Bolo Bakery & Cafe

33 Whiting St, Plainville
(860) 410-4292

Recent Reviews

tony Dobek

Great food and plenty of it for a great price!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Sausage, Cup of Fresh Fruit, Breakfast Sandwich

Raymond Rexinger

Unfortunately the 1 star reviews are correct. This place must hate the phone because they almost never pick up and when they do they’ll put you on hold until you finally hang up and take your business elsewhere. A couple minutes is fine but, after 10 minutes, I’m done… not everyone has 30+ minutes to wait for simple breakfast meals to go, hence why we call in orders. Try picking up and being more attentive to your customers and your business will do better. Never forget the customers are the ones that are keeping your doors open.

Atmosphere: 2

Food: 3

Service: 1

Stuart D.

Although the prices are very good the food is just very bland and tasteless. Even the coffee is very lacking, disappointed for sure

Xhenette Koci

Completely blew my mind with the cake they made it was everything I asked for for my daughters birthday! And they are such nice people! Will definitely be a returning customer!

Ebony Serrano-Garcia

Not only are the cakes amazing and delicious the customer service is great. Thank you Bolo!

Ebony “Serrano” Garcia

Not only are the cakes amazing and delicious the customer service is great. Thank you Bolo!

Eric Hedglin

This should be your go-to spot for b-day cakes.The cake looked amazing and tasted even better...parents jumped at the opportunity to take the leftovers home.The ladies in the shop were very accommodating, super easy to work with, CREATIVE, and timely.*Sorry for the delayed review. It may be late, but it's very much deserved.

Jenny G

DO NOT GO HERE! The owner is incredibly rude and does not want your service. I’ve encountered this multiple times buying a cake for a relative. I try to give them the benefit of the doubt of the way they talk to people but it’s getting to the point where I’m fed up. They close on Saturday early so I figured I’ll call Sunday morning to order a cake for the following Saturday. She did not care she needed a full 7 day notice for a small 6” cake…. I was a day late, which if you wanted to make the customer happy and have the business wouldnt you take a small order like that? That is one of multiple encounters I have had with this company and there has been worse ones dealing with the owners attitude.

Alicia Butler

Made both my girls birthday cakes this year and they weren’t just picture perfect they were also delicious. Great customer service too.

Raymond Cosker

The cake was a show stopper. They went above and beyond, for a very fair price. The staff was very responsive, and friendly.

Anindya Bhattacharyya

Excellent Service…. i ordered cake for my daughter’s birthday and it was excellently crafted and designed. The cake was moist and overall delicious….. Kudos for the great job!!!

jill trentham

I had a beautiful cake for my daughter’s 1st birthday. Not only was it very tasty but it was also reasonably priced compared to other quotes I received. They were very easy to work with and I ordered within a week! I will be giving them my business again! Thank you Bolo Bakery!!

Julie Feeney

Ordered a cake for a baby shower and couldn’t have been happier with what Bolo created! Ordering process was smooth, they are very quick to respond to emails. I sent over the invitation and some inspiration photos and they created the most perfect cake. Way more elaborate than I expected, the Mommies to be were thrilled! It was also absolutely delicious. Moist cake, light filling and perfect buttercream! Several guests asked where it was from. They also delivered to our venue for no extra charge! Highly recommend!

Ali Holmes

I love this lil cafe . The food is good and the desserts are a treat. Don’t forget the fresh bread daily❤️

RealReview Now

First time ordering a custom cake from here based off the reviews. The woman who communicated with me via email was friendly and accommodating. I sent a picture of what I was hoping for. Upon pick up, the cake looked very close to what I asked, the colors were quite bright compared to the more pastel elegant colors I requested. They also added glitter to my cake which isn’t what I asked for. I’m an adult and it was quite childish. But it was pretty all the same. I ordered a vanilla cake with lemon filling and buttercream frosting. The cake was very soft and decadent. However, I think they accidentally added lemon in the cake as well and it should’ve been a vanilla cake. The lemon filling was just a lemon flavored whipped cream. The part of the cake I wasn’t fond of was the buttercream icing. It wasn’t that thick sweet creamy buttercream icing as you would expect. It was way overpowered by butter, hardly sweet, and left a dull bitter taste in your mouth. Part of that bitter taste might have been a contribution to the amount of food coloring they had to use to make those darker colors (again not what I asked for) … but the icing was a complete let down. I’m that person who will eat spoonfuls of icing. I want the sweet creamy thick delicious buttercream. This icing was not it. I only ate the filling. So with the vanilla cake being lemon, the colors being dark & glitter, and the complete icing let fail.. unfortunately I would not order here again. It’s too bad too, the cake was moist and airy. Just too many critical errors & this cake although just a cake was a very personal thing for me. I stressed that in the email.

Load More