Hyatt Regency Greenwich

Name: Hyatt Regency Greenwich
Address: 1800 E Putnam Ave, Old Greenwich, Connecticut, 06870, US
Telephone: (203) 637-1234
Price range: $$
Rating: 3.3

$$ • Pet Friendly, Gluten-Free

Hours:
1800 E Putnam Ave, Old Greenwich
(203) 637-1234

About Hyatt Regency Greenwich

The Hyatt Regency Greenwich offers a mixed experience for guests. While some visitors praise the friendly staff and comfortable accommodations, others note the hotel's dated facilities and maintenance issues. The guest rooms are described as clean but in need of refurbishment, with problems such as broken light bulbs, non-functioning refrigerators, and malfunctioning ice machines. Despite these drawbacks, the front desk staff receive recognition for their kindness and efforts to ensure a pleasant stay. The hotel's lobby is currently undergoing renovation, suggesting potential improvements in the future.

The hotel features a lovely restaurant that offers in-room dining and an on-site market for grab-and-go items. The spacious atrium provides a fun and inviting space for children to enjoy, especially when the pool and spa are in operation. Guests also appreciate the hotel's modern furnishings, large televisions, and convenient amenities like blackout curtains and adjustable lighting. The restaurant, including a bar located in the lobby/atrium area called Townsend bar, is a nice place to relax with a glass of wine or enjoy apps. The ambiance is enhanced by the fountain, natural lighting from the glass ceiling, and the lively activity around the hotel. Some guests found the food prices to be quite high, about three times more than usual. Overall, the Hyatt Regency Greenwich seems to offer a variable experience, with some visitors finding it a comfortable and enjoyable stay, while others are disappointed by the hotel's condition and maintenance. Despite the occasional crowded pools and sometimes dirty bathrooms, many guests feel the staff work hard to make the experience pleasant and even extraordinary.