I only come here because it’s the closest Starbucks on my way to work. But I will not be coming here anymore, it’s a waste of money with the zero effort they put in when making my drink. Sometimes when I get an iced green tea it’s warm at the bottom because the employees can’t be bothered to shake my drink. And other times when I order a coffee with vanilla sweet cream cold foam there is barely anything, yet I am paying 1.50$ for cold foam… not to mention when I pull up in the drive thru it’s always “that’ll be 8$” no hi, good morning, or thank you. Just terrible attitudes and employees always seeming upset/ like they can’t be bothered. The manager Oliver is very rude as well and unhelpful, with a terrible attitude
Atmosphere: 1
Food: 1
Service: 1
Shoutout to the staff here, they really hustle! Especially Oliver ?
Service: 5
Used to be a pretty good location, I have no idea what happened to this place within the last 2 months. But now when I come here every time without fail they mess up my drink. Literally every time, all the workers are too miserable to care and it shows. Management seriously needs to do better or just completely change managers at this point because the store has gone so far down hill from what it used to be.
Atmosphere: 1
Food: 1
Service: 1
The coffee was hot and fresh. Not crowded, in and out!
Atmosphere: 5
Food: 5
Service: 5
Ordered a coffee to pick up in store before 9 pm and the staff forced us to go in line for drive through which was very long just because they were too lazy to hand us the coffee as in store order which is what we selected.
Atmosphere: 1
Food: 1
Service: 1
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