Starbucks

275 New Britain Ave, Plainville
(860) 747-4977

Recent Reviews

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Antoni Balbus

If you want to be disappointed by your drink, go here.

In response, I did ask for a remake, to some disgruntled remakers by the employee and the second drink was somehow, worse and questionable.

Atmosphere: 1

Food: 1

Service: 1

Doug Doughty

Jayleen greets you with big happy smiles. The staff is always ready to make your visit enjoyable and it makes you want to come back just for the service alone.

Atmosphere: 5

Food: 5

Service: 5

Yomaraly

I go to Starbucks every morning today i decided to go to this location and the lady that took my order was rude stank face and i felt rushed the order was made wrong because of it i told the guy i asked for a hot chocolate not a frappe he snatched it from my hands and threw it in the garbage and had someone else do it I am vegan originally i asked for coconut milk and again gave the order wrong for the second time with whole milk i just left and throw it away very disappointed!

Atmosphere: 1

Food: 1

Service: 1

John Ryan

This is the third time in a row at this location that I've had to wait 15 to 20 minutes for one coffee and I was always second in line for a walk-in to take out. There's new and unique coffee shops opening up, and have opened, in the plainville and Southington area. I don't need to come here and I no longer will

Sara Rivera

Always great.

Elena P

One woman there raised her voice at me because I came in early (and waited patiently) for my mobile order. Told me not to listen to the instructions on the app saying it would be ready in 5 minutes. Not the first time I’ve gotten an attitude from her either!

Elmer Dario Garrido

Very good service and atmosphere!

Atmosphere: 5

Food: 4

Service: 5

Chelsea Farrington

Shoutout to the folks at this location! This morning I picked up a mobile order and dropped my coffee on the ground as soon as I got outside. A team member ran out to help and immediately remade my order, no questions asked. These guys are always friendly and it's so appreciated!!

Atmosphere: 5

Food: 5

Service: 5

Alejandro Vazquez

They don’t have signage saying otherwise and apparently this is the only location in America that HATES DOGS!!??!!

Shame Starbucks, shame

Atmosphere: 1

Service: 1

Kendal L

They write hello, thank you, have a nice day, etc. on the lid of the cup with black marker, so that when you drink your coffee all you can smell is marker. Thanks!

Atmosphere: 4

Food: 4

Service: 2

Melissa

Just went in and one of the workers, Kai, literally took her hair out of the ponytail as she was ringing me out and proceeded to play with her hair and THEN make someone a sandwich. I asked if she could wear gloves before I got food and she rolled her eyes and kept touching the food. Never again

CBlanchette

Waited over 15 mins for my drink just for a worker to give me attitude telling me to leave as if I’ve been in their way, save your self and go to another town as this is not the first time this has happened

Atmosphere: 1

Food: 1

Service: 1

Abraham Camanero

Lady in the front rude they always act nasty here go somewhere else

Barbara Lindner (Travelling Wife)

Closer to 4.5 however they were decent and pleasant all three days and everyday our order was right and tasted delicious. The first day especially it was wonderful and I have shots and cold foam. I finished three days and I drink trenta size. That told me I liked how they made my drink. I came up saw my items and thanked them and off I went. No drive through and easy to get in and out.

Parking: Plenty since in shopping center and also a few handicapped spots

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cold Brew Iced Coffees and Coffee Cake

Asha Jackson

Usually such a pleasant experience but today a really heavy male Caucasian treated me funny to the point where my name on my items weren’t called because he didn’t even ask. I frequent here and was treated so kindly 2 days ago. I won’t be returning especially after he patted my spinach feta wrap said it’s ready without even looking back at me and walked off. I ran 2 restaurants, 1 in plainville and another in Watertown. I would advise coaching or termination. This is definitely not how you treat any customer.

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