Jersey Mike's Subs

Employees were nice and friendly when I entered, but this store gets 2 stars because I proceeded to order 3 subs after a 7 hour Emergency room visit, I finally get home to eat (roughly 30 minutes away) there’s a hair in one of my subs. Not to mention I told them no to certain ingredients on one of my subs, and they still put them on my sandwich.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Sandwich

The sandwich is made right every single time! The best sub shop!

Food: 5

Service: 5

Half an hour after my online order was placed, my sub wasn’t even started and not a single thing on the grill. 5 people on staff. Got a refund and left.

The employees today don't value their jobs
just make your own at home!!! They do not follow directions to how you want your sandwich made like if they're going to eat it and you're going to pay for it.

Atmosphere: 1

Food: 1

Service: 1

i havent eaten the sandwich yet i think they lost it in the oven but the people are really nice and i'm having fun waiting in line :P

Jersey Mike's is a nice place to get a quick sandwich. The menu is extensive. Sometimes I have received too much lettuce on my sandwich; I now ask the staff to go light on the lettuce and juice. Wait time can be longer during traditional meal times. Only once did I have to wait for my order to be completed after I placed an online order. The Norwich location might be a training location, which would explain the high turnover of staff.

Atmosphere: 4

Food: 5

Service: 4

This is such a slow location that will skip over a hot sandwich order to continue doing cold subs sat for 10 mins and they never started my order so I left

Brought my Aunt for

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: The Original Italian, Ham and Provolone

Seriously the best employees ever! So sweet and personable, made my experience a 10/10! Will definitely be returning, by far the best jersey mikes in a 50 mile radius. Also have the best pickles imaginable, they’re otherworldly.

Atmosphere: 5

Food: 5

Service: 5

Excellence at its best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, The Super Sub

Food wasnt that great. Service was bad. Had to ask for certain things multiple times. Just overall not great experience.

Atmosphere: 3

Food: 2

Service: 1

Quick and friendly bite to eat… better than Subway’s rubbery sandwiches. We got the chicken blue cheese giant ?‍?? 10 out of 10 highly recommend!

Kid-friendliness: Big enough to bring your lil germ carriers (aka) children

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Best chain sub spot not even close the 13 is the go to the steak and chicken sandwich also dope and there turkey sub is underrated

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Jersey Mike's Famous Philly, Cheesesteak, The Original Italian, Turkey and Provolone, Sandwich, Chipotle Chicken Cheese Steak, Bottled Water, Cookie, Ham and Provolone, Chipotle Cheese Steak

The food is great, but placing a mobile order is pointless and outright frustrating. The last two times we have ordered ahead we ended up waiting almost 20 minutes for food. The first time we ordered over an hour ahead of pick up giving plenty of time, and the second time we just placed a regular order where we were given a 15 minute pick up time. I’ll note that it doesn’t seem to be a staffing issue as there were no less than 4 associates working but only two actively making orders. Also, the team working there has been extremely friendly and apologetic so I’m not intending for this to be a knock on them. That said, when people just walk in off the street to order and walk out with food before the order that was placed 20 minutes ago I have to think there is a break down somewhere in the process. We have ordered from other locations and not experienced these issues, so that leads to believe it’s a local process gap.Hopefully the owner/management team at this location provides the associates the tools and resources needed to be successful in the future…

Atmosphere: 2

Food: 5

Service: 2

Horrible service I have ever received here. Rude staff and very disrespectful. I will never return!

Atmosphere: 1

Food: 1

Service: 1