Im giving this place a one-star and they're lucky they got that. I called for prices and got a rude and obnoxious lady, which then proceeded to hang up on me mid sentence. Not even remotely interested in a comment from them.
Deborah P
Absolutely the best fish market around! The seafood here is consistently top quality — always fresh, always delicious, and sourced right from Rhode Island waters. You can truly taste the difference. Whether I’m picking up scallops, swordfish, or cod, everything is impeccably fresh and handled with care. The homemade stuffed clams and shrimp are delicious.
The staff are fantastic — friendly, helpful, and incredibly knowledgeable. They’re happy to answer questions, offer cooking tips, and even help you select the perfect piece based on what you’re craving.
It’s clear they take pride in what they do. This is the kind of place you look forward to visiting. A true gem for seafood lovers! Highly recommend.
Rebecca Mendez
Rudest employees I've ever experienced
Joseph Marchionna
Excellent local variety of seafood. I really appreciated the curated feel of the place. They didn’t try to overwhelm you with a bunch of farm raised product. Got local scallops, haddock, and clams. All delicious!
Leslee Weiss
Always fresh seafood, and always a smile. Family-owned business. I won't buy my seafood anywhere else!
Eric Masson
Best fresh local fish in the area. Lovely owner and friendly staff
Steve Sepo
I am a first-time customer, but Saybrook Seafood just became my first choice for quality seafood. The owner, Robin is very knowledgeable about all her products and she was extremely helpful in making sure that I bought only what I needed and not more than necessary for the number of guests. She could have easily let me buy as much as I thought I needed, but thanks to her putting my satisfaction above her total sale, she saved me a considerable amount of money! Thanks, Robin!
Oh, did I mention the quality of EVERYTHING I bought was fantastic? The cocktail shrimp were stunningly tasty and the smoked salmon was among the best I have ever had (and I've had a lot). I look forward to trying more of her tasty wares!
If you are looking for a seafood market you can trust, I strongly recommend Saybrook Seafood!
Christine Hammond
We have been going here at least once a week since late July and love the superior quality and service we receive. Fish is frequently on our menu at home. Wish we knew about this gem long ago! Keep up the good work Saybrook Seafood!
Bridget Bill
Fish is very fresh and flavorful but I have to leave this review and say that I found a few pin bones in a cod filet. Thank god I noticed them, that’s a major hazard.
Ron Lh
Great seafood selection, and the soups are always delicious ?.
I'm from out of town I've had the experience of being 5 minutes late calling them ahead of time to ask them if they would be willing to hold our order because we already put in a pre-order and they told me specifically they would never never asked someone to stay a minute over time. When is 4 minutes late when you call ahead and say please hold our order we're on our way. She was snippy rude and I don't know how they stay in business. Absolutely no customer service.
T S
Of all the terrific fish markets on the Ct and RI Shoreline-there is nothing outstanding about this one. There's fresh fish all over-"Fish" for one in Waterford is fantastic. Actually what's outstanding about Saybrook Seafood is their horribly rude customer service. I don't know what the deal is with the woman who waited on me - she had some bizarre chip on her shoulder. I have been coming here for years and depending who helps you out -well it's a place you'll return to or not. And I'm not. Their behavior is so weird. If they're just selling fish and take things so personally-why all the judgement and rudeness towards customers? How's that working out for you? I'll never return and will be happy to recommend where to go elsewhere to anyone that asks.
Michelle Reasoner
Excellent baked stuffed shrimp
Lisa
The best local fish around and great customer service!
Im giving this place a one-star and they're lucky they got that. I called for prices and got a rude and obnoxious lady, which then proceeded to hang up on me mid sentence. Not even remotely interested in a comment from them.
Absolutely the best fish market around! The seafood here is consistently top quality — always fresh, always delicious, and sourced right from Rhode Island waters. You can truly taste the difference. Whether I’m picking up scallops, swordfish, or cod, everything is impeccably fresh and handled with care. The homemade stuffed clams and shrimp are delicious.
The staff are fantastic — friendly, helpful, and incredibly knowledgeable. They’re happy to answer questions, offer cooking tips, and even help you select the perfect piece based on what you’re craving.
It’s clear they take pride in what they do. This is the kind of place you look forward to visiting. A true gem for seafood lovers! Highly recommend.
Rudest employees I've ever experienced
Excellent local variety of seafood. I really appreciated the curated feel of the place. They didn’t try to overwhelm you with a bunch of farm raised product. Got local scallops, haddock, and clams. All delicious!
Always fresh seafood, and always a smile. Family-owned business. I won't buy my seafood anywhere else!
Best fresh local fish in the area. Lovely owner and friendly staff
I am a first-time customer, but Saybrook Seafood just became my first choice for quality seafood. The owner, Robin is very knowledgeable about all her products and she was extremely helpful in making sure that I bought only what I needed and not more than necessary for the number of guests. She could have easily let me buy as much as I thought I needed, but thanks to her putting my satisfaction above her total sale, she saved me a considerable amount of money! Thanks, Robin!
Oh, did I mention the quality of EVERYTHING I bought was fantastic? The cocktail shrimp were stunningly tasty and the smoked salmon was among the best I have ever had (and I've had a lot). I look forward to trying more of her tasty wares!
If you are looking for a seafood market you can trust, I strongly recommend Saybrook Seafood!
We have been going here at least once a week since late July and love the superior quality and service we receive. Fish is frequently on our menu at home. Wish we knew about this gem long ago! Keep up the good work Saybrook Seafood!
Fish is very fresh and flavorful but I have to leave this review and say that I found a few pin bones in a cod filet. Thank god I noticed them, that’s a major hazard.
Great seafood selection, and the soups are always delicious ?.
Restaurantji Recommends
I'm from out of town I've had the experience of being 5 minutes late calling them ahead of time to ask them if they would be willing to hold our order because we already put in a pre-order and they told me specifically they would never never asked someone to stay a minute over time. When is 4 minutes late when you call ahead and say please hold our order we're on our way. She was snippy rude and I don't know how they stay in business. Absolutely no customer service.
Of all the terrific fish markets on the Ct and RI Shoreline-there is nothing outstanding about this one. There's fresh fish all over-"Fish" for one in Waterford is fantastic. Actually what's outstanding about Saybrook Seafood is their horribly rude customer service. I don't know what the deal is with the woman who waited on me - she had some bizarre chip on her shoulder. I have been coming here for years and depending who helps you out -well it's a place you'll return to or not. And I'm not. Their behavior is so weird. If they're just selling fish and take things so personally-why all the judgement and rudeness towards customers? How's that working out for you? I'll never return and will be happy to recommend where to go elsewhere to anyone that asks.
Excellent baked stuffed shrimp
The best local fish around and great customer service!
Best Shrimp Cocktail!!!
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