McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
78 Town St, Norwich
(860) 889-2741
About McDonald's
Customers' Favorites
McDonald's Reviews
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Very disappointed no milkshakes why?
Restaurant is poorly ran by an incompetent manager who doesn't even listen to the customers issues. Gave rude responses through drive thru and come to find out she's the manager on duty? 3/2/22. I wonder where the other managers are that used to run this exact location....was way better at running an operation whether it was busy or SLOW (LIKE TODAY). Could a real manager on duty contact me? Thanks.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers drive-thru, in-person dining, and delivery options. Food is reported to be hot when ordered in person, but delivery orders may arrive cold. Service is generally praised, with employees considered hard-working, respectful, and friendly. However, there have been isolated incidents of forgotten items in delivery orders. The reviewer from November 19, 2023, had an exceptional experience with their order being handled with care and efficiency. Customers enjoy the quick and efficient drive-thru service, often receiving smiles from the staff, although there is one manager noted for their less cheerful demeanor. On colder days, the restaurant is impressively warm and provides a good atmosphere for families, although some diners wish for a greater variety of vegetables. While the staff is generally pleasant, during busy times, it can feel like the line at the counter is not a priority, and a little acknowledgment would be appreciated.