Despite being open, the staff sat on their phones in the dining room rather than doing their jobs. I sat for 10 minutes at the drive through window while watching a staff member sit on their phones and refuse to do their job. Forget good service at this location, you can’t expect to be served at all.
Atmosphere: 1
Service: 1
RoJo's Reviews
I'm really tired of their price gouging. No matter what you order they will find something to upgrade. Trying to charge you more. 👎
Service: 1
Saela jones
There was no mayonnaise in the whole store, but no one told us that until after we ordered our food and started eating. I know it sounds ridiculous, but I would not have eaten there if I'd known there was no mayonnaise. The food just isn't the same without it. There was also sticky soda spilled all over the floor and we stood at the counter waiting for about 10 minutes while the only person upfront frantically tried to keep up with to-go orders and the counter. It was also freezing in the dining room. So not a good experience that day unfortunately.
Horrible service I came to pick up a mobile order and the food was supper greasy and not fresh . I order a frosty and the women in the drive thru just said no frosty and don’t not even ask if I want to substitute it or get my money back . This was the worst experience and I will never come back
Atmosphere: 1
Food: 1
Service: 1
kelsey581
Did a drive thru mobile order, I ordered a chicken wrap, waited 10 minutes for them to bring me my food and they forgot the wrap, so I went inside to get it and had to wait 30 minutes before someone even acknowledged me, and when I told her I was missing a wrap she didn’t do anything, I finally told the guy at the counter that I was missing it and they said they didn’t even have wraps! Why didn’t they tell me at the drive thru, completely incompetent people working there.
Atmosphere: 1
Food: 2
Service: 1
Michael Dressel
Wow this location has hit rock bottom. We tried to order several different menu items and were told those items were not available. Had to ask for utensils and straws. No lids for drinks. Nothing was available in the dining area. This used to be a great location. The service here is terrible now.
Atmosphere: 1
Food: 1
Service: 1
B P
I ordered online a chicken asiago and got a regular chicken sandwich with pickles. No cheese sauce for my bacanators fries
Atmosphere: 3
Food: 2
Service: 3
Daniel S.
I sat there for 10 mins behind 1 car, then they pulled away, and I sat there for another 10 minutes waiting for someone to take my order. No one took my order after the 10 mins so I drove away. 11pm on a Thursday.
Sylwia Lazewska
Terrible service, cold food for long orders
Atmosphere: 1
Food: 2
Service: 1
Rashar Brown
Horrible....I had to leave because the line wasn't moving I literally stood there for 15 minutes without moving so I left smdh....
Closes at 2am, get there at 1:30am and told only certain things available and no drinks available.
Service: 1
Aron
Nice salads
jose antonio
Store is trash. Couldn't even order food because no one would take my order. Waited in front of register and not one employee even acknowledge me. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Poopoonose
Worst Wendy’s ever
Brei Hilyard
How do you have a sign that says employees must wash hands but there's no soap I saw 3 employees use the bathroom and walk out. The fries look microwave the bathroom is nasty
Despite being open, the staff sat on their phones in the dining room rather than doing their jobs. I sat for 10 minutes at the drive through window while watching a staff member sit on their phones and refuse to do their job. Forget good service at this location, you can’t expect to be served at all.
Atmosphere: 1
Service: 1
I'm really tired of their price gouging. No matter what you order they will find something to upgrade. Trying to charge you more. 👎
Service: 1
There was no mayonnaise in the whole store, but no one told us that until after we ordered our food and started eating. I know it sounds ridiculous, but I would not have eaten there if I'd known there was no mayonnaise. The food just isn't the same without it. There was also sticky soda spilled all over the floor and we stood at the counter waiting for about 10 minutes while the only person upfront frantically tried to keep up with to-go orders and the counter. It was also freezing in the dining room. So not a good experience that day unfortunately.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Baconator, Spicy Chicken Sandwich
Horrible service I came to pick up a mobile order and the food was supper greasy and not fresh . I order a frosty and the women in the drive thru just said no frosty and don’t not even ask if I want to substitute it or get my money back . This was the worst experience and I will never come back
Atmosphere: 1
Food: 1
Service: 1
Did a drive thru mobile order, I ordered a chicken wrap, waited 10 minutes for them to bring me my food and they forgot the wrap, so I went inside to get it and had to wait 30 minutes before someone even acknowledged me, and when I told her I was missing a wrap she didn’t do anything, I finally told the guy at the counter that I was missing it and they said they didn’t even have wraps! Why didn’t they tell me at the drive thru, completely incompetent people working there.
Atmosphere: 1
Food: 2
Service: 1
Wow this location has hit rock bottom. We tried to order several different menu items and were told those items were not available. Had to ask for utensils and straws. No lids for drinks. Nothing was available in the dining area. This used to be a great location. The service here is terrible now.
Atmosphere: 1
Food: 1
Service: 1
I ordered online a chicken asiago and got a regular chicken sandwich with pickles. No cheese sauce for my bacanators fries
Atmosphere: 3
Food: 2
Service: 3
I sat there for 10 mins behind 1 car, then they pulled away, and I sat there for another 10 minutes waiting for someone to take my order. No one took my order after the 10 mins so I drove away. 11pm on a Thursday.
Terrible service, cold food for long orders
Atmosphere: 1
Food: 2
Service: 1
Horrible....I had to leave because the line wasn't moving I literally stood there for 15 minutes without moving so I left smdh....
Restaurantji Recommends
Closes at 2am, get there at 1:30am and told only certain things available and no drinks available.
Service: 1
Nice salads
Store is trash. Couldn't even order food because no one would take my order. Waited in front of register and not one employee even acknowledge me. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy’s ever
How do you have a sign that says employees must wash hands but there's no soap
I saw 3 employees use the bathroom and walk out. The fries look microwave the bathroom is nasty
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
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