Great Oak Pizza
704 W Thames St, Norwich
(860) 886-0093
Recent Reviews
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Nice place for pizza. Never disapoints.
Atmosphere: 5
Food: 4
Service: 5
Excellent pizza. I love the house special!
Atmosphere: 4
Food: 5
Service: 4
Haven’t been in in couple years Nick and staff disrespectful has high turnover food mediocre and price not worth or quality food
Atmosphere: 1
Food: 1
Service: 1
Great Oak is our go-to for take-out! Phenomenal food and service. Every time we walk in we are greeted immediately in a friendly way. Not only is every dish we get amazing, the staff goes above and beyond every visit. They always show appreciation of all customers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mozzarella Sticks, Pepperoni Pizza, Sauce, White Pizza, Onion Rings, Greek Salad, Philly Steak Grinder lg, Personal Pizza
The owner is always checking on your satisfaction with your meal. The food is great.
He even stayed open late for a group of us after a memorial service, offering us free rice pudding and taking the time out to chat about the person that had passed. Great Oak Pizza was one of her favorite pizza places.
I appreciate Great Oak Pizza❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Pepperoni Pizza
Great Oak Pizza is a nice and friendly environment, their food is amazing and the staff are kind and like family. Thank Nick and the rest of Great Oak Pizza staff for always being kind
Atmosphere: 5
Food: 5
Service: 5
I either dine in or do take out at least once a week. Always great service, great food and a great experience. The chicken parm is my favorite, but honestly I have never had a bad meal from great oak.
Atmosphere: 5
Food: 5
Service: 5
The entire staff and kitchen strive for perfection every day. A family business with class and culinary skill. Whether you order in or take out, their food never disappoints. The gyro platter is so flavorful and authentic. A Greek salad fit for a king. Keep up the great work!!
Atmosphere: 5
Food: 5
Service: 5
Great food, great family atmosphere, and great clientele.
Therefore the name Great Oak.
Calzone was my latest meal.
Delicious and enough for 3 more days of eating at home.
I highly recommend Great Oak Pizza.
Atmosphere: 5
Food: 5
Service: 5
I have been going to Great Oak for years and love the food. The staff are always very polite and welcoming. My favorite is the Special pizza but everything has always been fresh and delicious. Five star!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Pepperoni Pizza, Fish, Greek, Moussaka Pizza, Gyro, Philly Steak Grinder lg
Restaurantji Recommends
I don't work there. The behavior of your employee Marilyn that works there as a waitress is awful. She needs to stop talking about her personal life to customers and do her job...her behavior and paying attention to the customer if awful, unsatisfactory. Many people I know respect and trust me candidly. Lot's of local will be taking their money elsewhere. People and locals are tired of atmosphere in ur business. Ur employees need to take responsibility for their actions and be accountable. Customers don't want to hear yelling, unprofessional and deal with repetitive mistakes by ur employees. Many people within the area including me will not return due unprofessional at Great Oak Pizza in Norwich, CT. Now take that to the bank.
Amazing Food! Amazing People!
WOW!!! WOW!!! I couldn't believe what happened on Thursday 12/18/25 around 2:20 in the afternoon. I thought the owner was being kind to all customers at the beginning of my visit. A man walked in and picked up his order and the owner was sitting on the table and literally jumped toward the man and offered him a bag of any size chips. The man declined at first and the owner insisted he take any size bag and was showing him different flavored chips. He ended up taking a bag and left. The owner threw himself at the man and made him uncomfortable and I was very uncomfortable with that pathetic display. It was very hard to watch. I am beside myself. Then comes in another couple picking up their takeout order and they were offered a free dessert. They later accepted and left. Now mind you there was only me and and 2 ladies behind me in the whole restaurant at that time I was dining there. I am under the assumption the owner is showing some kindness during the holidays to all of his customers but boy was I wrong. I have been going there for a couple of years and I am certainly not a stranger. The place is small.
I have no problem with an owner giving customers free food especially around the Christmas holiday but you as an owner have to be fair to ALL customers present. I personally was wasn't offered ANYTHING. All I got was a loud waiter yelling across the room are you ready for your check. TONE IT DOWN. TOO LOUD. VERY UNPROFESSIONAL.
I DO NOT EVER EXPECT TO RECEIVE ANYTHING FOR FREE BUT WHAT I DO EXPECT IS TO BE TREATED WITH FAIRNESS AND RESPECT AND KINDNESS. I FELT SINGLED OUT, HURT, DEEPLY OFFENDED AND EXCLUDED BY YOUR GROSS CONDUCT AND THAT WAS A VERY TERRIBLE EXPERIENCE FOR ME. NOT AT ALL AN INCLUSIVE CULTURE THERE AS I FOUND OUT. GET ME OUT OF YOUR RESTAURANT ASAP!!!!!!
DO FOR ALL OR DON'T DO AT ALL.
Your place needs a serious update inside and out. And a deep cleaning also.
Atmosphere: 1
Food: 3
Service: 1
P The Greek salad is fresh and delicious. Always good food. I've been coming here over 30 years
Atmosphere: 5
Food: 5
Service: 5
Amazing food! All the staff were AWESOME! The food was so good we came back for more before we left town! Dessert’s were great! We will for sure be back on or next visit from Florida!
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