Ordered a sourdough sandwich. It came hot but the bread is pretty burnt. I know accidents happen, especially during lunch rush hour. I would have appreciated some communication. I would have waited for a fresh sandwich, instead. I have to ask for an extended lunch to go spend more to get a different lunch.
The customer service here is terrible. The girls who work here are unprofessional, rude, and consistently mess up your orders. I usually get someone else's order, or they forget something. Management must address these issues immediately. On several occasions, I received undercooked bagels and food. The food is consistently cold. When I informed them that my order was incorrect, they gave me an attitude and became angry with me.
Atmosphere: 1
Food: 1
Service: 1
William Pulcini
been going to dd for year the app suck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Kayla R
Worst place ever!!!!!!! They don't fully cook their food. They always flip the donuts upside down in the bag to where you can't even enjoy the donut.. they staff is disrespectful especially this one girl susy their. Their management team is a joke.. the new manager is always late to his shifts in the morning by a half hour to hour... they dont clean the dining area every day nor do they clean the toilets/bathroom everyday either.. their muffins you eat are from the day before.. wouldn't come to this place for nothing..
Atmosphere: 1
Food: 1
Service: 1
Zach Freelancer
Idiot teenagers working here. Can’t even make a simple iced coffee.
Atmosphere: 1
Food: 1
Service: 1
GME AMC
Idiot teenagers working here. Can’t even make a simple iced coffee.
Atmosphere: 1
Food: 1
Service: 1
Lori
Was there late Sunday morning Memorial weekend. The young woman at the register had the most negative, unfriendly, dismissive energy and the most off-putting attitude. If I go back and she’s there I walk out. I’m friendly and polite and I tip well so it wasn’t me. She needs to deal with those hateful issues on her own time not in the customers face.
Carol Marques
Received the incorrect order
justin gentile
I have asked for ketchup up for four weeks now in a row with my breakfast sandwich every day I’ve got shafted I will forever have a dry breakfast sandwich due to lack of ketchup packets. It’s not that big of a deal, but it would’ve saved a lot of time they could’ve just put up like I requested. Or simply in the bag sincerely, behind ketchup packet Revolution committee
Firs time going to this dunkin and the services was horrible ? they took my order wrong and the hot chocolate takes just like water.
Atmosphere: 1
Food: 1
Service: 1
TBoucher
Went two hours before closing, asking for a hot chocolate and was told "the machine is down, and we actually don't have anything, my bad" What a joke of a business. And the best part is this happened two days In a row.
Atmosphere: 1
Food: 1
Service: 1
Aleksander Mscichowski
Possiblely one of my favorite Dunkins. Great Donuts and drinks! Would recommend to stop by.
Parking: A few spots maybe like 7 there with a nice bench!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Bagels
Souad Bouajaj
Always great service...fast....good food.....today was even greater so, Thank for those words....you really made my day.
Ordered a sourdough sandwich. It came hot but the bread is pretty burnt. I know accidents happen, especially during lunch rush hour. I would have appreciated some communication. I would have waited for a fresh sandwich, instead. I have to ask for an extended lunch to go spend more to get a different lunch.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Hash Browns, Muffins
Very welcoming and festive lobby
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee Roll, Dunkin' Lemonade Refreshers, Dunkin' Refreshers, Classic Donuts
The customer service here is terrible. The girls who work here are unprofessional, rude, and consistently mess up your orders. I usually get someone else's order, or they forget something. Management must address these issues immediately. On several occasions, I received undercooked bagels and food. The food is consistently cold. When I informed them that my order was incorrect, they gave me an attitude and became angry with me.
Atmosphere: 1
Food: 1
Service: 1
been going to dd for year the app suck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Worst place ever!!!!!!! They don't fully cook their food. They always flip the donuts upside down in the bag to where you can't even enjoy the donut.. they staff is disrespectful especially this one girl susy their. Their management team is a joke.. the new manager is always late to his shifts in the morning by a half hour to hour... they dont clean the dining area every day nor do they clean the toilets/bathroom everyday either.. their muffins you eat are from the day before.. wouldn't come to this place for nothing..
Atmosphere: 1
Food: 1
Service: 1
Idiot teenagers working here. Can’t even make a simple iced coffee.
Atmosphere: 1
Food: 1
Service: 1
Idiot teenagers working here. Can’t even make a simple iced coffee.
Atmosphere: 1
Food: 1
Service: 1
Was there late Sunday morning Memorial weekend. The young woman at the register had the most negative, unfriendly, dismissive energy and the most off-putting attitude. If I go back and she’s there I walk out. I’m friendly and polite and I tip well so it wasn’t me. She needs to deal with those hateful issues on her own time not in the customers face.
Received the incorrect order
I have asked for ketchup up for four weeks now in a row with my breakfast sandwich every day I’ve got shafted I will forever have a dry breakfast sandwich due to lack of ketchup packets. It’s not that big of a deal, but it would’ve saved a lot of time they could’ve just put up like I requested. Or simply in the bag sincerely, behind ketchup packet Revolution committee
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Good coffee, friendly staff
Atmosphere: 5
Food: 5
Service: 5
Firs time going to this dunkin and the services was horrible ? they took my order wrong and the hot chocolate takes just like water.
Atmosphere: 1
Food: 1
Service: 1
Went two hours before closing, asking for a hot chocolate and was told "the machine is down, and we actually don't have anything, my bad" What a joke of a business. And the best part is this happened two days In a row.
Atmosphere: 1
Food: 1
Service: 1
Possiblely one of my favorite Dunkins. Great Donuts and drinks! Would recommend to stop by.
Parking: A few spots maybe like 7 there with a nice bench!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Donuts, Bagels
Always great service...fast....good food.....today was even greater so, Thank for those words....you really made my day.
Atmosphere: 5
Food: 5
Service: 5
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