McDonald's
1061 Boston Post Rd, Old Saybrook
(860) 388-6895
Recent Reviews
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I ordered from the mobile app and got a free chicken sandwich. I also ordered 40 chicken nuggets and they were done quickly and the man at the counter was friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets
We dined in. Took 15 plus minutes to get our order. When it came it was wrong and also bread on burger corner hard as rock. Most tables were dirty. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Food was better compared to recent McDonald’s I visited but employees were flat out rude. They were making rude comments to my friend and I as well as interrupting us when we were trying to order thinking they were hilarious. Read the room. Do not recommend unless absolutely necessary.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: French Fries
It's McDonald's
Atmosphere: 4
Food: 4
Service: 4
Polite crew, but they could clean the restroom more often.
Atmosphere: 3
Food: 4
Service: 4
It's like any other McDonald's. Nothing extraordinary
Atmosphere: 4
Food: 4
Service: 4
This is not a 24 hour McDonald’s Google please fix
Getting worse
Atmosphere: 1
Food: 1
Service: 1
Usual overpriced stiff burgers. Fries are ok. Hard to understand broken English over small order speakers.
Lately, they don't seem to add ketchup to takeout unless you ask. Not what made me go to McDonalds to begin with. Rateing go lower over time
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Cheeseburger
They barely speak English which requires the customer to repeat their order multiple times to get it right. Also very slow unless you have a simple order like one drink. Workers seem more focused on chatting with one another than providing a positive customer experience.
Restaurantji Recommends
This particular McDonald's is clean, and the food is good. I don't need to rebuild my sandwich. The meat is centered, and the bun is synchronized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Mcchicken, Chicken Mcnuggets
I frequently visit this McDonald's location, and I've always been very impressed by the service and consistently great food. However, the only reason why I am giving a 2-star review is because of this one recurring issue. Almost every night that I do visit, I witness teenagers misbehaving, littering, and generally discarding the cleanliness of the restaurant. Last night was particularly bad, there was trash and food thrown across the floor, countertops, and the tables. While I don't blame the employees for this, this needs to be addressed properly, and I hope something can be done to ensure a more pleasant experience for us customers.
Atmosphere: 2
Food: 5
Service: 5
They need to update their hours. This is not open 24 hours.
Clean, welcoming, and a pleasure to have lunch there.
Dietary restrictions: My chicken nuggets were chrispy but not greasy.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Mac
By FAR the worst McDonald’s location I’ve ever visited. The app is not configured at this location for breakfast. Extremely rude staff who do not care about customers. Stay away.
Atmosphere: 1
Food: 1
Service: 1
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