Taco Bell

167 New Britain Ave, Plainville
(860) 747-6462

Recent Reviews

Aurora K

Always a solid late night choice. It was very clean, the food was fresh.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Quesadilla

Tina Demonte

The older woman was so polite and took care of what I was missing. The poor woman looks so tired and deserves recognition

Food: 5

Service: 4

Charles

Had long john silver food was ok service was

Atmosphere: 3

Food: 3

Service: 3

Donald Berry

Had to order my food at a kiosk instead of at the counter. I will never be back.

Atmosphere: 1

Food: 5

Service: 1

Kyle Slingo

I love Taco Bell, but lately this restaurant implemented a new policy, which is a dumbest thing I’ve ever heard in my life. They literally make you go inside for all mobile orders. Even though in the app you hit drive-through, they still make you go inside to pick up your food. If you’re using the app, don’t waste your time at this location.

Atmosphere: 1

Food: 5

Service: 1

John C.

This place is consistently the WORST Taco Bell in the area. From ugly sloppy diaper burritos to abysmally slow service, they do everything to bring down the customer experience.You can literally get wait listed at J. Tim's on a Friday night and still get home after a full meal, we'll before you'd ever see drive through service if there's more than 1 car ahead of you.Just go home or drive the extra 10 mins. to Southington.

Atmosphere: 1

Food: 2

Service: 1

Jackie Bechard

I’m just curious on why I have to use a kious( how ever you spell it ) and I don’t work there nor get any discounts to put in my order over this device thing. drive thru doesn’t have to do this. I walk in so I can have my order taken by person just to get told I have to do a kious thing so in order to get my order taken I have to go thru drive thru. Help it make sense? Don’t your employees get paid for CUSTOMER service not to put my order through the same way. Customer interaction is important too not just speedy service that why I stay going to New Britain

Atmosphere: 1

Service: 1

Sarah Josenhans

We got sick the last time we went there, not to mention all the other people that have told me to stay away from this location. Go to southington or new britain or any other taco bell

Atmosphere: 4

Food: 3

Service: 4

Laura Tomas

Only picked up a DoorDash, but young lady behind counter was very kind and food was hot and ready.

Service: 5

InsaneRAR

Food is always great here, and it's actually cheaper than the location on queen street, the servers are always a little antsy to get the order done as fast as possible, but I understand that comes with the job. Recommended!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Cheesy Roll Up, Nachos, Crunchy Taco, Beefy Crunch Burrito

Richard DeMerchant Jr

Service is hit or miss. Sometimes there are no issues in the drive thru, and other times they couldn't get your order right to save their lives.

Atmosphere: 3

Food: 4

Service: 3

Gerald W.

Decent food at a fair

Atmosphere: 5

Food: 4

Service: 5

Marek M

Every time lately I have been receiving the best service ever. I come here usually once a week. Sometimes more. But every time, I come, my food is hot and tastes great when i get home. The order is always right and even give me the sauces, sometimes a little more and that's the best part. Usually that was forgotten but not here. Its always the little things that matter most. Kind, friendly, quick, and could go on. Love that I have this taco bell so close to me. And even prices aren't bad when you order through the app

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips and Nacho Cheese Sauce, Nachos, Quesadilla, Cheesy Fiesta Potatoes, Crunchy Taco, Beefy Crunch Burrito

Christopher Martin

Very good. Order was ready in less than 2 minutes. I would highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crunchy Taco

Oof Ooof

The staff is always super friendly and dope, food always great.

Atmosphere: 5

Food: 5

Service: 5

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