Dairy Queen Grill & Chill

276 W Main St Ste 6, Norwich
(860) 887-7996

Recent Reviews

Jazzy Williams

Would not go back

Atmosphere: 1

Food: 1

Service: 1

Sean W Patterson

Fast and friendly staff. Very busy drive thru.

Atmosphere: 5

Food: 5

Service: 5

Carlos Aponte

GREAT PLACE AND THE SERVICE IS

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili Cheese Dog & Fries, Chocolate Cone with Sprinkles, Breaded Chicken Sandwich, Burger, Hot Fudge, Grilled Chicken Salad

S R (Desiree peach)

It's was free cone day ? I got a flamethrower but it was too spicy this time maybe I'm getting weak lol the fries are usually overly salted and soft like they sit for a while but overall isn't terrible

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Cheeseburger, Burger, Cotton Candy Blizzard

Jeremie DeWitt

Got two blizzards and they were literally melted when we got them. There was no upside down for them since they would have went everywhere. Very disappointed

Atmosphere: 3

Food: 3

Service: 4

Mason Sposato

Food was really good, drive through line took forever to get through

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Banana Split, Burger

Augustino Gamelli

I had to do a double take when looking at the menu, the prices reflect I guess like 1998.?There’s no way a double cheeseburger is 2.99You might get the bun…I like good old DQ always have.They need to update their menu.ADG ||. Save room for Ice Cream

Richard Poe

Burgers better than BK or

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Burger, French Fries

Zach Irvine

Food is good. No free refills. Want sauce on your burger that's supposed to be there? Sorry, but you gotta take what you get or pay for more sauce. Oh, you want to get a refill on your drink? Sorry, but you gotta buy a new one..

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Burger

Crystal Vernon

We had a loss in our family and I wanted to cheer my sister up with a treat. The woman on the headset was not the friendliest and kept repeating to us that we would get charged extra for substitutions. For example, my sister wanted a peanut buster parfait with NO FUDGE, sub peanut butter. She frankly let us know that we would be charged as if we were adding peanut butter. I have been to dairy queens all over the country and never heard of not being able to swap something that simple. An up charge for a product that is more expensive is reasonable, but to completely charge for an added item when one is not being received is excess. Had she handled it kindly, we may have felt differently.In customer service you only get one chance to impact the guest and you never know what they're going through. We were treated as a nuisance when we simply wanted to have a moment of ease amidst our grief. ?

Kyle Toof

Just called to place an order to pick up... apparently they don't take call In oderes unless you're door dash or one of those services. Why? Why can all of them place phone orders but I can't? Give me one legitimate reason I have to come here and sit and wait for my order when I could just call it in. Absolutely ridiculous and unessesary. I'll wait for a reply as to why that makes any logical sense.

Atmosphere: 3

Food: 4

Service: 3

Vincent Rossi

Would not give us a refill I could not believe

Service: 1

Bernard Perez

Great place food ice cream.Parking: A lot of parking .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries, Strawberry

Ethan McMahon

Quest gave excellent and prompt service. Very kind and will be going back soon.

Atmosphere: 5

Food: 5

Service: 5

Mallie Robinett

Quest, the cashier, is my favourite. I wish he worked 24/7. Unfortunately, Quest does not, so this review is for Quest. 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries, Cheeseburger, Sandwich, Burger, Cotton Candy Blizzard

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