Five Guys
$ • Fast Food, Burgers
Hours:
15 Salem Turnpike, Norwich
(860) 889-5000
About Five Guys
Customers' Favorites
Five Guys Reviews
Unbelievable, they give me the first order wrong, I arrived home tired and hungry and seeing that makes me very angry. I call and ask for the man who speaks Spanish and they left me waiting, they never answered. My husband goes in person and asks for the order again because we want it hot and they wanted to give us one that was done. The man says that his wife took the order wrong… is it serious that I prepared it and dispatched it? He couldn't say sorry, what can I do to...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Five Guys is a build-your-own burger restaurant offering three types of burgers with one or two patties, toppings, hotdogs, and shakes. Their hand-cut fries can be prepared plain or with Cajun spice, and the staff is dedicated to details, taking requests into account, such as removing salt and seasoning. Customers often praise the quality of the food, describing the burger and fries as "BOMB." The restaurant provides a welcoming environment with easy wheelchair accessibility and plenty of room to move around. Employees like Robert and a helpful manager named Mathew go above and beyond to ensure a positive experience, even during late hours when staff are short-staffed. The "little" burger is enough for most, with a wide variety of toppings to choose from. Overall, the focus on customer satisfaction and good service makes it a popular spot for many.